Bosch WGG244A9GB “E:10 / -00, -10 or -20”
The pump of the i-DOS intelligent dosing system is blocked.
CauseThe i-DOS pump unit is blocked. Source: 18 Troubleshooting, p. 43
First checkSwitch the machine off.
Causes and checks
The i-DOS pump unit is blocked. Source: 18 Troubleshooting, p. 43
- Switch the machine off.
- Clean the pump unit in the detergent drawer. See Clean the detergent drawer and i-DOS pump unit.
- Switch the machine on.
- Until the fault is fixed, you can switch i-DOS off and dose by hand.
Bosch Customer Service If the code returns after cleaning the pump unit, call Bosch Customer Service. Contact: bosch-home.co.uk/.
Service
If the checks above do not clear it, contact Bosch Customer Service, bosch-home.co.uk/. United Kingdom. Contact details are in the service directory supplied with the machine. Source: 20 Customer Service, p. 54
Other WGG244A9GB codes
- E:36 / -10: The water is not draining. Bosch lists blockages in the drain path, a loose pump cap or cover, a drain hose mounted too high and too much detergent.
- E:30 / -10: Not enough water is coming in, or the water level measurement has failed. With this message the machine starts to drain.
- E:30 / -20: Bosch lists a defective solenoid valve, too much detergent, or water added to the machine during operation.
- E:60 / -2B: The unbalance detection stopped the spin because the laundry is unevenly distributed.
- Other E codes: A malfunction. Bosch gives no owner remedy.
- Door symbol flashing: The door is not closed properly.
- Detergent drawer symbol lit: The detergent drawer is not pushed in fully, or its i-DOS pump unit is missing.
- i-DOS dispenser symbol flashing: That i-DOS dispenser is below its minimum fill level.
- Drum clean reminder flashing: No programme at 60 °C or above has run for a long time, and the drum needs cleaning.
- Childproof lock symbol flashing: The childproof lock is on and a control was used. A steady symbol means the lock is on.
Sources
- User manual and installation instructions, Washing machine WGG244A9GB. BSH Hausgeräte GmbH. Document 9001640606, revision A, 60 pages, en-GB. media3.bsh-group.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.