LG WM6700HBA washer is noisy or vibrates
Cause 1 of 5Keys, coins or safety pins are in the drum or the pump. Source: Troubleshooting: Noises, p. 50
First checkStop the washer and check the drum and the drain filter for foreign objects.
Causes and checks
Keys, coins or safety pins are in the drum or the pump. Source: Troubleshooting: Noises, p. 50
- Stop the washer and check the drum and the drain filter for foreign objects.
LG Customer Information Center If the noise continues after restarting, contact LG service. Contact: 1-800-243-0000 or lg.com/us/support.The load is unbalanced (thumping). Source: Troubleshooting: Noises, p. 50
- Pause the cycle and redistribute the load after the door unlocks.
The packaging materials were not removed. Source: Troubleshooting: Noises, p. 50
- Remove the packaging as described under Unpacking and Removing Shipping Material in the Installation section.
A leveling foot is off the floor, or the floor flexes. Source: Troubleshooting: Noises, p. 50
- Level the washer. See Level the washer.
Water banging in the pipes as the fill valves close (water hammer). Source: Troubleshooting: Noises, p. 50
- Install water hammer arrestors between the fill hose and the washer.
Licensed plumber If household water pressure is very high, adjust the supply regulator or contact a plumber.
All 5 causes checked. Contact LG Customer Information Center: 1-800-243-0000.
Service
If the checks above do not clear it, contact LG Customer Information Center: 1-800-243-0000, lg.com/us/support. United States (Canada: 1-888-542-2623). Source: Limited Warranty: To Obtain Warranty Service, pp. 57, 62
Other WM6700HBA problems
- Water does not drain or drains slowly3 causes in the manual. First: the drain hose is kinked, pinched or clogged.
- Washer is not filling properly5 causes in the manual. First: the inlet filters on the fill valves are clogged.
- Washer will not turn on or will not operate5 causes in the manual. First: the control panel powered off after a period of inactivity.
- Water leaks from the washer4 causes in the manual. First: the hoses are not connected correctly.
- Detergent is not dispensed or dispenses incompletely3 causes in the manual. First: detergent or additives were put in the wrong ezDispense reservoir, or the drawer was not fully closed.
- Too many sudsThe ezDispense amount is too high, the detergent is not HE, or detergent was also put in the manual dispenser while ezDispense is on.
- Buttons beep and nothing happensControl Lock is on.
Sources
- Owner's Manual, Washing Machine WM6700H*A / WM5700H*A. LG Electronics Inc. Document MFL70701247, revision Rev.06, 2026-01-23, 68 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 12 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.