HP M234dw ethernet connection is not working

CauseNetwork, cable, security software or driver. Source: Solve Ethernet connection problems, p. 95

First checkConfirm the network is up and the hub, switch or router is on.

Causes and checks

  1. Network, cable, security software or driver. Source: Solve Ethernet connection problems, p. 95

    1. Confirm the network is up and the hub, switch or router is on.
    2. Confirm the Ethernet cable runs from the printer port to the router and the light by the connector is lit.
    3. Check whether antivirus or spyware software blocks the printer connection; use the HP online firewall troubleshooter if so.
    4. Let the HP Print and Scan Doctor diagnose and repair the problem.

Service

If the checks above do not clear it, contact HP Customer Support, hp.com/support. Telephone numbers by country are on the flyer in the box or at www.hp.com/support. Source: Customer support, p. 125

Other M234dw problems

Sources

  1. User Guide, HP LaserJet MFP M232-M237 series. HP Development Company, L.P. Document c06759742, revision UG_EN (PDF created 2020-12-02), 154 pages, en. h10032.www1.hp.com (PDF). Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to
M234dw (variants M234dwe; M234sdw; M234sdwe). Worldwide.
Source
User Guide, HP LaserJet MFP M232-M237 series, c06759742 revision UG_EN (PDF created 2020-12-02)
Last verified
Handbook
HP LaserJet MFP M234dw printer in Printers; all HP handbooks