Epson error codes and indicator lights
Each table applies only to the model named above it.
Epson EcoTank ET-2800 printer
| Code | Meaning on ET-2800 |
|---|---|
| E-01 | A printer error has occurred. |
| E-02 | A scanner error has occurred. |
| E-11 | An ink pad needs to be replaced. Scanning and other non-printing features stay available. |
| E-12 | A borderless printing ink pad needs to be replaced. Borderless printing is unavailable; printing with a border still works. |
| W-01 | Paper is jammed in the product. |
| W-11 | An ink pad is nearing the end of its service life. |
| W-14 | A borderless printing ink pad is nearing the end of its service life. |
| I-22 | The product is waiting for the router or access point to confirm a wireless connection. |
| I-23 | A PIN code is shown for wireless setup. |
| I-31 | The product expects wireless settings to be made from a computer. |
| I-41 | The Paper Setup Auto Display option is disabled, which AirPrint requires. |
| I-60 | The computer may not support WSD (Web Services for Devices) for Scan to PC. |
| Recovery Mode | A firmware update has failed. |
| No Wi-Fi connection icon | There is no Wi-Fi connection. |
| Wi-Fi error or searching icon | A Wi-Fi network error has occurred, or the product is searching for a connection. |
| Wi-Fi Direct not connected icon | Wi-Fi Direct mode is not enabled. |
| Power light flashing | The product is cleaning the print head or charging the print head after the first ink fill. The light stays on when the cleaning cycle finishes. |
| E-1 (network report) | The product reports that the network cable is not connected or the network devices are off. |
| E-2, E-3 or E-7 (network report) | No wireless network name (SSID) was found, or the entered security key does not match the router. |
| E-5 (network report) | The security mode on the router does not match the printer's setting. |
| E-6 (network report) | The MAC address of the printer may be filtered by the router. |
| E-8 (network report) | An incorrect IP address is assigned to the printer. |
| E-9 (network report) | The connection or network setup of the computer or other device needs checking. Connection using EpsonNet Setup is available. |
| E-10 (network report) | The IP address, subnet mask or default gateway setup needs checking. |
| E-11 (network report) | The TCP/IP setup is incomplete because the default gateway is not set. |
| E-12 (network report) | The security key, key index, IP address, subnet mask or default gateway setup needs confirming. |
| E-13 (network report) | The security key, key index, or the connection and network setup of the computer or device needs confirming. |
| Wi-Fi environment needs to be improved | The Wi-Fi signal or environment is poor. |
| No more devices can be connected | The Wi-Fi Direct (Simple AP) limit of 8 devices is reached. |
| Same SSID as Wi-Fi Direct exists | Another network uses the same name as the product's Wi-Fi Direct network. |
Epson EcoTank ET-2850 all-in-one printer
| Code | Meaning on ET-2850 |
|---|---|
| E-01 | A printer error has occurred. |
| E-02 | A scanner error has occurred. |
| E-11 | The ink pad needs to be replaced. |
| W-01 | Paper is jammed in the product. |
| W-11 | An ink pad is nearing the end of its service life. |
| I-22 | The screen is asking for a button press to set up a wireless connection through an access point. |
| I-23 | The LCD screen shows a PIN code for setting up the wireless connection. |
| I-31 | Wireless connection settings are to be made from the computer. |
| I-41 | The Paper Setup Auto Display option is disabled. |
| I-60 | The computer may not support WSD (Web Services for Devices). |
| Recovery Mode | A firmware update has failed. |
Epson EcoTank ET-3850 all-in-one printer
| Code | Meaning on ET-3850 |
|---|---|
| Printer error | The product reports a general printer error. |
| Paper out in XX. | The specified paper cassette is out of paper. |
| Paper Setup Auto Display is set to Off | The Paper Setup Auto Display setting is off. |
| Borderless printing ink pad nearing the end of its service life | The borderless printing ink pad is nearing the end of its service life. |
| Borderless printing ink pad has reached the end of its service life | The borderless printing ink pad has reached the end of its service life. |
| Update the root certificate | The root certificate must be updated to use cloud services. |
| IP address and subnet mask combination invalid | The IP address and subnet mask combination is invalid. |
| Check that the printer driver is installed | The printer driver or its port setting needs checking. |
| Recovery mode | An error occurred during a firmware update. |
Epson EcoTank ET-4850 printer
| Code | Meaning on ET-4850 |
|---|---|
| Printer error. Turn on the printer again. | A general printer error is shown on the LCD screen. |
| Paper out in XX. | The named paper cassette is empty. |
| Paper Setup Auto Display is set to Off | AirPrint needs the Paper Setup Auto Display setting turned on. |
| No dial tone is detected. | The product cannot detect a dial tone for fax. |
| Borderless ink pad nearing end of service life | The borderless printing ink pad is close to the end of its service life. The message stays until the pad is replaced. |
| Borderless ink pad at end of service life | The borderless printing ink pad is full. Operations that use no ink, such as scanning, still work. |
| Update the root certificate | The root certificate for cloud services is out of date. |
| IP address and subnet mask combination is invalid | There is a problem with the network connection to the product. |
| Check that the printer driver is installed on the computer and that the port settings are correct | The computer cannot send the job to the product. |
| Recovery mode | An error occurred during a firmware update. |
| Replace the maintenance box | A message on the LCD screen asks you to replace the maintenance box, which stores surplus ink from printing and print head cleaning. When it is full, printing and print head cleaning stop; scanning still works. |
| Maintenance box status icon | The icon displays the maintenance box status. |
| Network status icons | Show whether the product is on Ethernet, Wi-Fi or Wi-Fi Direct. Selecting the icon opens the network setup. |
| Setting problem icon | There is a problem with the indicated setting. |
| Quiet Mode icon | Quiet Mode is on or off. When on, noise is reduced during printing for some paper types and print qualities, and print speed may also be reduced. |
| Power light flashing | The product is cleaning the print head or charging it after the first ink fill. The light stays on when the cleaning cycle finishes. |
| Received fax light flashing | Received faxes have been temporarily saved to the product's memory. |
| E-1 (network report) | The report says to confirm that the network cable is connected and network devices are on. |
| E-2, E-3 or E-7 (network report) | No wireless network name (SSID) was found, or the entered key does not match the router or access point. |
| E-5 (network report) | The security mode on the router does not match the printer's setting. |
| E-6 (network report) | The MAC address of the printer may be filtered. |
| E-8 (network report) | An incorrect IP address is assigned to the printer. |
| E-9 (network report) | The connection and network setup of the computer or other device needs confirming. Connection using EpsonNet Setup is available. |
| E-10 (network report) | The IP address, subnet mask and default gateway setup needs confirming. |
| E-11 (network report) | The TCP/IP setup is incomplete. Confirm the default gateway setup. |
| E-12 (network report) | The security key, key index, IP address, subnet mask or default gateway setup needs confirming. |
| E-13 (network report) | The security key, key index, or the connection and network setup of the computer or device needs confirming. |
| Wi-Fi environment needs to be improved | The Wi-Fi signal or environment is poor. |
| No more devices can be connected | The Wi-Fi Direct (Simple AP) limit of 8 devices is reached. |
| Same SSID as Wi-Fi Direct exists | A nearby network has the same name as the product's Wi-Fi Direct network. |
Epson EcoTank Photo ET-8550 wide-format all-in-one printer
| Code | Meaning on ET-8550 |
|---|---|
| Printer error | The product reports a printer error. |
| Error occurred while saving | The external storage device may be damaged. |
| Have you loaded the following paper in the XX? | The paper source does not hold the paper the job needs. |
| Borderless printing ink pad nearing the end of its service life | The borderless printing ink pad is nearing the end of its service life. |
| Borderless printing ink pad has reached the end of its service life | The borderless printing ink pad has reached the end of its service life. |
| Paper Configuration is set to Off | The Paper Configuration setting is off. |
| Communication error | The computer and product are not communicating. |
| IP address and subnet mask combination invalid | The IP address and subnet mask combination is invalid. |
| Update the root certificate | The root certificate must be updated to use cloud services. |
| Print Head Adjustment Canceled | A print head adjustment was canceled. |
| Install the Epson Event Manager software | Epson Event Manager is missing from the computer. |
Epson Expression Home XP-4200 all-in-one printer
| Code | Meaning on XP-4200 |
|---|---|
| Printer error | A fatal error has occurred. |
| You need to replace Ink Cartridge | An ink cartridge is expended. |
| Borderless printing ink pad nearing the end of its service life | The borderless printing ink pad is nearing the end of its service life. |
| Borderless printing ink pad has reached the end of its service life | The borderless printing ink pad has reached the end of its service life. |
| Paper Setup Auto Display is set to Off | The Paper Setup Auto Display setting is off. |
| System Error | The product reports a system error. |
| IP address and subnet mask combination invalid | The IP address and subnet mask combination is invalid. |
| Update the root certificate | The root certificate must be updated to use cloud services. |
| Recovery mode | An error occurred during a firmware update. |
Epson WorkForce WF-2930 all-in-one printer
| Code | Meaning on WF-2930 |
|---|---|
| E-01 | A printer error has occurred. |
| E-02 | A scanner error has occurred. |
| E-12 | A borderless printing ink pad needs to be replaced. |
| W-01 | Paper is jammed in the product. |
| W-12 | An ink cartridge is installed incorrectly. |
| W-13 | The ink cartridge shown on the LCD screen is not recognized by the product. |
| W-14 | A borderless printing ink pad is nearing the end of its service life. |
| I-22 | The screen is asking for a button press to set up a wireless connection through a router or access point. |
| I-23 | The LCD screen shows a PIN code for setting up the wireless connection. |
| I-31 | Wireless connection settings are to be made from the computer. |
| I-41 | The Paper Setup Auto Display option is disabled. |
| I-60 | The computer may not support WSD (Web Services for Devices). |
| Recovery Mode | A firmware update has failed. |