Epson ET-2800 “E-2, E-3 or E-7 (network report)”

No wireless network name (SSID) was found, or the entered security key does not match the router.

Cause 1 of 2The router or access point is off, out of range, or its SSID differs from what the product was given. Source: Network Connection Report Codes and Messages, p. 43

First checkCheck that the router or access point is on and connected to your computer or network device.

Causes and checks

The router or access point is off, out of range, or its SSID differs from what the product was given. Source: Network Connection Report Codes and Messages, p. 43
1. Check that the router or access point is on and connected to your computer or network device.
2. Turn the router or access point off, wait about 10 seconds, then turn it on again.
3. Move the product closer to the router and remove obstacles between them. Move it away from wireless phones and microwaves.
4. Compare the SSID on the report with the label on the router. Make sure the SSID uses only ASCII characters and symbols.
5. If you used the WPS push button method, check that the router supports it.
The password does not match the one set on the router, or the network changed after a WPS connection. Source: Network Connection Report Codes and Messages, p. 43
1. Check the router label or the router documentation for the correct network password.
2. If you connect to a smart device that generates an SSID, check the device documentation for the SSID and password.
3. If the connection drops suddenly after another device was added with a WPS push button or the network was set up without the push button method, download and install the product software again.

Service

If the checks above do not clear it, contact Epson America technical support: (562) 276-4382, epson.com/support. United States, 7 a.m. to 4 p.m. Pacific Time, Monday through Friday. Canada: (905) 709-3839, same hours (epson.ca/support). Source: Where to Get Help, pp. 232-233

Other ET-2800 codes

E-01: A printer error has occurred.
E-02: A scanner error has occurred.
E-11: An ink pad needs to be replaced. Scanning and other non-printing features stay available.
E-12: A borderless printing ink pad needs to be replaced. Borderless printing is unavailable; printing with a border still works.
W-01: Paper is jammed in the product.
W-11: An ink pad is nearing the end of its service life.
W-14: A borderless printing ink pad is nearing the end of its service life.
I-22: The product is waiting for the router or access point to confirm a wireless connection.
I-23: A PIN code is shown for wireless setup.
I-31: The product expects wireless settings to be made from a computer.
I-41: The Paper Setup Auto Display option is disabled, which AirPrint requires.
I-60: The computer may not support WSD (Web Services for Devices) for Scan to PC.
Recovery Mode: A firmware update has failed.
No Wi-Fi connection icon: There is no Wi-Fi connection.
Wi-Fi error or searching icon: A Wi-Fi network error has occurred, or the product is searching for a connection.
Wi-Fi Direct not connected icon: Wi-Fi Direct mode is not enabled.
Power light flashing: The product is cleaning the print head or charging the print head after the first ink fill. The light stays on when the cleaning cycle finishes.
E-1 (network report): The product reports that the network cable is not connected or the network devices are off.
E-5 (network report): The security mode on the router does not match the printer's setting.
E-6 (network report): The MAC address of the printer may be filtered by the router.
E-8 (network report): An incorrect IP address is assigned to the printer.
E-9 (network report): The connection or network setup of the computer or other device needs checking. Connection using EpsonNet Setup is available.
E-10 (network report): The IP address, subnet mask or default gateway setup needs checking.
E-11 (network report): The TCP/IP setup is incomplete because the default gateway is not set.
E-12 (network report): The security key, key index, IP address, subnet mask or default gateway setup needs confirming.
E-13 (network report): The security key, key index, or the connection and network setup of the computer or device needs confirming.
Wi-Fi environment needs to be improved: The Wi-Fi signal or environment is poor.
No more devices can be connected: The Wi-Fi Direct (Simple AP) limit of 8 devices is reached.
Same SSID as Wi-Fi Direct exists: Another network uses the same name as the product's Wi-Fi Direct network.

Sources

User's Guide, ET-2800/ET-2803. Epson America, Inc. Document CPD-60271, revision CPD-60271R2, 253 pages, en-US. files.support.epson.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to: ET-2800, ET-2803. United States and Canada.
Source: User's Guide, ET-2800/ET-2803, CPD-60271 revision CPD-60271R2
Last verified: 13 November 2026
Handbook: Epson EcoTank ET-2800 printer in Printers; all Epson handbooks