HP DeskJet 2700e series error E4
There is a paper jam.
CauseThere is a paper jam. Source: Control panel error codes, p. 92
First checkClear the paper jam from the input tray first.
Causes and checks
There is a paper jam. Source: Control panel error codes, p. 92
- Clear the paper jam from the input tray first. See Clear a paper jam from the input tray.
- Clear the paper jam from the output tray. See Clear a paper jam from the output tray.
- Clear the paper jam from the cartridge access area. See Clear a paper jam from the cartridge access area.
- Clear the paper jam from underneath the printer. See Clear a paper jam from underneath the printer.
- Press the Resume button to continue printing.
Service
If the checks above do not clear it, contact HP support, support.hp.com/. Chat with an HP support agent or the HP Virtual Agent online, or call an HP support agent. Free for in-warranty customers. Source: Contact HP, p. 95
Other DeskJet 2700e series codes
- E0: A cartridge has a problem.
- E1: The paper width of the print job is bigger than the width of the loaded paper.
- E2: The paper length of a multipage print job does not match the length of the loaded paper, and the first page printed with errors.
- E3: The carriage inside the printer has stalled.
- E5: The scanner is not working. The printer still prints.
- E6: The printer is in an error state.
- Close cartridge access door: The cartridge access door is open. Printing cannot begin until it is closed.
- One Ink Level icon blinking, Ink Alert light on: One cartridge is missing, installed improperly or still has plastic tape on it.
- Both Ink Level icons blinking, Ink Alert light blinking: Both cartridges are missing, installed improperly, still have plastic tape on them, or are incompatible or damaged.
- One Ink Level icon, Error icon and Resume light blinking: A counterfeit or previously used cartridge is installed, or the cartridge is very low on ink.
- Both Ink Level icons, Error icon and Resume light blinking: Counterfeit or previously used cartridges are installed, or both cartridges are very low on ink.
- Error icon, Paper Error icon and Resume light blinking: There is no paper in the input tray.
- Power button light blinking: The printer is processing a job.
- Power button light blinking fast: The cartridge access door is open, or the printer is in an error state that you resolve from the device you print from.
- Power button light dimmed: The printer is in Sleep mode. It enters Sleep mode after five minutes of inactivity.
- Wireless light steady blue: The printer is connected to a wireless network. The Signal Bars show the signal strength.
- Wireless light and wireless icons off: The wireless capability of the printer is off.
- Wireless light blinking blue, Signal Bars cycling: The printer is in Auto Wireless Connect (AWC) setup mode.
- Wireless light and Signal Bars blinking together: The printer is in Wi-Fi Protected Setup (WPS) progress mode.
- Wireless light blinks fast three times: The wireless capability of the printer is disabled.
- Wireless light blinking, Wireless Attention icon on, Signal Bars cycling: There is no wireless signal.
- Wireless Attention icon blinking with the Wireless light: The printer has a problem connecting to the wireless network.
- Wi-Fi Direct icon blinking with the white Information light: The Wi-Fi Protected Setup (WPS) push button mode is in progress.
- Information light blinking white, Wi-Fi Direct icon blinking fast: The printer waits for you to confirm a Wi-Fi Direct connection.
- Wi-Fi Direct icon blinks fast with the Error icon, then stays on: Wi-Fi Direct has reached the maximum of five connections.
- Wi-Fi Direct icon blinks fast with the Error icon, then turns off: Wi-Fi Direct is disabled by your network administrator.
- Wi-Fi Direct icon off: Wi-Fi Direct is turned off.
Sources
- User Guide, HP DeskJet 2700e All-in-One series. HP Development Company, L.P. Document c07043348, revision ENWW (PDF created 2021-03-03), 124 pages, en. h10032.www1.hp.com (PDF). Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.