HP DeskJet 2700e series error E1
The paper width of the print job is bigger than the width of the loaded paper.
CauseThe printer received a print job, started feeding paper and detected that the paper width for the job is bigger than the width of the loaded paper. Source: Control panel error codes, p. 91
First checkPress the Resume button or the Cancel button to cancel the print job and eject the paper.
Causes and checks
The printer received a print job, started feeding paper and detected that the paper width for the job is bigger than the width of the loaded paper. Source: Control panel error codes, p. 91
- Press the Resume button or the Cancel button to cancel the print job and eject the paper.
- To prevent a repeat, change the paper size setting for the print job to match the loaded paper.
- Alternatively, remove all paper from the input tray and load paper that matches the paper size setting for the print job.
- To change the default paper size the printer detects, follow the default paper size procedure. See Change the default paper size detected by the printer.
Service
If the checks above do not clear it, contact HP support, support.hp.com/. Chat with an HP support agent or the HP Virtual Agent online, or call an HP support agent. Free for in-warranty customers. Source: Contact HP, p. 95
Other DeskJet 2700e series codes
- E0: A cartridge has a problem.
- E2: The paper length of a multipage print job does not match the length of the loaded paper, and the first page printed with errors.
- E3: The carriage inside the printer has stalled.
- E4: There is a paper jam.
- E5: The scanner is not working. The printer still prints.
- E6: The printer is in an error state.
- Close cartridge access door: The cartridge access door is open. Printing cannot begin until it is closed.
- One Ink Level icon blinking, Ink Alert light on: One cartridge is missing, installed improperly or still has plastic tape on it.
- Both Ink Level icons blinking, Ink Alert light blinking: Both cartridges are missing, installed improperly, still have plastic tape on them, or are incompatible or damaged.
- One Ink Level icon, Error icon and Resume light blinking: A counterfeit or previously used cartridge is installed, or the cartridge is very low on ink.
- Both Ink Level icons, Error icon and Resume light blinking: Counterfeit or previously used cartridges are installed, or both cartridges are very low on ink.
- Error icon, Paper Error icon and Resume light blinking: There is no paper in the input tray.
- Power button light blinking: The printer is processing a job.
- Power button light blinking fast: The cartridge access door is open, or the printer is in an error state that you resolve from the device you print from.
- Power button light dimmed: The printer is in Sleep mode. It enters Sleep mode after five minutes of inactivity.
- Wireless light steady blue: The printer is connected to a wireless network. The Signal Bars show the signal strength.
- Wireless light and wireless icons off: The wireless capability of the printer is off.
- Wireless light blinking blue, Signal Bars cycling: The printer is in Auto Wireless Connect (AWC) setup mode.
- Wireless light and Signal Bars blinking together: The printer is in Wi-Fi Protected Setup (WPS) progress mode.
- Wireless light blinks fast three times: The wireless capability of the printer is disabled.
- Wireless light blinking, Wireless Attention icon on, Signal Bars cycling: There is no wireless signal.
- Wireless Attention icon blinking with the Wireless light: The printer has a problem connecting to the wireless network.
- Wi-Fi Direct icon blinking with the white Information light: The Wi-Fi Protected Setup (WPS) push button mode is in progress.
- Information light blinking white, Wi-Fi Direct icon blinking fast: The printer waits for you to confirm a Wi-Fi Direct connection.
- Wi-Fi Direct icon blinks fast with the Error icon, then stays on: Wi-Fi Direct has reached the maximum of five connections.
- Wi-Fi Direct icon blinks fast with the Error icon, then turns off: Wi-Fi Direct is disabled by your network administrator.
- Wi-Fi Direct icon off: Wi-Fi Direct is turned off.
Sources
- User Guide, HP DeskJet 2700e All-in-One series. HP Development Company, L.P. Document c07043348, revision ENWW (PDF created 2021-03-03), 124 pages, en. h10032.www1.hp.com (PDF). Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.