Bosch WGG244A9GB washing machine
- Category
- Washers
- Model number
- WGG244A9GB, WGG244A9GB/01
- Region
- United Kingdom
- Manual
- 9001640606 revision A
- Verified
- Rating label
- On the inner rim of the door, visible when the door is open. Source: support page
- Error E:36 / -10
- Error E:30 / -10
- Error E:30 / -20
- E:10 / -00, -10 or -20
- Error E:60 / -2B
- Other E codes
- Door symbol flashing
- Detergent drawer symbol lit
- I-DOS dispenser symbol flashing
- Drum clean reminder flashing
- Childproof lock symbol flashing
- Door won't open
- Water is not draining
- Programme does not start
- Machine is not working at all
- Water is not coming in or detergent is not dispensed
- Machine vibrates, moves or is loud during spin
- Laundry is too wet after spinning
- Heavy foam
- Detergent residue on the laundry
- Water leaks from a hose
- Banging or rattling from the drain pump
- The machine smells
- How to empty and clean the drain pump
- How to clean the detergent drawer and i-DOS pump unit
- How to run Drum Clean
- How to turn the childproof lock on or off
- How to open the door with the emergency release
- How to level the washing machine
- How to fill the i-DOS dispensers
- How to set the i-DOS basic dosage
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Error codes
| Code | Meaning | Checks |
|---|---|---|
| E:36 / -10 | The water is not draining. Bosch lists blockages in the drain path, a loose pump cap or cover, a drain hose mounted too high and too much detergent. | 5 causes |
| E:30 / -10 | Not enough water is coming in, or the water level measurement has failed. With this message the machine starts to drain. | 5 causes |
| E:30 / -20 | Bosch lists a defective solenoid valve, too much detergent, or water added to the machine during operation. | 3 causes |
| E:10 / -00, -10 or -20 | The pump of the i-DOS intelligent dosing system is blocked. | 1 causes |
| E:60 / -2B | The unbalance detection stopped the spin because the laundry is unevenly distributed. | Checks |
| Other E codes | A malfunction. Bosch gives no owner remedy. | Checks |
| Door symbol flashing | The door is not closed properly. | Checks |
| Detergent drawer symbol lit | The detergent drawer is not pushed in fully, or its i-DOS pump unit is missing. | Checks |
| i-DOS dispenser symbol flashing | That i-DOS dispenser is below its minimum fill level. | Checks |
| Drum clean reminder flashing | No programme at 60 °C or above has run for a long time, and the drum needs cleaning. | Checks |
| Childproof lock symbol flashing | The childproof lock is on and a control was used. A steady symbol means the lock is on. | Checks |
E:60 / -2B
E:60 / -2B in the display. The unbalance detection stopped the spin because the laundry is unevenly distributed.
- Redistribute the laundry in the drum. Mixed large and small items balance better.
Other E codes
Any E code not listed above. A malfunction. Bosch gives no owner remedy.
Source Source: 18 Troubleshooting; 20 Customer Service, p. 44
Door symbol flashing
The door symbol flashes. The door is not closed properly.
- Open the door, remove any trapped laundry and close it.
- Press Start/Reload.
Detergent drawer symbol lit
The detergent drawer symbol lights up. The detergent drawer is not pushed in fully, or its i-DOS pump unit is missing.
- If the pump unit is out, insert it into the detergent drawer.
- Push the drawer in until the symbol goes out.
i-DOS dispenser symbol flashing
The liquid detergent or fabric softener dispenser symbol flashes. That i-DOS dispenser is below its minimum fill level.
- Refill the dispenser with the same product, up to the maximum mark. See Fill the i-DOS dispensers.
Source Source: 7 Display, p. 21
Drum clean reminder flashing
The drum cleaning reminder flashes. No programme at 60 °C or above has run for a long time, and the drum needs cleaning.
- Run Drum Clean without laundry. See Run Drum Clean.
Childproof lock symbol flashing
The childproof lock symbol flashes. The childproof lock is on and a control was used. A steady symbol means the lock is on.
- Switch the childproof lock off. See Turn the childproof lock on or off.
Source Source: 7 Display, p. 21
Problems
- Door won't open3 causes in the manual. First: the temperature inside is too high. The door symbol stays lit.
- Water is not drainingBosch lists the same causes and checks as for code E:36 / -10: drain pipe and outlet hose, drain pump, pump cap and cover, hose height and extensions, and detergent dose.
- Programme does not start4 causes in the manual. First: start/Reload was not pressed, or Finish in is set and the machine is waiting.
- Machine is not working at all2 causes in the manual. First: the plug is out, the circuit breaker has tripped, or there is a power cut.
- Water is not coming in or detergent is not dispensed3 causes in the manual. First: start/Reload was not pressed.
- Machine vibrates, moves or is loud during spin2 causes in the manual. First: the machine is not level, or the feet are not locked.
- Laundry is too wet after spinning6 causes in the manual. First: A low spin speed is selected.
- Heavy foamToo much detergent.
- Detergent residue on the laundry2 causes in the manual. First: the detergent contains insoluble substances that settle on the laundry.
- Water leaks from a hose2 causes in the manual. First: the inlet hose is not connected correctly or securely.
- Banging or rattling from the drain pumpForeign objects are in the drain pump.
- The machine smellsHumidity and detergent residue let bacteria grow, especially after washing mostly at low temperatures.
Water is not draining
Bosch lists the same causes and checks as for code E:36 / -10: drain pipe and outlet hose, drain pump, pump cap and cover, hose height and extensions, and detergent dose. Source: 18 Troubleshooting, pp. 46–47
- Work through the E:36 / -10 checks, starting with the drain hose and the drain pump. See Empty and clean the drain pump.
Heavy foam
Too much detergent. Source: 18 Troubleshooting, p. 48
- Mix one tablespoon of fabric softener with 0.5 litres of water and pour it into the manual dosing compartment. Not for outdoor clothing, sportswear or down-filled items.
- Lower the i-DOS basic dosage, or use less detergent next time when dosing by hand. See Set the i-DOS basic dosage.
Banging or rattling from the drain pump
Foreign objects are in the drain pump. Source: 18 Troubleshooting, p. 49
- Clean the drain pump. See Empty and clean the drain pump.
The machine smells
Humidity and detergent residue let bacteria grow, especially after washing mostly at low temperatures. Source: 18 Troubleshooting; 17.1 Cleaning the drum, p. 52
- Run Drum Clean. See Run Drum Clean.
- Leave the door and detergent drawer open between washes so the moisture can evaporate.
Spin runs several times or the time remaining changes
Normal. The unbalance detection redistributes the laundry, the foam detection may add a rinse, and the electronics optimise the programme, which changes its duration. Source: 18 Troubleshooting, p. 47
No water is visible in the drum
Normal. The water is below the visible area. Do not add water. Source: 18 Troubleshooting, p. 47
Hissing, whirring or slurping noises, or the drum jerks at the start
Normal. Hissing is water flushing into the drawer, whirring is i-DOS dosing or its function test, slurping is the drain pump, and a jerk after starting is a motor test. Source: 18 Troubleshooting, pp. 47–49
How-to
- How to empty and clean the drain pumpWhen water does not drain (E:36 / -10), after blockages, or when the pump rattles.
- How to clean the detergent drawer and i-DOS pump unitWhen the drawer is dirty, when changing to a different i-DOS product, or when E:10 shows.
- How to run Drum CleanBefore first use, regularly if you wash at 40 °C or lower, after a long time unused, and when the drum clean reminder flashes.
- How to turn the childproof lock on or offTo stop the controls being changed. The lock stays on after switching off and after a power cut.
- How to open the door with the emergency releaseWhen the door stays locked after a power failure.
- How to level the washing machineAfter installation or moving, and when it vibrates, moves or is loud during spin.
- How to fill the i-DOS dispensersWhen a dispenser symbol flashes, or before using i-DOS for the first time.
- How to set the i-DOS basic dosageAfter filling a new product, and when there is too much foam or residue. Set the dose the detergent maker gives for a standard 4.5 kg load at your water hardness.
Maintenance
| Task | When | Source |
|---|---|---|
| Run Drum Clean, or wash at 60 °C or more; Bosch warns that constant low-temperature washing and poor ventilation can damage the drum | Regularly; the reminder flashes when it is due | Source: 17.1 Cleaning the drum, p. 37 |
| Leave the door and detergent drawer open; wipe the door seal dry and remove foreign objects | After every wash | Source: 13.12 Switching off the appliance; 17.1 Cleaning the drum, p. 32 |
| Empty and clean the drain pump | On faults such as blockages or rattling | Source: 17.3 Cleaning the drain pump, p. 39 |
| Clean the detergent drawer and i-DOS pump unit | When dirty or when changing product | Source: 17.2 Cleaning the detergent drawer, p. 37 |
| Clean the outside with water and a soft damp cloth only; no abrasive or high-alcohol cleaners, no steam or high-pressure cleaners | As needed | Source: 2 Preventing material damage; 1.5 Safe use, p. 10 |
| Turn off the tap | After use, when switching off | Source: 13.12 Switching off the appliance, p. 32 |
Settings
| Setting | Options | Notes | Source |
|---|---|---|---|
| End signal volume | 0 (off) to 4 (very loud); programme selector position 2 | Source: 16.1 Overview of the basic settings, p. 36 | |
| Button signal volume | 0 (off) to 4 (very loud); programme selector position 3 | Source: 16.1 Overview of the basic settings, p. 36 | |
| Drum cleaning reminder | On, Off; programme selector position 4 | Source: 16.1 Overview of the basic settings, p. 36 | |
| Changing a basic setting | Selector to position 1; hold Spin Speed while turning to position 2; turn to the setting's position; press Finish in to change it | Switching the machine off saves the change. Position 5 shows the number of programmes run. | Source: 16.2 Changing the basic settings, p. 37 |
| Finish in | Up to 24 hours | Sets when the programme ends; the programme time is included. | Source: 8 Buttons, p. 23 |
| Spin speed | Up to 1400 rpm, or no final spin (drain only), or Rinse Hold (laundry stays in the water) | Source: 7 Display; 8 Buttons, p. 20 | |
| SpeedPerfect | On, Off | Shortens the programme. Energy use rises; the wash result does not change. | Source: 8 Buttons, p. 23 |
Cycles
| Cycle | Use | Run time (h:mm) | Source |
|---|---|---|---|
| Cottons | Hard-wearing cotton, linen and blends; up to 9 kg, 90 °C, 1400 rpm (5 kg with SpeedPerfect) | 3:44 at 20–60 °C, full load | Source: 9 Programmes; 21 Consumption values, pp. 25, 55 |
| Eco 40-60 | Cotton, linen and blends labelled 40–60 °C washed together; temperature set automatically; up to 9 kg | 3:48 (9 kg), 2:54 (4.5 kg), 2:22 (2.5 kg) | Source: 9 Programmes; 21 Consumption values, pp. 25, 55 |
| Easy Care | Synthetics and blends; up to 4 kg, 60 °C, 1200 rpm | 2:37 at 40 °C | Source: 9 Programmes; 21 Consumption values, pp. 25, 55 |
| Mixed Load | Lightly soiled cotton, linen, synthetics and blends; up to 4 kg, 60 °C | 1:05 at 40 °C | Source: 9 Programmes; 21 Consumption values, pp. 25, 55 |
| Wool | Hand- or machine-washable wool; up to 2 kg, 40 °C, 800 rpm | 0:41 at 30 °C | Source: 9 Programmes; 21 Consumption values, pp. 25, 55 |
| Super Quick 15'/30' | Small, lightly soiled loads; up to 4 kg, 40 °C (2 kg for the 15-minute version with SpeedPerfect) | About 0:30, or 0:15 with SpeedPerfect | Source: 9 Programmes, p. 28 |
| Hygiene Plus | Cotton, linen and blends for allergy sufferers; holds the set temperature for the whole wash; up to 6.5 kg, 60 °C | Source: 9 Programmes, p. 26 | |
| Drum Clean | Cleans the empty drum and outer tub with powder or bleach detergent at half dose | Source: 9 Programmes, p. 27 |
Parts and consumables
| Item | Part number | Replace or refill | Specification | Source |
|---|---|---|---|---|
| i-DOS liquid detergent and fabric softener | – | Refill when the dispenser symbol flashes | Self-flowing liquids only; do not mix products or use expired or congealed ones; no vinegar in the dispensers | Source: 12 Detergents and care products, p. 30 |
| Inlet hose extension | WMZ2381 | – | Extends the cold-water or AquaStop inlet hose by about 2.5 m | Source: 10 Accessories, p. 29 |
| Longer inlet hose | 00353925 | – | 2.20 m hose to replace the standard inlet hose | Source: 10 Accessories, p. 29 |
| Outlet hose elbow | 00655300 | – | Holds the outlet hose in place over a sink or standpipe | Source: 10 Accessories, p. 29 |
| Fixing brackets | WMZ2200 | – | Improve stability; required to secure the feet when the machine stands on a base | Source: 10 Accessories; 4.3 Requirements for the installation location, p. 29 |
| Platform | WMZPW20W | – | Raises the machine for easier loading | Source: 10 Accessories, p. 29 |
Specifications
Front-loading washing machine for 9 kg, 1400 rpm maximum spin, with i-DOS automatic dosing of liquid detergent and fabric softener. Source: 22 Technical data; 9 Programmes; 15 Intelligent dosing system, p. 56
Faults show in the display as an E code with a sub-code, such as E:36 / -10. Codes not listed in the manual mean a malfunction for Bosch Customer Service. Source: 18 Troubleshooting, p. 44
The rating plate shows the product number (E-Nr.) and production number (FD). Depending on the model it is inside the door, inside the maintenance flap or on the back. Customer Service asks for both numbers. Source: 20.1 Product number (E-Nr.) and production number (FD), p. 54
| Maximum load | 9 kg | Source: 22 Technical data, p. 56 |
|---|---|---|
| Dimensions (H × W × D) | 84.8 × 59.8 × 59.0 cm; 63.6 cm deep with the door closed, 107.3 cm with it open | Source: 22 Technical data, p. 56 |
| Weight | 74.5 kg | Source: 22 Technical data, p. 56 |
| Electrical | 220–240 V, 50–60 Hz, 2300 W; minimum 10 A protection | Source: 22 Technical data, p. 56 |
| Water pressure | 100–1000 kPa (1–10 bar); cold mains water only | Source: 2 Preventing material damage; 22 Technical data, p. 10 |
| Maximum drain height | 100 cm | Source: 4.5 Connecting the appliance: Water outlet connection types, p. 15 |
| Hose and cord lengths | Inlet hose 150 cm, outlet hose 150 cm, power cord 210 cm | Source: 22 Technical data, p. 56 |
Recalls
No exact-model match for WGG244A9GB in the UK Office for Product Safety and Standards (GOV.UK product safety alerts, reports and recalls) recall database, checked . Recalls can name model families, so also check current recalls for Bosch.
Service contact
Bosch Customer Service, bosch-home.co.uk/. United Kingdom. Contact details are in the service directory supplied with the machine. Source: 20 Customer Service, p. 54
Sources
- User manual and installation instructions, Washing machine WGG244A9GB. BSH Hausgeräte GmbH. Document 9001640606, revision A, 60 pages, en-GB. media3.bsh-group.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.
All Bosch handbooks. Report an error to hello@modelhandbook.com.