Bosch WGG244A9GB detergent residue on the laundry
Cause 1 of 2The detergent contains insoluble substances that settle on the laundry. Source: 18 Troubleshooting, pp. 50–51
First checkRun the Rinse programme on damp laundry, or brush dry laundry out.
Causes and checks
The detergent contains insoluble substances that settle on the laundry. Source: 18 Troubleshooting, pp. 50–51
- Run the Rinse programme on damp laundry, or brush dry laundry out.
An unsuitable product is in an i-DOS dispenser, or the basic dosage is set too high. Source: 18 Troubleshooting; 12 Detergents and care products, pp. 50–51
- Check that the detergent suits i-DOS: self-flowing liquid, not mixed, not expired or congealed.
- Drain and clean the dispenser, then refill it. See Clean the detergent drawer and i-DOS pump unit.
- Lower the basic dosage. See Set the i-DOS basic dosage.
All 2 causes checked. Contact Bosch Customer Service.
Service
If the checks above do not clear it, contact Bosch Customer Service, bosch-home.co.uk/. United Kingdom. Contact details are in the service directory supplied with the machine. Source: 20 Customer Service, p. 54
Other WGG244A9GB problems
- Door won't open3 causes in the manual. First: the temperature inside is too high. The door symbol stays lit.
- Water is not drainingBosch lists the same causes and checks as for code E:36 / -10: drain pipe and outlet hose, drain pump, pump cap and cover, hose height and extensions, and detergent dose.
- Programme does not start4 causes in the manual. First: start/Reload was not pressed, or Finish in is set and the machine is waiting.
- Machine is not working at all2 causes in the manual. First: the plug is out, the circuit breaker has tripped, or there is a power cut.
- Water is not coming in or detergent is not dispensed3 causes in the manual. First: start/Reload was not pressed.
- Machine vibrates, moves or is loud during spin2 causes in the manual. First: the machine is not level, or the feet are not locked.
- Laundry is too wet after spinning6 causes in the manual. First: A low spin speed is selected.
- Heavy foamToo much detergent.
- Water leaks from a hose2 causes in the manual. First: the inlet hose is not connected correctly or securely.
- Banging or rattling from the drain pumpForeign objects are in the drain pump.
- The machine smellsHumidity and detergent residue let bacteria grow, especially after washing mostly at low temperatures.
Sources
- User manual and installation instructions, Washing machine WGG244A9GB. BSH Hausgeräte GmbH. Document 9001640606, revision A, 60 pages, en-GB. media3.bsh-group.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.