HP DeskJet 2700e series both Ink Level icons, Error icon and Resume light blinking
Both Ink Level icons without a segment, the Error icon and the Resume light blink, and the Ink Alert light is on. Counterfeit or previously used cartridges are installed, or both cartridges are very low on ink.
Cause 1 of 2The cartridges were newly installed and are counterfeit or previously used. Source: Control panel ink error status, p. 94
First checkRead the message in the HP printer software for more information.
Causes and checks
The cartridges were newly installed and are counterfeit or previously used. Source: Control panel ink error status, p. 94
- Read the message in the HP printer software for more information.
The cartridges were not newly installed and are very low on ink. Source: Control panel ink error status, p. 94
- Press the Resume button to continue printing.
- Replace the cartridges when the print quality is no longer acceptable. See Replace the cartridges.
All 2 causes checked. Contact HP support.
Service
If the checks above do not clear it, contact HP support, support.hp.com/. Chat with an HP support agent or the HP Virtual Agent online, or call an HP support agent. Free for in-warranty customers. Source: Contact HP, p. 95
Other DeskJet 2700e series indicators
- E0: A cartridge has a problem.
- E1: The paper width of the print job is bigger than the width of the loaded paper.
- E2: The paper length of a multipage print job does not match the length of the loaded paper, and the first page printed with errors.
- E3: The carriage inside the printer has stalled.
- E4: There is a paper jam.
- E5: The scanner is not working. The printer still prints.
- E6: The printer is in an error state.
- Close cartridge access door: The cartridge access door is open. Printing cannot begin until it is closed.
- One Ink Level icon blinking, Ink Alert light on: One cartridge is missing, installed improperly or still has plastic tape on it.
- Both Ink Level icons blinking, Ink Alert light blinking: Both cartridges are missing, installed improperly, still have plastic tape on them, or are incompatible or damaged.
- One Ink Level icon, Error icon and Resume light blinking: A counterfeit or previously used cartridge is installed, or the cartridge is very low on ink.
- Error icon, Paper Error icon and Resume light blinking: There is no paper in the input tray.
- Power button light blinking: The printer is processing a job.
- Power button light blinking fast: The cartridge access door is open, or the printer is in an error state that you resolve from the device you print from.
- Power button light dimmed: The printer is in Sleep mode. It enters Sleep mode after five minutes of inactivity.
- Wireless light steady blue: The printer is connected to a wireless network. The Signal Bars show the signal strength.
- Wireless light and wireless icons off: The wireless capability of the printer is off.
- Wireless light blinking blue, Signal Bars cycling: The printer is in Auto Wireless Connect (AWC) setup mode.
- Wireless light and Signal Bars blinking together: The printer is in Wi-Fi Protected Setup (WPS) progress mode.
- Wireless light blinks fast three times: The wireless capability of the printer is disabled.
- Wireless light blinking, Wireless Attention icon on, Signal Bars cycling: There is no wireless signal.
- Wireless Attention icon blinking with the Wireless light: The printer has a problem connecting to the wireless network.
- Wi-Fi Direct icon blinking with the white Information light: The Wi-Fi Protected Setup (WPS) push button mode is in progress.
- Information light blinking white, Wi-Fi Direct icon blinking fast: The printer waits for you to confirm a Wi-Fi Direct connection.
- Wi-Fi Direct icon blinks fast with the Error icon, then stays on: Wi-Fi Direct has reached the maximum of five connections.
- Wi-Fi Direct icon blinks fast with the Error icon, then turns off: Wi-Fi Direct is disabled by your network administrator.
- Wi-Fi Direct icon off: Wi-Fi Direct is turned off.
Sources
- User Guide, HP DeskJet 2700e All-in-One series. HP Development Company, L.P. Document c07043348, revision ENWW (PDF created 2021-03-03), 124 pages, en. h10032.www1.hp.com (PDF). Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.