De'Longhi Dinamica Plus ECAM370.95.T
- Category
- Coffee and espresso machines
- Model number
- ECAM370.95.T
- Region
- Europe and UK (220–240 V)
- Verified
- Rating label
- At the base of the machine, on the rating plate. Source: support page
- FILL TANK WITH FRESH WATER
- INSERT WATER TANK
- EMPTY GROUNDS CONTAINER
- INSERT GROUNDS CONTAINER
- ADD GROUND COFFEE MAX. ONE MEASURE
- FILL BEANS CONTAINER
- GROUND TOO FINE. ADJUST MILL
- SELECT A MILDER TASTE OR REDUCE COFFEE AMOUNT
- INSERT WATER SPOUT
- INSERT MILK CONTAINER
- INSERT INFUSER ASSEMBLY
- WATER CIRCUIT EMPTY PRESS OK TO START
- PRESS OK TO CLEAN OR TURN DIAL
- TURN MILK FROTH ADJUSTMENT DIAL TO CLEAN POSITION
- TURN FROTH ADJUSTMENT DIAL
- DESCALING NEEDED PRESS OK TO START (~45MIN)
- REPLACE WATER FILTER PRESS OK TO START
- GENERAL ALARM: REFER TO USER MANUAL / APP
- Milk container cleaning symbol
- Filter symbol
- Descale symbol
- Energy saving symbol
- CLEANING UNDERWAY PLEASE WAIT
- Coffee is not hot
- Coffee is weak or has little crema
- Coffee comes out slowly or drop by drop
- Coffee does not come out of one or both spouts
- Machine will not make coffee and shows Cleaning underway
- Machine does not switch on
- Infuser cannot be removed
- Asks for a third rinse after descaling
- No milk comes from the milk spout
- Milk has large bubbles, spurts, or has little froth
- How to descale the Dinamica Plus
- How to set the water hardness
- How to install or replace the water softener filter
- How to clean the infuser
- How to clean the milk container after use
- How to wash the milk container
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Error codes
| Code | Meaning | Checks |
|---|---|---|
| FILL TANK WITH FRESH WATER | There is not enough water in the tank. | Checks |
| INSERT WATER TANK | The water tank is not correctly in place. | Checks |
| EMPTY GROUNDS CONTAINER | The grounds container is full, or 72 hours have passed since the first coffee after it was last emptied. No coffee can be made until it is emptied. | 2 causes |
| INSERT GROUNDS CONTAINER | The grounds container was not refitted after cleaning. | Checks |
| ADD GROUND COFFEE MAX. ONE MEASURE | Pre-ground coffee was selected but the funnel is empty, or a LONG coffee made with pre-ground coffee needs its second measure. | 2 causes |
| FILL BEANS CONTAINER | The beans have run out, or the pre-ground coffee funnel is clogged. | 2 causes |
| GROUND TOO FINE. ADJUST MILL | Coffee comes out too slowly or not at all because the grind is too fine, or an air bubble from the water filter is blocking delivery. | 2 causes |
| SELECT A MILDER TASTE OR REDUCE COFFEE AMOUNT | Too much coffee was used. | Checks |
| INSERT WATER SPOUT | The hot water spout is missing or not fitted correctly. | Checks |
| INSERT MILK CONTAINER | The milk container is not fitted correctly. | Checks |
| INSERT INFUSER ASSEMBLY | The infuser (brew unit) was not refitted after cleaning. | Checks |
| WATER CIRCUIT EMPTY PRESS OK TO START | The water circuit is empty. | Checks |
| PRESS OK TO CLEAN OR TURN DIAL | The milk container was fitted with its froth dial at CLEAN. | Checks |
| TURN MILK FROTH ADJUSTMENT DIAL TO CLEAN POSITION | Milk was made recently and the milk container tubes need their after-use clean. | Checks |
| TURN FROTH ADJUSTMENT DIAL | A milk drink was selected while the froth dial is at CLEAN. | Checks |
| DESCALING NEEDED PRESS OK TO START (~45MIN) | The machine needs descaling. Press OK to start now, or ESC to postpone; the descale symbol then stays on the homepage and the message returns at every switch-on. | Checks |
| REPLACE WATER FILTER PRESS OK TO START | The water softener filter is used up. | Checks |
| GENERAL ALARM: REFER TO USER MANUAL / APP | The inside of the machine is very dirty. | Checks |
| Milk container cleaning symbol | The tubes inside the milk container need cleaning. | Checks |
| Filter symbol | Reminder that the water softener filter must be replaced. | Checks |
| Descale symbol | The machine must be descaled. Requests at very short intervals are normal for this machine's control system. | Checks |
| Energy saving symbol | Energy saving is switched on; drinks may take a few seconds longer to start. | Checks |
| CLEANING UNDERWAY PLEASE WAIT | The machine found impurities in its internal circuits and is cleaning them; it will not make coffee meanwhile. | Checks |
De'Longhi codes on other models
FILL TANK WITH FRESH WATER
FILL TANK WITH FRESH WATER. There is not enough water in the tank.
- Fill the tank and push it in until it clicks into place.
INSERT WATER TANK
INSERT WATER TANK. The water tank is not correctly in place.
- Push the tank in as far as it will go.
INSERT GROUNDS CONTAINER
INSERT GROUNDS CONTAINER. The grounds container was not refitted after cleaning.
- Take out the drip tray, fit the grounds container and refit the tray.
SELECT A MILDER TASTE OR REDUCE COFFEE AMOUNT
SELECT A MILDER TASTE OR REDUCE COFFEE AMOUNT. Too much coffee was used.
- Choose a milder aroma, or use no more than 1 measure of pre-ground coffee.
INSERT WATER SPOUT
INSERT WATER SPOUT. The hot water spout is missing or not fitted correctly.
- Push the hot water spout on as far as it will go.
INSERT MILK CONTAINER
INSERT MILK CONTAINER. The milk container is not fitted correctly.
- Push the milk container onto the nozzle as far as it will go.
INSERT INFUSER ASSEMBLY
INSERT INFUSER ASSEMBLY. The infuser (brew unit) was not refitted after cleaning.
- Refit the infuser. See Clean the infuser.
WATER CIRCUIT EMPTY PRESS OK TO START
WATER CIRCUIT EMPTY PRESS OK TO START. The water circuit is empty.
- Press OK and let water run from the hot water spout until it flows normally.
- If the message comes back, check that the water tank is pushed fully in.
PRESS OK TO CLEAN OR TURN DIAL
PRESS OK TO CLEAN OR TURN DIAL. The milk container was fitted with its froth dial at CLEAN.
- Press OK to run the CLEAN function, or turn the froth dial to a milk setting.
TURN MILK FROTH ADJUSTMENT DIAL TO CLEAN POSITION
TURN MILK FROTH ADJUSTMENT DIAL TO CLEAN POSITION. Milk was made recently and the milk container tubes need their after-use clean.
- Run the after-use clean of the milk container. See Clean the milk container after use.
TURN FROTH ADJUSTMENT DIAL
TURN FROTH ADJUSTMENT DIAL. A milk drink was selected while the froth dial is at CLEAN.
- Turn the dial to the froth setting you want.
DESCALING NEEDED PRESS OK TO START (~45MIN)
DESCALING NEEDED PRESS OK TO START (~45MIN). The machine needs descaling. Press OK to start now, or ESC to postpone; the descale symbol then stays on the homepage and the message returns at every switch-on.
- Descale the machine. See Descale the Dinamica Plus.
REPLACE WATER FILTER PRESS OK TO START
REPLACE WATER FILTER PRESS OK TO START. The water softener filter is used up.
- Press OK to replace or remove the filter, or ESC to do it later. See Install or replace the water softener filter.
GENERAL ALARM: REFER TO USER MANUAL / APP
GENERAL ALARM: REFER TO USER MANUAL / APP. The inside of the machine is very dirty.
- Clean the inside of the machine thoroughly as described in the Cleaning section.
Milk container cleaning symbol
Milk container symbol on the homepage. The tubes inside the milk container need cleaning.
- Turn the froth dial to CLEAN. See Clean the milk container after use.
Filter symbol
Filter symbol on the homepage. Reminder that the water softener filter must be replaced.
- Replace or remove the filter. See Install or replace the water softener filter.
Descale symbol
Descale symbol on the homepage. The machine must be descaled. Requests at very short intervals are normal for this machine's control system.
- Descale the machine. See Descale the Dinamica Plus.
Energy saving symbol
Energy saving symbol on the homepage. Energy saving is switched on; drinks may take a few seconds longer to start.
- To switch it off, press ENERGY SAVING in the settings menu.
CLEANING UNDERWAY PLEASE WAIT
CLEANING UNDERWAY PLEASE WAIT. The machine found impurities in its internal circuits and is cleaning them; it will not make coffee meanwhile.
- Wait until the machine is ready, then select the drink again.
Problems
- Coffee is not hot3 causes in the manual. First: cups not preheated.
- Coffee is weak or has little crema2 causes in the manual. First: grind too coarse.
- Coffee comes out slowly or drop by dropGrind too fine.
- Coffee does not come out of one or both spoutsSpouts blocked.
- Machine will not make coffee and shows Cleaning underwayImpurities detected in the internal circuits.
- Machine does not switch onPower cord not fully in the socket on the back, not plugged in, or the main switch off.
- Infuser cannot be removedThe machine was not switched off with its on/off button.
- Asks for a third rinse after descalingThe tank was not filled to MAX for the two rinse cycles.
- No milk comes from the milk spoutMilk container lid dirty.
- Milk has large bubbles, spurts, or has little froth3 causes in the manual. First: milk not cold enough, or not skimmed or semi-skimmed.
Coffee comes out slowly or drop by drop
Grind too fine. Source: 19. Troubleshooting, p. 24
- While the grinder is running, turn the grinding adjustment dial one click clockwise towards 7. Judge after 2 coffees and repeat one click at a time.
Coffee does not come out of one or both spouts
Spouts blocked. Source: 19. Troubleshooting, p. 24
- Clear the spout holes with a toothpick.
Machine will not make coffee and shows Cleaning underway
Impurities detected in the internal circuits. Source: 19. Troubleshooting, p. 24
- Wait until the machine is ready, then select the drink again.
Machine does not switch on
Power cord not fully in the socket on the back, not plugged in, or the main switch off. Source: 19. Troubleshooting, p. 24
- Push the cord connector fully into the back of the machine.
- Plug into the wall socket.
- Press the main switch on the back.
Infuser cannot be removed
The machine was not switched off with its on/off button. Source: 19. Troubleshooting, p. 24
- Switch off with the on/off button, then remove the infuser.
Asks for a third rinse after descaling
The tank was not filled to MAX for the two rinse cycles. Source: 19. Troubleshooting, p. 25
- Empty the drip tray first, then follow the rinse instructions on the display.
No milk comes from the milk spout
Milk container lid dirty. Source: 19. Troubleshooting, p. 25
- Clean the milk container. See Wash the milk container.
Noises or small puffs of steam when not in use
Condensate dripping into the hot vaporiser after use. This is normal. Source: 19. Troubleshooting, p. 25
How-to
- How to descale the Dinamica PlusWhen DESCALING NEEDED PRESS OK TO START (~45MIN) appears, or the descale symbol shows on the homepage. Start from the settings menu with DESCALE, or press OK on the message.
- How to set the water hardnessWhen you first set up the machine; the factory setting is level 4 (very hard). A lower correct setting means less frequent descaling.
- How to install or replace the water softener filterWhen REPLACE WATER FILTER PRESS OK TO START appears, every 2 months of use, or after the machine stands unused for 3 weeks with a filter fitted.
- How to clean the infuserAt least once a month, and when INSERT INFUSER ASSEMBLY appears after cleaning.
- How to clean the milk container after useAfter each milk drink, when TURN MILK FROTH ADJUSTMENT DIAL TO CLEAN POSITION appears. When making several milk drinks in a row, clean only after the last one.
- How to wash the milk containerEvery two days, and when milk does not flow or froths poorly.
Maintenance
| Task | When | Source |
|---|---|---|
| Empty the grounds container | When EMPTY GROUNDS CONTAINER appears, at the latest every 72 hours, and whenever the drip tray is removed | Source: 13.3 Cleaning the coffee grounds container, p. 14 |
| Empty and wash the drip tray and check the red condensate tray | Before the red level indicator rises above the cup tray | Source: 13.4 Cleaning the drip tray and condensate tray, p. 14 |
| Clean the milk container with the CLEAN dial | After milk drinks | Source: 8.4 Cleaning the milk container after use, p. 12 |
| Wash the milk container parts | Every two days | Source: 13.10 Cleaning the milk container, p. 15 |
| Clean the infuser | At least once a month | Source: 13.9 Cleaning the infuser, p. 15 |
| Brush and vacuum coffee deposits inside the machine (behind the drip tray), machine off and unplugged | About once a month | Source: 13.5 Cleaning the inside of the coffee machine, p. 15 |
| Wash the water tank with a little mild washing-up liquid | About once a month and at each filter change | Source: 13.6 Cleaning the water tank, p. 15 |
| Check the pre-ground coffee funnel for blockages | About once a month | Source: 13.8 Cleaning the pre-ground coffee funnel, p. 15 |
| Replace the water softener filter | Every 2 months, or after 3 weeks unused | Source: 16. Water softener filter, p. 18 |
| Descale | When DESCALING NEEDED appears | Source: 14. Descaling, p. 16 |
| Run 2–3 rinses and some hot water | Before use after 3–4 days unused | Source: 13.2 Cleaning the internal circuit, p. 14 |
Settings
| Setting | Options | Default | Notes | Source |
|---|---|---|---|---|
| Grinding adjustment dial | Positions 1 (finer) to 7 (coarser) | Set at the factory; should not need adjusting at first | Turn it only while the grinder is running, one click at a time, and judge after at least 2 coffees. | Source: 7.5 Adjusting the coffee mill, p. 11 |
| Water hardness | Levels 1 (soft) to 4 (very hard) | 4 | Sets how often descaling is requested. | Source: 15. Setting water hardness, p. 17 |
| Coffee temperature | LOW, MEDIUM, HIGH, MAXIMUM | Source: 6.9 Coffee temperature, p. 9 | ||
| Auto-off | 15 or 30 minutes, 1, 2 or 3 hours | Source: 6.7 Auto-off (standby), p. 9 | ||
| Energy saving | On or off | When on, drinks may take a few seconds longer to start. | Source: 6.8 Energy saving, p. 9 | |
| Default values (factory reset) | Reset | Resets all menu settings and programmed quantities in every profile; the language stays as set. Press DEFAULT VALUES and confirm. DRINK SETTINGS resets a single drink. | Source: 6.14 Default values, p. 10 | |
| Bluetooth PIN | PIN request on or off | PIN 0000 | Change the PIN in the De'Longhi Coffee Link App. | Source: 6.13 Bluetooth, p. 10 |
Parts and consumables
| Item | Replace or refill | Specification | Source |
|---|---|---|---|
| De'Longhi descaler | When DESCALING NEEDED appears | One 100 ml bottle per descaling, topped up with water to 1 litre. De'Longhi says to use only its own descaler. | Source: 14. Descaling, p. 16 |
| Water softener filter | About 2 months, or 3 weeks if the machine stands unused | Fits a housing inside the water tank. Supplied with some versions; otherwise available from De'Longhi Customer Services. | Source: 16. Water softener filter, pp. 17–18 |
Specifications
Bean-to-cup machine with a touch screen, adjustable grinder, pre-ground coffee funnel, automatic milk container with a CLEAN dial, and Bluetooth control through the De'Longhi Coffee Link App. Source: 2. Description, p. 7
Faults and reminders appear as text messages on the display, plus symbols on the homepage for descaling, milk container cleaning and filter replacement. There are no numbered error codes. Source: 18. Displayed messages, pp. 19–23
Descaling is requested by the message DESCALING NEEDED PRESS OK TO START (~45MIN); how often depends on the water hardness setting, which is level 4 from the factory. Source: 15. Setting water hardness, p. 17
The 19-digit serial number of the machine is shown in the Bluetooth item of the settings menu. Source: 6.13 Bluetooth, p. 10
| Electrical | 220–240 V, 50–60 Hz, max. 10 A, 1450 W | Source: 17. Technical data, p. 18 |
|---|---|---|
| Pump pressure | 1.9 MPa (19 bar) | Source: 17. Technical data, p. 18 |
| Water tank | 1.8 L | Source: 17. Technical data, p. 18 |
| Bean container | 300 g | Source: 17. Technical data, p. 18 |
| Size (W × H × D) | 240 × 440 × 360 mm | Source: 17. Technical data, p. 18 |
| Weight | 10 kg | Source: 17. Technical data, p. 18 |
Recalls
No exact-model match for ECAM370.95.T in the U.S. Consumer Product Safety Commission recall database, checked . Recalls can name model families, so also check current recalls for De'Longhi.
Service contact
De'Longhi Customer Services, delonghi.com/en/s/ECAM370.95.T. Numbers per country are on the Customer Service sheet supplied with the machine. Source: 1.2 Troubleshooting and repairs, p. 7
Sources
- Instructions for use, Dinamica Plus ECAM370.95.T (English). De'Longhi Appliances S.r.l. Document 5713238071, revision EN-5713238071 (PDF dated 2018-07-06), 2018-07-06, 25 pages, en. library.delonghigroup.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.
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