Lg washer not filling with water
Cause 1 of 5The inlet filters on the fill valves are clogged. Source: Troubleshooting: Operation, p. 52
First checkClean the water inlet filters.
Causes and checks
The inlet filters on the fill valves are clogged. Source: Troubleshooting: Operation, p. 52
- Clean the water inlet filters. See Clean the water inlet filters.
An inlet hose is kinked or clogged. Source: Troubleshooting: Operation, p. 53
- Check that the inlet hoses are not kinked or clogged.
A hot or cold faucet is not fully on. Source: Troubleshooting: Operation, p. 53
- Turn both the hot and cold faucets all the way on.
The door is open or something is caught under it. Source: Troubleshooting: Operation, p. 53
- Close the door and make sure nothing is caught under it.
The water level looks low. Source: Troubleshooting: Operation, p. 53
- Do nothing. The water will not normally cover the clothes, because the fill level is set for the wash motion.
All 5 causes checked. Contact LG Customer Information Center: 1-800-243-0000.
Service
If the checks above do not clear it, contact LG Customer Information Center: 1-800-243-0000, lg.com/us/support. United States (Canada: 1-888-542-2623). Source: Limited Warranty: To Obtain Warranty Service, pp. 57, 62
Other WM6700HBA problems
- Water does not drain or drains slowly3 causes in the manual. First: the drain hose is kinked, pinched or clogged.
- Washer will not turn on or will not operate5 causes in the manual. First: the control panel powered off after a period of inactivity.
- Water leaks from the washer4 causes in the manual. First: the hoses are not connected correctly.
- Detergent is not dispensed or dispenses incompletely3 causes in the manual. First: detergent or additives were put in the wrong ezDispense reservoir, or the drawer was not fully closed.
- Too many sudsThe ezDispense amount is too high, the detergent is not HE, or detergent was also put in the manual dispenser while ezDispense is on.
- Buttons beep and nothing happensControl Lock is on.
- Washer is noisy or vibrates5 causes in the manual. First: keys, coins or safety pins are in the drum or the pump.
Sources
- Owner's Manual, Washing Machine WM6700H*A / WM5700H*A. LG Electronics Inc. Document MFL70701247, revision Rev.06, 2026-01-23, 68 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 12 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.