HP DeskJet 2700e series error E3

The carriage inside the printer has stalled.

CauseThe carriage inside the printer has stalled. Source: Control panel error codes, p. 92

First checkOpen the cartridge access door.

Causes and checks

  1. The carriage inside the printer has stalled. Source: Control panel error codes, p. 92

    1. Open the cartridge access door.
    2. Make sure the carriage is not obstructed.
    3. Move the carriage to the right.
    4. Close the cartridge access door.
    5. Press the Resume button to continue printing.
    6. For more information, see the jams and paper-feed issues section of the guide. See Clear a paper jam from the cartridge access area.

Service

If the checks above do not clear it, contact HP support, support.hp.com/. Chat with an HP support agent or the HP Virtual Agent online, or call an HP support agent. Free for in-warranty customers. Source: Contact HP, p. 95

Other DeskJet 2700e series codes

Sources

  1. User Guide, HP DeskJet 2700e All-in-One series. HP Development Company, L.P. Document c07043348, revision ENWW (PDF created 2021-03-03), 124 pages, en. h10032.www1.hp.com (PDF). Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to
DeskJet 2700e series. Worldwide.
Source
User Guide, HP DeskJet 2700e All-in-One series, c07043348 revision ENWW (PDF created 2021-03-03)
Last verified
Handbook
HP DeskJet 2700e series all-in-one printer in Printers; all HP handbooks