HP LaserJet MFP M234dw printer
- Category
- Printers
- Model number
- M234dw, M234dwe, M234sdw, M234sdwe
- Region
- Worldwide
- Verified
- Error Go/01
- Error Go/02
- Error Go/03
- Error Go/06
- Error P2
- Error Er/01
- Error Er/02
- Error Er/03
- Error Er/04
- Error Er/05
- Error Er/06
- Error Er/07
- Error Er/08
- Error Er/11
- Error Er/14
- Error Er/17
- Error Er/20
- Error Er/23
- Error Er/26
- Error Er/30
- Error Er/41
- Error Er/42
- Error Er/50
- Er/51, Er/52, Er/54, Er/55, Er/58, Er/59
- Error Er/61
- Error Er/66
- Error Er/77
- Solid white bar
- Flashing white bar
- White light in the center of the bar
- Solid amber bar
- Amber bar with the Paper light blinking
- Amber bar with the Cartridge light blinking
- Fast-flashing amber bar
- Solid blue bar
- Pulsing blue bar
- Blue bar pulses, then flashes amber
- Solid green bar
- Pulsing green bar
- Pulsing purple bar
- Purple bar blinks fast, then flashes amber
- Cartridge light on
- Cartridge light blinking
- Paper light blinking
- Information button lit or blinking
- Information button blinking during wireless setup
- Resume light on
- Open Lid light flashing
- Wireless icon
- Cartridge is unauthorized
- Cartridge is protected
- Printer does not pick up paper
- Printer feeds more than one sheet at a time
- Frequent or recurring paper jams
- Paper jam
- Whole page prints light or faded
- Gray background or darker print than expected
- Pages come out completely blank
- Whole page prints black
- Repeating bands down the page in filled areas
- Vertical streaks on the printed page
- Shadow copies of the image repeat down the page
- Toner smears or rubs off at the page edges
- Printout is crooked or not centered
- Paper comes out curled
- Output stacks unevenly or falls off the tray
- Background shading, dark vertical bands or repeating horizontal banding
- Toner specks, spatter, smears, lines or repeating marks
- Copies or scans show smudges, specks or poor quality
- Printer will not connect to Wi-Fi
- Printer does not print after wireless setup is done
- Wireless connection broke after moving the router or printer
- Cannot add more devices over Wi-Fi Direct
- Wireless printer drops while connected to a VPN
- Wi-Fi network is missing from the wireless networks list
- Wireless network is not functioning
- Ethernet connection is not working
- How to clear a jam in the input tray (Er/04)
- How to clear a jam in the printer base (Er/04)
- How to clear a jam in the print cartridge area (Er/05)
- How to clear a jam in the document feeder (Er/41)
- How to clear a jam in the rear duplexer (Er/42)
- How to load paper in the input tray
- How to load an original in the document feeder
- How to load an original on the scanner glass
- How to clean the pickup roller
- How to replace the toner cartridge
- How to redistribute toner in the cartridge
- How to inspect the toner cartridge
- How to run Cartridge Cleaning Mode
- How to print a cleaning page
- How to clean the scanner glass
- How to make a copy from the scanner glass
- How to copy both sides of an ID card
- How to open the Embedded Web Server (EWS)
- How to connect the printer to Wi-Fi with HP Smart
- How to connect the printer to Wi-Fi with WPS
- How to connect the printer to an Ethernet network
- How to restore network settings to default
- How to print a configuration report
- How to print a Wireless Network Test Report
- How to restore the original factory defaults
- How to turn Cartridge Policy on or off
- How to change what happens at the Very Low cartridge state
- How to adjust print density
Nothing on this page matches. Search all models
Error codes
| Code | Meaning | Checks |
|---|---|---|
| Go/01 | The printer is in manual-feed mode. | Checks |
| Go/02 | The printer is processing a manual duplex job. | Checks |
| Go/03 | The paper type or size in the input tray differs from the print job settings. | Checks |
| Go/06 | The printer has received a Wi-Fi Direct connection request. This code appears on wireless models only. | Checks |
| P2 | An ID Copy job has started and the first side is scanned. | Checks |
| Er/01 | The input tray is empty. | Checks |
| Er/02 | The cartridge access door is open. | Checks |
| Er/03 | The printer could not pick up a sheet of paper. | Checks |
| Er/04 | Paper is jammed in the input tray or at the base of the printer. | Checks |
| Er/05 | Paper is jammed in the toner cartridge area. | Checks |
| Er/06 | Paper is jammed in the output tray area. | Checks |
| Er/07 | The toner cartridge is missing or not seated correctly. | Checks |
| Er/08 | The toner level is too low for printing. | Checks |
| Er/11 | There is a problem with the toner cartridge. | Checks |
| Er/14 | The toner cartridge is protected and cannot be used in this printer. | Checks |
| Er/17 | An unauthorized toner cartridge is installed. | Checks |
| Er/20 | Cartridge sensor error. | Checks |
| Er/23 | The printer is running low on memory during a print, copy or scan job. | Checks |
| Er/26 | The printer has a general engine error. | Checks |
| Er/30 | There is a problem with the scanner. | Checks |
| Er/41 | Paper is jammed in the document feeder. | Checks |
| Er/42 | Paper is jammed in the rear duplexer. | Checks |
| Er/50 | There is a problem with the print engine. | Checks |
| Er/51, Er/52, Er/54, Er/55, Er/58, Er/59 | These codes share one row with Er/50 in the display-code table: a print-engine problem. | Checks |
| Er/61 | An error occurred during a wireless WPS connection. The Wireless icon blinks. | Checks |
| Er/66 | The wireless hardware is not detected. | Checks |
| Er/77 | Secure device failure. | Checks |
| Solid white bar | The printer is idle and has no wireless connection. | Checks |
| Flashing white bar | The printer is processing and printing a job. | Checks |
| White light in the center of the bar | The printer is in sleep mode. | Checks |
| Solid amber bar | A door might not be closed properly. | Checks |
| Amber bar with the Paper light blinking | The tray is empty or loaded wrongly, or paper is jammed. | 2 causes |
| Amber bar with the Cartridge light blinking | The cartridge is very low, or the printer reports an incompatible, unauthorized or protected cartridge. | Checks |
| Fast-flashing amber bar | The printer has hit a problem. | 1 causes |
| Solid blue bar | The printer is idle on a wireless network, or a device is connected to it with Wi-Fi Direct. | Checks |
| Pulsing blue bar | The printer is trying to connect to a wireless network. | Checks |
| Blue bar pulses, then flashes amber | The printer cannot connect to a wireless network. | Checks |
| Solid green bar | The printer is starting up, awaiting confirmation, cleaning itself, installing an update or cooling down. | Checks |
| Pulsing green bar | The printer is doing routine maintenance. | Checks |
| Pulsing purple bar | The printer is in wireless setup mode. | Checks |
| Purple bar blinks fast, then flashes amber | The Wi-Fi Protected Setup (WPS) time limit is about to run out. | Checks |
| Cartridge light on | The toner level is low. | Checks |
| Cartridge light blinking | The cartridge is very low, or it has a problem. | 2 causes |
| Paper light blinking | The input tray has no paper, or a paper error has occurred. | 2 causes |
| Information button lit or blinking | A printer error has occurred. | Checks |
| Information button blinking during wireless setup | Wireless setup is waiting for authorization. | Checks |
| Resume light on | The printer needs attention. | Checks |
| Open Lid light flashing | The first side of the ID card is copied and the second side is waiting. | Checks |
| Wireless icon | Lit: the printer has a stable wireless connection. An exclamation icon beside it, or a blinking icon with Er/61, signals a connection problem. | Checks |
| Cartridge is unauthorized | Cartridge Policy admits only genuine HP cartridges, and the installed one is not. | 1 causes |
| Cartridge is protected | Cartridge Protection bound the installed cartridge to a different printer or fleet. | Checks |
Go/01
Go/01 on the character display. The printer is in manual-feed mode.
- Put the paper type and size the job needs in the input tray.
- Press the Resume button to continue, or press the Cancel button to cancel the job.
Go/02
Go/02 on the character display. The printer is processing a manual duplex job.
- Put the printed pages back in the input tray so the second sides print.
- Press the Resume button to continue, or press the Cancel button to cancel the job.
Go/03
Go/03 on the character display. The paper type or size in the input tray differs from the print job settings.
- Load the paper type and size named in the job settings, or press the Resume button to print on the paper that is loaded.
- Press the Cancel button to cancel the job instead.
Go/06
Go/06 on the character display. The printer has received a Wi-Fi Direct connection request. This code appears on wireless models only.
- Press the Resume button to accept the connection.
- Press the Cancel button to refuse it.
P2
P2 on the character display. An ID Copy job has started and the first side is scanned.
- Wait until the Open Lid light blinks, then lift the scanner lid and turn the identification card over.
- Close the lid and press the Resume button to scan the second side, or press the Cancel button to cancel the job.
Er/01
Er/01 on the character display. The input tray is empty.
- Fill the input tray with paper, or press the Cancel button to cancel the job. See Load paper in the input tray.
Er/02
Er/02 on the character display. The cartridge access door is open.
- Close the cartridge access door and check that the top cover is fully closed.
Er/03
Er/03 on the character display. The printer could not pick up a sheet of paper.
- Press the Resume button to try again, or reload the paper and print again. See Load paper in the input tray.
Er/04
Er/04 on the character display. Paper is jammed in the input tray or at the base of the printer.
- Clear the jam in the input tray area. See Clear a jam in the input tray (Er/04).
- Clear the jam at the printer base if the tray area is clear. See Clear a jam in the printer base (Er/04).
- Press the Resume button to continue.
Er/05
Er/05 on the character display. Paper is jammed in the toner cartridge area.
- Clear the jam in the cartridge area; printing resumes by itself once the door is closed. See Clear a jam in the print cartridge area (Er/05).
Er/06
Er/06 on the character display. Paper is jammed in the output tray area.
- Remove the jammed paper from the output tray area. See Paper jam.
- Press the Resume button to continue.
Er/07
Er/07 on the character display. The toner cartridge is missing or not seated correctly.
- Install the toner cartridge, or take it out and install it again. See Replace the toner cartridge.
Er/08
Er/08 on the character display. The toner level is too low for printing.
- Replace the toner cartridge. See Replace the toner cartridge.
- Alternatively, set the Very Low Setting to Continue in the EWS. See Change what happens at the Very Low cartridge state.
Er/11
Er/11 on the character display. There is a problem with the toner cartridge.
- Check that all shipping material is off the cartridge.
- Check that the cartridge is compatible and undamaged.
Er/14
Er/14 on the character display. The toner cartridge is protected and cannot be used in this printer.
- Install the correct toner cartridge for this printer. See Replace the toner cartridge.
Er/17
Er/17 on the character display. An unauthorized toner cartridge is installed.
- Install the correct toner cartridge for this printer. See Replace the toner cartridge.
- Check the cartridge for "HP" or the HP logo.
Er/20
Er/20 on the character display. Cartridge sensor error.
- Turn off the printer and wait 30 seconds.
- Turn the printer on.
Er/23
Er/23 on the character display. The printer is running low on memory during a print, copy or scan job.
- Press the Cancel button to cancel the job.
- Split the job into smaller jobs with fewer pages and send it again.
- Run one task at a time, for example do not scan while printing.
Er/26
Er/26 on the character display. The printer has a general engine error.
- Press the Resume button to continue.
- If the error comes back, turn off the printer, wait 30 seconds and turn it on.
Er/30
Er/30 on the character display. There is a problem with the scanner.
- Check that the protective sheet is removed from the scan glass.
- Turn off the device, wait 30 seconds and turn it on.
Er/41
Er/41 on the character display. Paper is jammed in the document feeder.
- Clear the jam in the document feeder. See Clear a jam in the document feeder (Er/41).
- Copy or scan the job again.
Er/42
Er/42 on the character display. Paper is jammed in the rear duplexer.
- Clear the jam in the rear duplexer. See Clear a jam in the rear duplexer (Er/42).
- Press the Resume button to continue.
Er/50
Er/50 on the character display. There is a problem with the print engine.
- Turn off the printer and wait 30 seconds.
- Turn the printer on.
Er/51, Er/52, Er/54, Er/55, Er/58, Er/59
Er/51, Er/52, Er/54, Er/55, Er/58 or Er/59 on the character display. These codes share one row with Er/50 in the display-code table: a print-engine problem.
- Turn off the printer and wait 30 seconds.
- Turn the printer on.
Er/61
Er/61 on the character display. An error occurred during a wireless WPS connection. The Wireless icon blinks.
- Press the Cancel button, then try the WPS connection again. See Connect the printer to Wi-Fi with WPS.
- If the error comes back, connect the printer with the HP Smart app. See Connect the printer to Wi-Fi with HP Smart.
Er/66
Er/66 on the character display. The wireless hardware is not detected.
- Press the Resume button to carry on without the wireless hardware.
- Otherwise, turn off the printer, wait 30 seconds and turn it on.
Er/77
Er/77 on the character display. Secure device failure.
- Turn off the printer and wait 30 seconds.
- Turn the printer on.
Solid white bar
Status light bar solid white. The printer is idle and has no wireless connection.
- Join the printer to your Wi-Fi network with HP Smart. See Connect the printer to Wi-Fi with HP Smart.
- Read the character display for a printer display code.
Source Source: Interpret control-panel light patterns: Table 8-2 White, p. 55
Flashing white bar
Status light bar flashes white. The printer is processing and printing a job.
White light in the center of the bar
White light in the middle of the Status light bar. The printer is in sleep mode.
Solid amber bar
Status light bar solid amber. A door might not be closed properly.
- Press the cartridge access door shut.
- Press the rear access door shut.
- Read the character display for a printer display code.
Source Source: Interpret control-panel light patterns: Table 8-3 Amber, p. 55
Amber bar with the Cartridge light blinking
Status light bar amber and Cartridge light blinking. The cartridge is very low, or the printer reports an incompatible, unauthorized or protected cartridge.
- Replace the toner cartridge. See Replace the toner cartridge.
- Read the character display for the cartridge code, such as Er/08, Er/14 or Er/17.
Source Source: Interpret control-panel light patterns: Table 8-3 Amber, p. 56
Solid blue bar
Status light bar solid blue. The printer is idle on a wireless network, or a device is connected to it with Wi-Fi Direct.
Pulsing blue bar
Status light bar pulses blue. The printer is trying to connect to a wireless network.
Blue bar pulses, then flashes amber
Status light bar pulses solid blue, then flashes amber. The printer cannot connect to a wireless network.
- Go through the wireless connectivity checklist. See Printer will not connect to Wi-Fi.
- Print a Wireless Network Test Report. See Print a Wireless Network Test Report.
- Read the character display; Er/61 means a WPS attempt failed.
Source Source: Interpret control-panel light patterns: Table 8-4 Blue; Change wireless settings, pp. 56, 17
Solid green bar
Status light bar solid green. The printer is starting up, awaiting confirmation, cleaning itself, installing an update or cooling down.
- Leave the printer powered on and plugged in while an update installs.
- Allow several minutes for cool-down; jobs pause and then continue.
Source Source: Interpret control-panel light patterns: Table 8-5 Green, p. 57
Pulsing green bar
Status light bar pulses green. The printer is doing routine maintenance.
Pulsing purple bar
Status light bar pulses purple. The printer is in wireless setup mode.
- If the Information button is blinking, press it to connect.
Source Source: Interpret control-panel light patterns: Table 8-6 Purple, p. 57
Purple bar blinks fast, then flashes amber
Status light bar blinks purple quickly, then flashes amber. The Wi-Fi Protected Setup (WPS) time limit is about to run out.
- Press the Cancel button to clear the error.
- Start WPS again. See Connect the printer to Wi-Fi with WPS.
Source Source: Interpret control-panel light patterns: Table 8-6 Purple, p. 57
Cartridge light on
Cartridge light on. The toner level is low.
- Keep printing; the cartridge does not need replacing yet.
- Redistribute the toner if print quality fades. See Redistribute toner in the cartridge.
Information button lit or blinking
Information button lit or blinking. A printer error has occurred.
- Press the Information button so the printer prints a page about the error.
- Follow the printed instructions.
Information button blinking during wireless setup
Information button blinking during wireless setup. Wireless setup is waiting for authorization.
- Press the Information button to finish authorization.
Resume light on
Resume light on. The printer needs attention.
- Press the Resume button to acknowledge it and resume printing.
Open Lid light flashing
Open Lid light flashing during ID Card copy. The first side of the ID card is copied and the second side is waiting.
- Open the scanner lid and turn the original over.
- Close the lid and press the Resume button.
Source Source: Control panel features; Copy an identification (ID) card, p. 6
Wireless icon
Wireless icon on the character display. Lit: the printer has a stable wireless connection. An exclamation icon beside it, or a blinking icon with Er/61, signals a connection problem.
- Press the Cancel button and try the WPS connection again. See Connect the printer to Wi-Fi with WPS.
- Set the printer up with HP Smart if the problem remains. See Connect the printer to Wi-Fi with HP Smart.
Source Source: Control panel display; Change wireless settings: Wireless status of the printer, pp. 9, 17
Cartridge is protected
Control-panel message that the toner cartridge is protected. Cartridge Protection bound the installed cartridge to a different printer or fleet.
- Install the toner cartridge that belongs to this printer. See Replace the toner cartridge.
- Turn Cartridge Protection off before you install a new cartridge you want to leave unprotected.
Source Source: Configure the HP toner-cartridge-protection supply settings, p. 48
Problems
- Printer does not pick up paperTray settings, paper or the pickup roller.
- Printer feeds more than one sheet at a timeStack condition, paper type or overfilled tray.
- Frequent or recurring paper jamsFrequent or recurring paper jams.
- Paper jam5 causes in the manual. First: er/04: jam in the input tray or printer base.
- Whole page prints light or fadedWhole page prints light or faded
- Gray background or darker print than expectedGray background or darker print than expected
- Pages come out completely blankPages come out completely blank
- Whole page prints blackWhole page prints black
- Repeating bands down the page in filled areasRepeating bands down the page in filled areas
- Vertical streaks on the printed page2 causes in the manual. First: light vertical streaks in filled areas only.
- Shadow copies of the image repeat down the pageShadow copies of the image repeat down the page
- Toner smears or rubs off at the page edgesToner smears or rubs off at the page edges
- Printout is crooked or not centeredPrintout is crooked or not centered
- Paper comes out curled2 causes in the manual. First: positive curl: edges curl toward the printed side.
- Output stacks unevenly or falls off the trayOutput stacks unevenly or falls off the tray
- Background shading, dark vertical bands or repeating horizontal bandingBackground shading, dark vertical bands or repeating horizontal banding
- Toner specks, spatter, smears, lines or repeating marksToner specks, spatter, smears, lines or repeating marks
- Copies or scans show smudges, specks or poor quality4 causes in the manual. First: dirt on the scanner glass or the white backing under the lid.
- Printer will not connect to Wi-FiPower, radio, SSID or security information.
- Printer does not print after wireless setup is done2 causes in the manual. First: printer state, firewall, network or computer.
- Wireless connection broke after moving the router or printerThe printer and the computer ended up on different networks.
- Cannot add more devices over Wi-Fi DirectRange, user limit, firewall or network.
- Wireless printer drops while connected to a VPNA computer cannot normally join a VPN and other networks together.
- Wi-Fi network is missing from the wireless networks listRouter power, hidden network, range or stale list.
- Wireless network is not functioningThe network lost communication, or the devices use different networks.
- Ethernet connection is not workingNetwork, cable, security software or driver.
Shadow copies of the image repeat down the page
Shadow copies of the image repeat down the page Source: Resolving print quality problems: Table 8-15 Hot fuser offset, p. 87
- Print the document again.
- Compare the paper type in the tray with the printer setting; pick a lighter type if needed.
Toner smears or rubs off at the page edges
Toner smears or rubs off at the page edges Source: Resolving print quality problems: Table 8-15 Poor fusing, p. 87
- Print the document again.
- Compare the paper type in the tray with the printer setting; pick a heavier type if needed.
Background shading, dark vertical bands or repeating horizontal banding
Background shading, dark vertical bands or repeating horizontal banding Source: Improve print quality: Clean the cartridge, p. 80
- Run Cartridge Cleaning Mode from the EWS. See Run Cartridge Cleaning Mode.
Toner specks, spatter, smears, lines or repeating marks
Toner specks, spatter, smears, lines or repeating marks Source: Improve print quality: Print a cleaning page, p. 80
- Run Fuser Cleaning mode from the EWS to print a cleaning page. See Print a cleaning page.
Wireless printer drops while connected to a VPN
A computer cannot normally join a VPN and other networks together. Source: Solve wireless network problems: The wireless printer loses communication when connected to a VPN, p. 93
- Disconnect the VPN, then print.
How-to
- How to clear a jam in the input tray (Er/04)When the display shows Er/04 and the paper is stuck at the tray.
- How to clear a jam in the printer base (Er/04)When the display shows Er/04 and the tray area is clear.
- How to clear a jam in the print cartridge area (Er/05)When the display shows Er/05.
- How to clear a jam in the document feeder (Er/41)When the display shows Er/41 on a model with a document feeder.
- How to clear a jam in the rear duplexer (Er/42)When the display shows Er/42.
- How to load paper in the input trayWhen the display shows Er/01 or the Paper light blinks for an empty tray.
- How to load an original in the document feederTo copy or scan several pages on a model with a document feeder.
- How to load an original on the scanner glassTo copy or scan a single page or a book page.
- How to clean the pickup rollerWhen the printer will not pick up paper and the earlier checks did not help.
- How to replace the toner cartridgeWhen the cartridge is near the end of its life and redistributing toner no longer gives acceptable print quality.
- How to redistribute toner in the cartridgeWhen the Cartridge light shows low toner but print quality is acceptable.
- How to inspect the toner cartridgeWhen pages print poorly or fully black.
- How to run Cartridge Cleaning ModeWhen pages show background shading, dark vertical bands or repeating horizontal banding.
- How to print a cleaning pageWhen pages show toner specks, spatter, smears, streaks, lines or repeating marks.
- How to clean the scanner glassWhen copies or scans show specks or smudges.
- How to make a copy from the scanner glassTo copy a page with the control panel.
- How to copy both sides of an ID cardTo put both sides of an identification card on one sheet.
- How to open the Embedded Web Server (EWS)Before any step that uses the EWS.
- How to connect the printer to Wi-Fi with HP SmartFor first setup, after switching Wi-Fi off, or after restoring network settings.
- How to connect the printer to Wi-Fi with WPSWhen the router has a WPS button.
- How to connect the printer to an Ethernet networkTo use a wired connection on a model with an Ethernet port.
- How to restore network settings to defaultWhen the printer must return to wireless setup mode.
- How to print a configuration reportTo see the printer usage log, event logs, network status and settings.
- How to print a Wireless Network Test ReportWhen the printer will not connect to Wi-Fi.
- How to restore the original factory defaultsTo undo disabled functions or changed settings.
- How to turn Cartridge Policy on or offTo limit the printer to genuine HP cartridges or lift that limit.
- How to change what happens at the Very Low cartridge stateTo make the printer stop, or keep printing, when toner is Very Low.
- How to adjust print densityWhen prints are consistently too light or too dark.
Settings
| Setting | Options | Default | Notes | Source |
|---|---|---|---|---|
| Cartridge Policy | off or Authorized HP | off | With Authorized HP, the printer takes only genuine HP toner cartridges and reports others as unauthorized. | Source: Configure the HP toner-cartridge-protection supply settings, p. 48 |
| Cartridge Protection | on or off | off | Binds each cartridge installed afterwards to this printer or fleet, so other printers refuse it. | Source: Configure the HP toner-cartridge-protection supply settings, p. 48 |
Cartridges and ink
| Colour | Part number | Yield | Applies to | Source |
|---|---|---|---|---|
| Black | W1340A | – | All listed numbers | Source: Order supplies, accessories, and parts: Supplies and accessories, p. 47 |
| Black | W1340X | – | All listed numbers | Source: Order supplies, accessories, and parts: Supplies and accessories, p. 47 |
| Black | W1350A | – | All listed numbers | Source: Order supplies, accessories, and parts: Supplies and accessories, p. 47 |
| Black | W1350X | – | All listed numbers | Source: Order supplies, accessories, and parts: Supplies and accessories, p. 47 |
| Black | W1360A | – | All listed numbers | Source: Order supplies, accessories, and parts: Supplies and accessories, p. 47 |
| Black | W1360X | – | All listed numbers | Source: Order supplies, accessories, and parts: Supplies and accessories, p. 47 |
| Black | W1370A | – | All listed numbers | Source: Order supplies, accessories, and parts: Supplies and accessories, p. 47 |
| Black | W1370X | – | All listed numbers | Source: Order supplies, accessories, and parts: Supplies and accessories, p. 47 |
Specifications
Monochrome laser multifunction printer covered by HP's user guide for the LaserJet MFP M232-M237 series. The guide's regulatory table lists M234dw, M234dwe, M234sdw and M234sdwe under SHNGC-1901-01, and M234d, M234sdn and M234sdne under SHNGC-1901-00. Source: Regulatory information: Regulatory model identification numbers, p. 138
The guide separates a d/dw layout and an sdn/sdw layout. The sdn/sdw models have a document feeder and a scanner glass; the d/dw models have the scanner glass only. Source: Printer views, p. 2
Faults appear as codes such as Er/04 on the character display, alongside the Paper, Cartridge and Wireless lights and the Status light bar. Source: Interpret printer display codes, p. 58
| Dimensions, closed, d/dw models (W x D x H) | 368 x 298.62 x 241.90 mm (14.48 x 11.75 x 9.52 in) | Source: Printer specifications: Printer dimensions, p. 97 |
|---|---|---|
| Dimensions, fully open, d/dw models (W x D x H) | 368 x 419.61 x 436.25 mm (14.48 x 16.52 x 17.17 in) | Source: Printer specifications: Printer dimensions, p. 97 |
| Weight with cartridges, d/dw models | 7.6 kg (16.75 lb) | Source: Printer specifications: Printer dimensions, p. 97 |
| Dimensions, closed, sdn/sdw models (W x D x H) | 418 x 307.95 x 294.40 mm (16.45 x 12.12 x 11.59 in) | Source: Printer specifications: Printer dimensions, p. 98 |
| Weight with cartridges, sdn/sdw models | 9.5 kg (20.94 lb) | Source: Printer specifications: Printer dimensions, p. 98 |
| Recommended temperature | 17.5 to 25 °C (63.5 to 77 °F); allowed range 15 to 32 °C (59 to 90.5 °F) | Source: Printer specifications: Operating-environment range, p. 98 |
| Recommended operating humidity | 30% to 70% relative humidity, non-condensing; allowed range 10% to 80% | Source: Printer specifications: Operating-environment range, p. 98 |
| Unprintable border | 4 mm (1/6 in) around the page | Source: Improve copy and scan image quality: Edge-to-edge copying, p. 90 |
| Wireless bands | 2.4 GHz and 5 GHz | Source: Solve wireless network problems: The network does not appear in the wireless networks list, p. 93 |
| Wi-Fi Direct limit | Up to 5 concurrent Wi-Fi Direct users | Source: Solve wireless network problems: Cannot connect more devices to the wireless printer (Wi-Fi Direct), p. 92 |
| Wi-Fi Direct EWS address | 192.168.223.1 | Source: Configure the printer using the Embedded Web Server (EWS), p. 42 |
| EWS default sign-in | User name admin; the password is on the label inside the cartridge access door | Source: Configure the printer using the Embedded Web Server (EWS), p. 41 |
| Warranty | One-year limited warranty | Source: HP limited warranty statement, p. 102 |
| Printer updates | The printer checks for updates automatically by default when it is on a Wi-Fi or Ethernet network with Internet access | Source: Update the printer, p. 40 |
Recalls
No exact-model match for M234dw in the U.S. Consumer Product Safety Commission recall database, checked . Recalls can name model families, so also check current recalls for HP.
Service contact
HP Customer Support, hp.com/support. Telephone numbers by country are on the flyer in the box or at www.hp.com/support. Source: Customer support, p. 125
Sources
- User Guide, HP LaserJet MFP M232-M237 series. HP Development Company, L.P. Document c06759742, revision UG_EN (PDF created 2020-12-02), 154 pages, en. h10032.www1.hp.com (PDF). Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.
All HP handbooks. Report an error to hello@modelhandbook.com.