HP DeskJet 2700e series embedded web server cannot be opened
CauseThe network setup, the computer, the web browser or the printer IP address is at fault. Source: Embedded web server cannot be opened, p. 36
First checkMake sure you are not using a phone cord or a crossover cable to connect the printer to the network.
Causes and checks
The network setup, the computer, the web browser or the printer IP address is at fault. Source: Embedded web server cannot be opened, p. 36
- Make sure you are not using a phone cord or a crossover cable to connect the printer to the network.
- Make sure the network cable is securely connected to the printer.
- Make sure the network hub, switch or router is turned on and working correctly.
- Make sure the computer is connected to the same network as the printer.
- If the web browser uses proxy settings, try turning them off.
- Make sure JavaScript and cookies are enabled in the web browser.
- Press the Wireless button and the Information button at the same time to print the Network Configuration Report and check the printer IP address.
- If the printer IP address is similar to 169.254.XXX.XXX or 0.0.0.0, the printer is not connected to the network.
Service
If the checks above do not clear it, contact HP support, support.hp.com/. Chat with an HP support agent or the HP Virtual Agent online, or call an HP support agent. Free for in-warranty customers. Source: Contact HP, p. 95
Other DeskJet 2700e series problems
- Paper is not picked up from the input trayPaper is not loaded, the paper-width guide is not snug, or the paper is curled.
- Pages are skewingThe paper is not loaded against the right side of the input tray, or paper was loaded during printing.
- Multiple pages are being picked upThe paper-width guide is loose, the input tray is overloaded, or the sheets stick together.
- Cartridge problem message from the printer software or HP Smart2 causes in the manual. First: at least one cartridge has a problem.
- Printer enters single cartridge mode with two cartridges installedPlastic tape covers the cartridge contacts, so the printer cannot detect the cartridge.
- HP+ printer does not print2 causes in the manual. First: the printer is not connected to the Internet.
- Printer does not print from a Windows computerPrinter is off, out of paper, paused or offline, or the print queue is stuck.
- Printer does not print from a MacAn error message, a USB connection problem, a paused printer or an offline printer prevents printing.
- Print quality is poorThe cartridges, paper, print settings or cartridge alignment affect print quality.
- Printer does not connect to the wireless network4 causes in the manual. First: the printer, the router or the printer radio is off, or the signal is weak.
- Wi-Fi Direct connection does not workWi-Fi Direct is off, the device is not connected to the printer Wi-Fi Direct name, or the limit of devices is reached.
- The printer shuts down unexpectedlyThe power connection is loose or Auto-Off is enabled.
- Printer failureThe printer reports a failure.
Sources
- User Guide, HP DeskJet 2700e All-in-One series. HP Development Company, L.P. Document c07043348, revision ENWW (PDF created 2021-03-03), 124 pages, en. h10032.www1.hp.com (PDF). Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.