Lg washer not draining
Cause 1 of 3The drain hose is kinked, pinched or clogged. Source: Troubleshooting: Operation, p. 53
First checkCheck that the drain hose has no clogs or kinks and is not pinched behind or under the washer.
Causes and checks
The drain hose is kinked, pinched or clogged. Source: Troubleshooting: Operation, p. 53
- Check that the drain hose has no clogs or kinks and is not pinched behind or under the washer.
The end of the drain hose is more than 96 inches (2.4 m) above the bottom of the washer. Source: Troubleshooting: Operation, p. 53
- Lower the end of the drain hose below 96 inches (2.4 m); 66 inches (168 cm) or less is best.
The drain pump filter is clogged. Source: Maintenance: Cleaning the Drain Pump Filter, p. 44
- Clean the drain pump filter. See Clean the drain pump filter.
All 3 causes checked. Contact LG Customer Information Center: 1-800-243-0000.
Service
If the checks above do not clear it, contact LG Customer Information Center: 1-800-243-0000, lg.com/us/support. United States (Canada: 1-888-542-2623). Source: Limited Warranty: To Obtain Warranty Service, pp. 57, 62
Other WM6700HBA problems
- Washer is not filling properly5 causes in the manual. First: the inlet filters on the fill valves are clogged.
- Washer will not turn on or will not operate5 causes in the manual. First: the control panel powered off after a period of inactivity.
- Water leaks from the washer4 causes in the manual. First: the hoses are not connected correctly.
- Detergent is not dispensed or dispenses incompletely3 causes in the manual. First: detergent or additives were put in the wrong ezDispense reservoir, or the drawer was not fully closed.
- Too many sudsThe ezDispense amount is too high, the detergent is not HE, or detergent was also put in the manual dispenser while ezDispense is on.
- Buttons beep and nothing happensControl Lock is on.
- Washer is noisy or vibrates5 causes in the manual. First: keys, coins or safety pins are in the drum or the pump.
Sources
- Owner's Manual, Washing Machine WM6700H*A / WM5700H*A. LG Electronics Inc. Document MFL70701247, revision Rev.06, 2026-01-23, 68 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 12 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.