Bosch washing machine e36 error
The water is not draining. Bosch lists blockages in the drain path, a loose pump cap or cover, a drain hose mounted too high and too much detergent.
Cause 1 of 5The drain pipe or the outlet hose is blocked, kinked or trapped. Source: 18 Troubleshooting, p. 42
First checkClean the drain pipe and the outlet hose.
Causes and checks
The drain pipe or the outlet hose is blocked, kinked or trapped. Source: 18 Troubleshooting, p. 42
- Clean the drain pipe and the outlet hose.
- Check that neither is kinked or trapped.
The drain pump is blocked. Source: 18 Troubleshooting, p. 42
- Empty and clean the drain pump. See Empty and clean the drain pump.
The pump cap is not screwed in fully, or the pump cover is not assembled correctly. Source: 18 Troubleshooting, pp. 42–43
- Screw the pump cap in as far as it goes; its handle must be vertical.
- Check that the two parts of the pump cap are assembled correctly.
The outlet hose is connected too high, or an unapproved extension is fitted to it. Source: 18 Troubleshooting, pp. 42–43
- Mount the outlet hose no higher than 1 metre.
- Remove any extension that Bosch has not approved.
Too much detergent made too much foam. Source: 18 Troubleshooting, p. 42
- As an immediate measure, mix one tablespoon of fabric softener with 0.5 litres of water and pour it into the manual dosing compartment. Not for outdoor clothing, sportswear or down-filled items.
- With i-DOS on, lower the basic dosage; when dosing by hand, use less detergent next time for the same load. See Set the i-DOS basic dosage.
All 5 causes checked. Contact Bosch Customer Service.
Service
If the checks above do not clear it, contact Bosch Customer Service, bosch-home.co.uk/. United Kingdom. Contact details are in the service directory supplied with the machine. Source: 20 Customer Service, p. 54
Other WGG244A9GB codes
- E:30 / -10: Not enough water is coming in, or the water level measurement has failed. With this message the machine starts to drain.
- E:30 / -20: Bosch lists a defective solenoid valve, too much detergent, or water added to the machine during operation.
- E:10 / -00, -10 or -20: The pump of the i-DOS intelligent dosing system is blocked.
- E:60 / -2B: The unbalance detection stopped the spin because the laundry is unevenly distributed.
- Other E codes: A malfunction. Bosch gives no owner remedy.
- Door symbol flashing: The door is not closed properly.
- Detergent drawer symbol lit: The detergent drawer is not pushed in fully, or its i-DOS pump unit is missing.
- i-DOS dispenser symbol flashing: That i-DOS dispenser is below its minimum fill level.
- Drum clean reminder flashing: No programme at 60 °C or above has run for a long time, and the drum needs cleaning.
- Childproof lock symbol flashing: The childproof lock is on and a control was used. A steady symbol means the lock is on.
Sources
- User manual and installation instructions, Washing machine WGG244A9GB. BSH Hausgeräte GmbH. Document 9001640606, revision A, 60 pages, en-GB. media3.bsh-group.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.