Bosch WGG244A9GB water is not coming in or detergent is not dispensed
Cause 1 of 3Start/Reload was not pressed. Source: 18 Troubleshooting, p. 47
First checkPress Start/Reload.
Causes and checks
Start/Reload was not pressed. Source: 18 Troubleshooting, p. 47
- Press Start/Reload.
The tap is off, the inlet hose is kinked or trapped, or the inlet filters are blocked. Source: 18 Troubleshooting, p. 47
- Turn on the tap.
- Straighten the inlet hose.
- Clean the filters in the water inlet.
The drum turns but no water comes in during the first 2 minutes. This is load detection and is normal. Source: 18 Troubleshooting; 13.6 Starting the programme, p. 48
- Wait up to 2 minutes for load detection to finish.
All 3 causes checked. Contact Bosch Customer Service.
Service
If the checks above do not clear it, contact Bosch Customer Service, bosch-home.co.uk/. United Kingdom. Contact details are in the service directory supplied with the machine. Source: 20 Customer Service, p. 54
Other WGG244A9GB problems
- Door won't open3 causes in the manual. First: the temperature inside is too high. The door symbol stays lit.
- Water is not drainingBosch lists the same causes and checks as for code E:36 / -10: drain pipe and outlet hose, drain pump, pump cap and cover, hose height and extensions, and detergent dose.
- Programme does not start4 causes in the manual. First: start/Reload was not pressed, or Finish in is set and the machine is waiting.
- Machine is not working at all2 causes in the manual. First: the plug is out, the circuit breaker has tripped, or there is a power cut.
- Machine vibrates, moves or is loud during spin2 causes in the manual. First: the machine is not level, or the feet are not locked.
- Laundry is too wet after spinning6 causes in the manual. First: A low spin speed is selected.
- Heavy foamToo much detergent.
- Detergent residue on the laundry2 causes in the manual. First: the detergent contains insoluble substances that settle on the laundry.
- Water leaks from a hose2 causes in the manual. First: the inlet hose is not connected correctly or securely.
- Banging or rattling from the drain pumpForeign objects are in the drain pump.
- The machine smellsHumidity and detergent residue let bacteria grow, especially after washing mostly at low temperatures.
Sources
- User manual and installation instructions, Washing machine WGG244A9GB. BSH Hausgeräte GmbH. Document 9001640606, revision A, 60 pages, en-GB. media3.bsh-group.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.