HP M234dw printer will not connect to Wi-Fi
CausePower, radio, SSID or security information. Source: Solve wireless network problems: Wireless connectivity checklist, pp. 91-92
First checkCheck that the printer and router are powered and the printer's wireless radio is on.
Causes and checks
Power, radio, SSID or security information. Source: Solve wireless network problems: Wireless connectivity checklist, pp. 91-92
- Check that the printer and router are powered and the printer's wireless radio is on.
- Print an information report to read the SSID.
- Repeat wireless setup if the SSID or security key is wrong.
- On WPA networks, match the encryption method (AES or TKIP) on the printer and the access point.
- Keep the printer within 30 m (100 ft) of the access point.
- Clear large metal objects and metal or concrete poles, walls and support columns from between printer and access point.
- Keep the printer away from motors, cordless phones, security cameras, other wireless networks and some Bluetooth devices.
- Check for an installed print driver, the right printer port, and the same network on computer and printer.
- On OS X, check that the router supports Bonjour.
Service
If the checks above do not clear it, contact HP Customer Support, hp.com/support. Telephone numbers by country are on the flyer in the box or at www.hp.com/support. Source: Customer support, p. 125
Other M234dw problems
- Printer does not pick up paperTray settings, paper or the pickup roller.
- Printer feeds more than one sheet at a timeStack condition, paper type or overfilled tray.
- Frequent or recurring paper jamsFrequent or recurring paper jams.
- Paper jam5 causes in the manual. First: er/04: jam in the input tray or printer base.
- Whole page prints light or fadedWhole page prints light or faded
- Gray background or darker print than expectedGray background or darker print than expected
- Pages come out completely blankPages come out completely blank
- Whole page prints blackWhole page prints black
- Repeating bands down the page in filled areasRepeating bands down the page in filled areas
- Vertical streaks on the printed page2 causes in the manual. First: light vertical streaks in filled areas only.
- Shadow copies of the image repeat down the pageShadow copies of the image repeat down the page
- Toner smears or rubs off at the page edgesToner smears or rubs off at the page edges
- Printout is crooked or not centeredPrintout is crooked or not centered
- Paper comes out curled2 causes in the manual. First: positive curl: edges curl toward the printed side.
- Output stacks unevenly or falls off the trayOutput stacks unevenly or falls off the tray
- Background shading, dark vertical bands or repeating horizontal bandingBackground shading, dark vertical bands or repeating horizontal banding
- Toner specks, spatter, smears, lines or repeating marksToner specks, spatter, smears, lines or repeating marks
- Copies or scans show smudges, specks or poor quality4 causes in the manual. First: dirt on the scanner glass or the white backing under the lid.
- Printer does not print after wireless setup is done2 causes in the manual. First: printer state, firewall, network or computer.
- Wireless connection broke after moving the router or printerThe printer and the computer ended up on different networks.
- Cannot add more devices over Wi-Fi DirectRange, user limit, firewall or network.
- Wireless printer drops while connected to a VPNA computer cannot normally join a VPN and other networks together.
- Wi-Fi network is missing from the wireless networks listRouter power, hidden network, range or stale list.
- Wireless network is not functioningThe network lost communication, or the devices use different networks.
- Ethernet connection is not workingNetwork, cable, security software or driver.
Sources
- User Guide, HP LaserJet MFP M232-M237 series. HP Development Company, L.P. Document c06759742, revision UG_EN (PDF created 2020-12-02), 154 pages, en. h10032.www1.hp.com (PDF). Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.