Bosch WGG244A9GB how to clean the detergent drawer and i-DOS pump unit
When the drawer is dirty, when changing to a different i-DOS product, or when E:10 shows.
You need
- Soft damp cloth
Steps
- Switch the machine off.
- Pull out the detergent drawer, press down on the insert and take the drawer out.
- Remove the pump unit.
NOTICE
The pump unit contains electrical components. Electrical components may be damaged if they come into contact with liquids. Do not clean the pump unit in the dishwasher and do not immerse it in water. Protect the electrical connection on the rear against water, detergent and fabric softener residue.
Signal word assigned by Model Handbook Source: 17.2 Cleaning the detergent drawer, p. 37
- Unclip and remove the drawer cover, and empty the drawer.
- Wipe the pump unit with a damp cloth.
- Clean the drawer and cover with a soft damp cloth or a hand shower.
- Dry the drawer, cover and pump unit and put them back together.
- Clean the drawer housing inside the machine, then push the drawer in.
Source: 17.2 Cleaning the detergent drawer Source: 17.2 Cleaning the detergent drawer, pp. 37–39
Used for
- E:10 / -00, -10 or -20: The pump of the i-DOS intelligent dosing system is blocked.
- Programme does not start
- Detergent residue on the laundry
Other WGG244A9GB procedures
- How to empty and clean the drain pumpWhen water does not drain (E:36 / -10), after blockages, or when the pump rattles.
- How to run Drum CleanBefore first use, regularly if you wash at 40 °C or lower, after a long time unused, and when the drum clean reminder flashes.
- How to turn the childproof lock on or offTo stop the controls being changed. The lock stays on after switching off and after a power cut.
- How to open the door with the emergency releaseWhen the door stays locked after a power failure.
- How to level the washing machineAfter installation or moving, and when it vibrates, moves or is loud during spin.
- How to fill the i-DOS dispensersWhen a dispenser symbol flashes, or before using i-DOS for the first time.
- How to set the i-DOS basic dosageAfter filling a new product, and when there is too much foam or residue. Set the dose the detergent maker gives for a standard 4.5 kg load at your water hardness.
Sources
- User manual and installation instructions, Washing machine WGG244A9GB. BSH Hausgeräte GmbH. Document 9001640606, revision A, 60 pages, en-GB. media3.bsh-group.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.