HP M234dw gray background or darker print than expected

CauseGray background or darker print than expected Source: Resolving print quality problems: Table 8-10 Gray background or dark print, p. 84

First checkUse paper that has not already passed through the printer.

Causes and checks

  1. Gray background or darker print than expected Source: Resolving print quality problems: Table 8-10 Gray background or dark print, p. 84

    1. Use paper that has not already passed through the printer.
    2. Try another paper type.
    3. Print the document again.
    4. Open the EWS Adjust Toner Density menu and lower the density level.
    5. Confirm the temperature and humidity are inside the supported range.
    6. Install a new toner cartridge. See Replace the toner cartridge.
    HP Customer Support If it persists, go to www.hp.com/support/ljM232MFP. Contact: hp.com/support.

Service

If the checks above do not clear it, contact HP Customer Support, hp.com/support. Telephone numbers by country are on the flyer in the box or at www.hp.com/support. Source: Customer support, p. 125

Other M234dw problems

Sources

  1. User Guide, HP LaserJet MFP M232-M237 series. HP Development Company, L.P. Document c06759742, revision UG_EN (PDF created 2020-12-02), 154 pages, en. h10032.www1.hp.com (PDF). Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to
M234dw (variants M234dwe; M234sdw; M234sdwe). Worldwide.
Source
User Guide, HP LaserJet MFP M232-M237 series, c06759742 revision UG_EN (PDF created 2020-12-02)
Last verified
Handbook
HP LaserJet MFP M234dw printer in Printers; all HP handbooks