HP DeskJet 2700e series both Ink Level icons blinking, Ink Alert light blinking
Both Ink Level icons without a segment, the Error icon and the Ink Alert light blink. Both cartridges are missing, installed improperly, still have plastic tape on them, or are incompatible or damaged.
Cause 1 of 3Both cartridges are missing. Source: Control panel ink error status, p. 93
First checkInstall the cartridges.
Causes and checks
Both cartridges are missing. Source: Control panel ink error status, p. 93
- Install the cartridges. See Replace the cartridges.
Both cartridges are installed improperly or still have plastic tape on them. Source: Control panel ink error status, p. 93
- Remove the cartridges.
- Make sure there is no plastic tape on them.
- Reinsert the cartridges securely.
Both cartridges are incompatible or damaged. Source: Control panel ink error status, p. 93
- Make sure you are using the correct HP cartridges for your printer.
- If the error persists, replace the cartridges. See Replace the cartridges.
All 3 causes checked. Contact HP support.
Service
If the checks above do not clear it, contact HP support, support.hp.com/. Chat with an HP support agent or the HP Virtual Agent online, or call an HP support agent. Free for in-warranty customers. Source: Contact HP, p. 95
Other DeskJet 2700e series indicators
- E0: A cartridge has a problem.
- E1: The paper width of the print job is bigger than the width of the loaded paper.
- E2: The paper length of a multipage print job does not match the length of the loaded paper, and the first page printed with errors.
- E3: The carriage inside the printer has stalled.
- E4: There is a paper jam.
- E5: The scanner is not working. The printer still prints.
- E6: The printer is in an error state.
- Close cartridge access door: The cartridge access door is open. Printing cannot begin until it is closed.
- One Ink Level icon blinking, Ink Alert light on: One cartridge is missing, installed improperly or still has plastic tape on it.
- One Ink Level icon, Error icon and Resume light blinking: A counterfeit or previously used cartridge is installed, or the cartridge is very low on ink.
- Both Ink Level icons, Error icon and Resume light blinking: Counterfeit or previously used cartridges are installed, or both cartridges are very low on ink.
- Error icon, Paper Error icon and Resume light blinking: There is no paper in the input tray.
- Power button light blinking: The printer is processing a job.
- Power button light blinking fast: The cartridge access door is open, or the printer is in an error state that you resolve from the device you print from.
- Power button light dimmed: The printer is in Sleep mode. It enters Sleep mode after five minutes of inactivity.
- Wireless light steady blue: The printer is connected to a wireless network. The Signal Bars show the signal strength.
- Wireless light and wireless icons off: The wireless capability of the printer is off.
- Wireless light blinking blue, Signal Bars cycling: The printer is in Auto Wireless Connect (AWC) setup mode.
- Wireless light and Signal Bars blinking together: The printer is in Wi-Fi Protected Setup (WPS) progress mode.
- Wireless light blinks fast three times: The wireless capability of the printer is disabled.
- Wireless light blinking, Wireless Attention icon on, Signal Bars cycling: There is no wireless signal.
- Wireless Attention icon blinking with the Wireless light: The printer has a problem connecting to the wireless network.
- Wi-Fi Direct icon blinking with the white Information light: The Wi-Fi Protected Setup (WPS) push button mode is in progress.
- Information light blinking white, Wi-Fi Direct icon blinking fast: The printer waits for you to confirm a Wi-Fi Direct connection.
- Wi-Fi Direct icon blinks fast with the Error icon, then stays on: Wi-Fi Direct has reached the maximum of five connections.
- Wi-Fi Direct icon blinks fast with the Error icon, then turns off: Wi-Fi Direct is disabled by your network administrator.
- Wi-Fi Direct icon off: Wi-Fi Direct is turned off.
Sources
- User Guide, HP DeskJet 2700e All-in-One series. HP Development Company, L.P. Document c07043348, revision ENWW (PDF created 2021-03-03), 124 pages, en. h10032.www1.hp.com (PDF). Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.