LG WM6700HBA water leaks from the washer
Cause 1 of 4The hoses are not connected correctly. Source: Troubleshooting: Operation, p. 51
First checkCheck the hoses and connectors for leaks, cracks and splits, and tighten the connections.
Causes and checks
The hoses are not connected correctly. Source: Troubleshooting: Operation, p. 51
- Check the hoses and connectors for leaks, cracks and splits, and tighten the connections.
The house drain pipe is clogged. Source: Troubleshooting: Operation, p. 51
- Watch the drain pipe during draining. If water backs up out of it, check the drain hose installation and the drain for restrictions.
Licensed plumber Have a plumber repair the drain pipe.The drain hose has come out of the drain connector or is not inserted far enough. Source: Troubleshooting: Operation, p. 51
- Tie the drain hose to the inlet hose or standpipe.
- Insert the hose as far as its flange in a smaller drain pipe, or 1 to 2 inches past the flange in a larger one.
Oversudsing from too much detergent or detergent that is not HE. Source: Troubleshooting: Operation, p. 51
- Use only HE detergent, at 1/4 to 1/2 of the maximum amount the detergent maker recommends, and less for small or lightly soiled loads or very soft water.
All 4 causes checked. Contact LG Customer Information Center: 1-800-243-0000.
Service
If the checks above do not clear it, contact LG Customer Information Center: 1-800-243-0000, lg.com/us/support. United States (Canada: 1-888-542-2623). Source: Limited Warranty: To Obtain Warranty Service, pp. 57, 62
Other WM6700HBA problems
- Water does not drain or drains slowly3 causes in the manual. First: the drain hose is kinked, pinched or clogged.
- Washer is not filling properly5 causes in the manual. First: the inlet filters on the fill valves are clogged.
- Washer will not turn on or will not operate5 causes in the manual. First: the control panel powered off after a period of inactivity.
- Detergent is not dispensed or dispenses incompletely3 causes in the manual. First: detergent or additives were put in the wrong ezDispense reservoir, or the drawer was not fully closed.
- Too many sudsThe ezDispense amount is too high, the detergent is not HE, or detergent was also put in the manual dispenser while ezDispense is on.
- Buttons beep and nothing happensControl Lock is on.
- Washer is noisy or vibrates5 causes in the manual. First: keys, coins or safety pins are in the drum or the pump.
Sources
- Owner's Manual, Washing Machine WM6700H*A / WM5700H*A. LG Electronics Inc. Document MFL70701247, revision Rev.06, 2026-01-23, 68 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 12 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.