Epson WorkForce WF-2930 all-in-one printer
- Category
- Printers
- Model number
- WF-2930
- Region
- United States and Canada
- Verified
- Error E-01
- Error E-02
- Error E-12
- Error W-01
- Error W-12
- Error W-13
- Error W-14
- Error I-22
- Error I-23
- Error I-31
- Error I-41
- Error I-60
- Recovery Mode
- Paper does not feed or several sheets feed at once
- Originals do not feed from the automatic document feeder
- How to replace an ink cartridge
- How to run a nozzle check from the control panel
- How to clean the print head from the control panel
- How to run a Power Cleaning from the control panel
- How to align the print head from the control panel
- How to clear a paper jam inside the product
- How to clear a paper jam in the rear cover
- How to clear a document jam in the automatic document feeder
- How to run a product check
Nothing on this page matches. Search all models
Error codes
| Code | Meaning | Checks |
|---|---|---|
| E-01 | A printer error has occurred. | Checks |
| E-02 | A scanner error has occurred. | Checks |
| E-12 | A borderless printing ink pad needs to be replaced. | Checks |
| W-01 | Paper is jammed in the product. | Checks |
| W-12 | An ink cartridge is installed incorrectly. | Checks |
| W-13 | The ink cartridge shown on the LCD screen is not recognized by the product. | Checks |
| W-14 | A borderless printing ink pad is nearing the end of its service life. | Checks |
| I-22 | The screen is asking for a button press to set up a wireless connection through a router or access point. | Checks |
| I-23 | The LCD screen shows a PIN code for setting up the wireless connection. | Checks |
| I-31 | Wireless connection settings are to be made from the computer. | Checks |
| I-41 | The Paper Setup Auto Display option is disabled. | Checks |
| I-60 | The computer may not support WSD (Web Services for Devices). | Checks |
| Recovery Mode | A firmware update has failed. | Checks |
E-01
(E-01) on the LCD screen. A printer error has occurred.
- Turn the product off, then on again.
- If the error continues, check for a paper jam. See Clear a paper jam inside the product.
Source Source: Solving Problems: Product Status Messages, p. 247
E-02
(E-02) on the LCD screen. A scanner error has occurred.
- Turn the product off, then on again.
Source Source: Solving Problems: Product Status Messages, p. 247
E-12
(E-12) on the LCD screen. A borderless printing ink pad needs to be replaced.
Source Source: Solving Problems: Product Status Messages, p. 247
W-01
(W-01) on the LCD screen. Paper is jammed in the product.
- Remove the jammed paper, then press the button shown on the LCD screen to clear the error. See Clear a paper jam inside the product.
- If the error continues, turn the product off and back on.
Source Source: Solving Problems: Product Status Messages, p. 247
W-12
(W-12) on the LCD screen. An ink cartridge is installed incorrectly.
- Press down each ink cartridge to make sure it is firmly installed.
Source Source: Solving Problems: Product Status Messages, p. 247
W-13
(W-13) on the LCD screen. The ink cartridge shown on the LCD screen is not recognized by the product.
- Replace the cartridge shown on the LCD screen with a genuine Epson cartridge. See Replace an ink cartridge.
Source Source: Solving Problems: Product Status Messages, p. 248
W-14
(W-14) on the LCD screen. A borderless printing ink pad is nearing the end of its service life.
Source Source: Solving Problems: Product Status Messages, p. 248
I-22
(I-22) on the LCD screen. The screen is asking for a button press to set up a wireless connection through a router or access point.
- Press the button on the router or access point, or click the button on its wireless settings screen displayed on your computer.
Source Source: Solving Problems: Product Status Messages, p. 248
I-23
(I-23) on the LCD screen with a PIN code. The LCD screen shows a PIN code for setting up the wireless connection.
- Enter the PIN code from the LCD screen into the router, access point or computer within two minutes.
- If you wait longer than two minutes, a time-out error occurs and the code changes. Enter the new code.
Source Source: Solving Problems: Product Status Messages, p. 248
I-31
(I-31) on the LCD screen. Wireless connection settings are to be made from the computer.
- Run the installer and follow the on-screen instructions.
Source Source: Solving Problems: Product Status Messages, p. 248
I-41
(I-41) on the LCD screen. The Paper Setup Auto Display option is disabled.
- Enable Paper Setup Auto Display.
Source Source: Solving Problems: Product Status Messages, p. 248
I-60
(I-60) on the LCD screen. The computer may not support WSD (Web Services for Devices).
- Use a computer that meets this requirement and make sure the product is connected correctly to it.
Source Source: Solving Problems: Product Status Messages, p. 248
Recovery Mode
Recovery Mode on the LCD screen. A firmware update has failed.
- Connect the product with a USB cable and try updating the firmware again.
Source Source: Solving Problems: Product Status Messages, p. 248
Problems
- Paper does not feed or several sheets feed at once4 causes in the manual. First: paper does not feed for printing.
- Originals do not feed from the automatic document feeder2 causes in the manual. First: the ADF icon is not lit on the Copy, Fax or Scan screen.
How-to
- How to replace an ink cartridgeWhen the LCD screen says to replace an ink cartridge, or to replace one before then if print quality is poor.
- How to run a nozzle check from the control panelWhen printouts are light or banded, to see whether the print head nozzles are clogged before cleaning.
- How to clean the print head from the control panelWhen the nozzle check pattern has gaps. The print head cannot be cleaned when a cartridge is expended; replace the cartridge first.
- How to run a Power Cleaning from the control panelWhen white or dark lines or missing nozzles remain after cleaning the print head several times.
- How to align the print head from the control panelWhen printouts are blurry or horizontal banding appears.
- How to clear a paper jam inside the productWhen the LCD screen reports paper jammed inside the product.
- How to clear a paper jam in the rear coverWhen the LCD screen reports paper jammed in the rear cover.
- How to clear a document jam in the automatic document feederWhen originals jam in the ADF.
- How to run a product checkTo find out whether the product itself is working when printing from a computer fails.
Maintenance
Cartridges and ink
| Colour | Part number | Yield | Applies to | Source |
|---|---|---|---|---|
| Black | 232120 | – | All listed numbers | Source: Replacing Ink Cartridges and Maintenance Boxes: Ink Cartridge and Maintenance Box Part Numbers, p. 205 |
| Cyan | 232220 | – | All listed numbers | Source: Replacing Ink Cartridges and Maintenance Boxes: Ink Cartridge and Maintenance Box Part Numbers, p. 205 |
| Magenta | 232320 | – | All listed numbers | Source: Replacing Ink Cartridges and Maintenance Boxes: Ink Cartridge and Maintenance Box Part Numbers, p. 205 |
| Yellow | 232420 | – | All listed numbers | Source: Replacing Ink Cartridges and Maintenance Boxes: Ink Cartridge and Maintenance Box Part Numbers, p. 205 |
| Maintenance box | C9344 | – | All listed numbers | Source: Replacing Ink Cartridges and Maintenance Boxes: Ink Cartridge and Maintenance Box Part Numbers, p. 205 |
Specifications
Cartridge-based all-in-one printer with a rear paper feeder, an automatic document feeder (ADF), a flatbed scanner, fax and an LCD control panel. It takes a black cartridge (232 or high-capacity 232XL) and cyan, magenta and yellow cartridges, plus a user-replaceable maintenance box. Source: Replacing Ink Cartridges and Maintenance Boxes: Ink Cartridge and Maintenance Box Part Numbers, p. 205
The LCD screen reports problems as codes in brackets such as (E-01) and (W-12). The Product Status Messages table lists fourteen of them, four of which concern ink cartridges or borderless-printing ink pads. Source: Solving Problems: Product Status Messages, pp. 247-248
| Dimensions, stored (W x D x H) | 14.8 x 11.8 x 8.6 in (375 x 300 x 218 mm) | Source: Technical Specifications: Dimension Specifications, p. 311 |
|---|---|---|
| Dimensions, printing (W x D x H) | 14.8 x 22.7 x 9.5 in (375 x 577 x 242 mm) | Source: Technical Specifications: Dimension Specifications, p. 311 |
| Weight | 11.5 lb (5.2 kg) without ink cartridges or power cord | Source: Technical Specifications: Dimension Specifications, p. 311 |
| Power supply | 100 to 240 V, 50/60 Hz; ready mode about 4.6 W, sleep mode about 0.7 W, power off mode about 0.2 W | Source: Technical Specifications: Electrical Specifications, p. 311 |
| Operating temperature and humidity | 50 to 95 °F (10 to 35 °C), 20 to 80% RH without condensation | Source: Technical Specifications: Environmental Specifications, p. 312 |
Recalls
No exact-model match for WF-2930 in the U.S. Consumer Product Safety Commission recall database, checked . Recalls can name model families, so also check current recalls for Epson.
Service contact
Epson Support: (562) 276-4382, epson.com/support. United States; Canada (905) 709-3839. 7 AM to 4 PM Pacific Time Monday to Friday. Source: Solving Problems: Where to Get Help, p. 302
Sources
- User's Guide, WF-2930. Epson America, Inc. Document CPD-62192, revision CPD-62192 (revision code not printed), 327 pages, en-US. files.support.epson.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.
All Epson handbooks. Report an error to hello@modelhandbook.com.