eufy RoboVac G30 robot vacuum
- Category
- Robot vacuums
- Model number
- G30, T2250, G30 Edge, T2251, G30 Verge, T2252, G30 Hybrid, T2253
- Region
- Worldwide
- Manual
- 51005003796 revision V02
- Verified
- Solid blue (Start/Pause)
- Solid orange (Start/Pause)
- Flashing red (Start/Pause)
- Wi-Fi light slowly flashing blue
- Wi-Fi light rapidly flashing blue
- Wi-Fi light solid blue
- Return to Charging Base button blue
- Spot Cleaning button blue
- Three solid blue LEDs
- Error 1
- Error 2
- Error 4
- Error 5
- Error 6
- Error 7
- Error 8
- Error 9
- Error 10
- Error 21
- Error S1
- Error S2
- Error S3
- Error S4
- Error S5
- Error S8
- RoboVac will not start a scheduled cleaning
- RoboVac cannot be activated
- RoboVac suddenly produces a loud noise
- RoboVac suddenly stops working
- Suction power is weak
- The rolling brush does not rotate
- RoboVac cannot return to the Charging Base
- RoboVac cannot be charged
- RoboVac moves or travels in an abnormal path
- Cleaning time is shorter than 100 minutes
- RoboVac cannot connect to a Wi-Fi network
- Water does not come out during mopping
- Too much water comes out during mopping
- How to restart RoboVac
- How to reset the Wi-Fi connection and restore factory settings
- How to charge RoboVac
Nothing on this page matches. Search all models
Error codes
| Code | Meaning | Checks |
|---|---|---|
| Solid blue (Start/Pause) | RoboVac is on standby, cleaning, paused, returning to the Charging Base or fully charged. | Checks |
| Solid orange (Start/Pause) | RoboVac is on standby or working with a low battery. | Checks |
| Flashing red (Start/Pause) | RoboVac has an error and speaks a voice prompt such as Error 5 or Error S1. | Checks |
| Wi-Fi light slowly flashing blue | RoboVac is waiting for a connection. | Checks |
| Wi-Fi light rapidly flashing blue | RoboVac is connecting with your wireless router. | Checks |
| Wi-Fi light solid blue | RoboVac is connected to your wireless router. | Checks |
| Return to Charging Base button blue | Flashing slowly: RoboVac is returning to the Charging Base. Steady: standby or paused. | Checks |
| Spot Cleaning button blue | Flashing slowly: Spot mode. Steady: standby or paused. | Checks |
| Three solid blue LEDs | The Find My Robot function in the eufy Clean app is active. | Checks |
| Error 1 | The front bumper is stuck. | Checks |
| Error 2 | A wheel is stuck or trapped. | Checks |
| Error 4 | The rolling brush is stuck. | Checks |
| Error 5 | RoboVac is trapped. | Checks |
| Error 6 | RoboVac may be suspended in the air. | Checks |
| Error 7 | The wheels may be suspended in the air. | Checks |
| Error 8 | The battery is low and the system shuts down. | Checks |
| Error 9 | RoboVac is too close to a strong magnetic field or a magnetic boundary strip. This prompt applies to G30 Edge, G30 Verge and G30 Hybrid. | Checks |
| Error 10 | The path tracking sensor is blocked by dust. | Checks |
| Error 21 | Obstacles block the Charging Base. | Checks |
| Error S1 | Battery error. | 3 causes |
| Error S2 | Wheel module error. | Checks |
| Error S3 | Side brush error. | Checks |
| Error S4 | Suction fan error. | Checks |
| Error S5 | Rolling brush error. | Checks |
| Error S8 | Path tracking sensor error. | Checks |
Solid blue (Start/Pause)
Start/Pause button solid blue. RoboVac is on standby, cleaning, paused, returning to the Charging Base or fully charged.
Solid orange (Start/Pause)
Start/Pause button solid orange. RoboVac is on standby or working with a low battery.
Flashing red (Start/Pause)
Start/Pause button flashing red with a voice prompt. RoboVac has an error and speaks a voice prompt such as Error 5 or Error S1.
- Find the spoken error in the voice prompt list on this page and follow its solution.
Source Source: Using Your RoboVac: Buttons & Indicators, p. 9
Wi-Fi light slowly flashing blue
Wi-Fi status light slowly flashing blue. RoboVac is waiting for a connection.
Wi-Fi light rapidly flashing blue
Wi-Fi status light rapidly flashing blue. RoboVac is connecting with your wireless router.
Wi-Fi light solid blue
Wi-Fi status light solid blue. RoboVac is connected to your wireless router.
Return to Charging Base button blue
Return to Charging Base button flashing slowly or steady blue. Flashing slowly: RoboVac is returning to the Charging Base. Steady: standby or paused.
Spot Cleaning button blue
Spot Cleaning button flashing slowly or steady blue. Flashing slowly: Spot mode. Steady: standby or paused.
Three solid blue LEDs
All three LED indicators solid blue with a voice prompt. The Find My Robot function in the eufy Clean app is active.
Error 1
Voice prompt: Error 1: Front bumper stuck. The front bumper is stuck.
- Tap the bumper repeatedly to remove dust.
- If it is still stuck, move RoboVac to a new position and try again.
Error 2
Voice prompt: Error 2: Wheel stuck. Check the wheel and move it to a new position. A wheel is stuck or trapped.
- Clear obstacles from the surrounding area and check the wheel for trapped dust.
- Move RoboVac to a new position and try again.
Error 4
Voice prompt: Error 4: Rolling brush stuck. Remove and clean the rolling brush. The rolling brush is stuck.
- Remove the rolling brush, roller joint, roller brush cover and suction inlet and clean them.
- Put the parts back into RoboVac and try again.
Error 5
Voice prompt: Error 5: Device trapped. Clear the surrounding area. RoboVac is trapped.
- Clear any obstacles from the surrounding area and try again.
Error 6
Voice prompt: Error 6: Device trapped. Place device near the position where the problem occurred. RoboVac may be suspended in the air.
- Move RoboVac to a new position close to the original position and try again.
- If RoboVac still cannot start, clean the edge sensor and try again.
Error 7
Voice prompt: Error 7: Wheel suspended. Please move the device to a new position. The wheels may be suspended in the air.
- Move RoboVac to a flat surface, in a new position close to the original position, and try again.
Error 8
Voice prompt: Error 8: Low battery, shutting down device. Please charge your device. The battery is low and the system shuts down.
- Charge RoboVac and try again. See Charge RoboVac.
Error 9
Voice prompt: Error 9: Magnetic Boundary Strip detected. Move device to a different area. RoboVac is too close to a strong magnetic field or a magnetic boundary strip. This prompt applies to G30 Edge, G30 Verge and G30 Hybrid.
- Move RoboVac to a different area and try again.
Error 10
Voice prompt: Error 10: Path Tracking Sensor needs cleaning. The path tracking sensor is blocked by dust.
- Clean the path tracking sensor without touching it with your hands and without sharp-pointed objects.
Error 21
Voice prompt: Error 21: Charging Base blocked by surrounding obstacles. Obstacles block the Charging Base.
- Clear any obstacles from around the Charging Base and try again.
Error S2
Voice prompt: Error S2: Wheel Module Error. Refer to Owner's Manual or App for help. Wheel module error.
- Check whether the wheels are stuck or dust is trapped inside before restarting RoboVac.
Error S3
Voice prompt: Error S3: Side Brush Error. Refer to Owner's Manual or App for help. Side brush error.
- Check whether the side brush is stuck in an unknown object before restarting RoboVac.
Error S4
Voice prompt: Error S4: Suction Fan Error. Refer to Owner's Manual or App for help. Suction fan error.
- Check whether the fan blades are stuck in an unknown object before restarting RoboVac.
- Clean the dust collector and filter before restarting RoboVac.
Error S5
Voice prompt: Error S5: Rolling Brush Error. Refer to Owner's Manual or App for help. Rolling brush error.
- Remove and clean the roller brush, roller brush connection, roller brush cover and suction inlet before restarting RoboVac.
Error S8
Voice prompt: Error S8: Path Tracking Sensor Error. Refer to Owner's Manual or App for help. Path tracking sensor error.
- Check the path tracking sensor for unknown objects and clean it before restarting RoboVac.
Problems
- RoboVac will not start a scheduled cleaning3 causes in the manual. First: the main power switch is off, the scheduled time is wrong, or the power is too low to start.
- RoboVac cannot be activated2 causes in the manual. First: the main power switch is not ON, or the battery is not fully charged.
- RoboVac suddenly produces a loud noise3 causes in the manual. First: the suction power level is high.
- RoboVac suddenly stops working3 causes in the manual. First: roboVac is trapped on an obstacle or the battery level is too low.
- Suction power is weak3 causes in the manual. First: the suction inlet is blocked, or the dust collector is full.
- The rolling brush does not rotate2 causes in the manual. First: hair is wrapped around the rolling brush or entangled in the two ends of the brush.
- RoboVac cannot return to the Charging Base3 causes in the manual. First: objects stand close to the Charging Base.
- RoboVac cannot be charged3 causes in the manual. First: the Charging Base indicator does not light up while RoboVac is off the base.
- RoboVac moves or travels in an abnormal path3 causes in the manual. First: the sensors are dirty.
- Cleaning time is shorter than 100 minutes2 causes in the manual. First: roboVac was not fully charged before cleaning; a solid blue LED means fully charged.
- RoboVac cannot connect to a Wi-Fi network3 causes in the manual. First: the Wi-Fi password was entered incorrectly.
- Water does not come out during mopping2 causes in the manual. First: the water tank is empty.
- Too much water comes out during moppingThe water tank is not installed properly, the filter elements are out of place or the dust collector is damaged.
Too much water comes out during mopping
The water tank is not installed properly, the filter elements are out of place or the dust collector is damaged. Source: Troubleshooting, p. 22
- Install the water tank properly.
- Check that the filter elements are in place.
- Check the dust collector for damage.
How-to
- How to restart RoboVacWhen RoboVac suddenly stops working or cannot be activated and the other checks did not help.
- How to reset the Wi-Fi connection and restore factory settingsTo set up the Wi-Fi connection again in the eufy Clean app. The reset also restores the factory default settings.
- How to charge RoboVacBefore first use, after Error 8, or when RoboVac does not dock by itself.
Maintenance
| Task | When | Source |
|---|---|---|
| Empty the dust collector | After each use | Source: Cleaning and Maintenance: recommended frequency, p. 17 |
| Clean the filter with water only; no brush, hot water or detergent | Once a week; twice a week with a pet | Source: Cleaning and Maintenance: recommended frequency, p. 17 |
| Clean the side brush | Once every month | Source: Cleaning and Maintenance: recommended frequency, p. 17 |
| Clean the rolling brush | Once every week | Source: Cleaning and Maintenance: recommended frequency, p. 17 |
| Clean the brush guard | Once every month | Source: Cleaning and Maintenance: recommended frequency, p. 17 |
| Clean the sensors; do not touch the path tracking sensor with your hands or clean it with sharp-pointed objects | Once every month | Source: Cleaning and Maintenance: recommended frequency, p. 17 |
| Clean the charging pins | Once every month | Source: Cleaning and Maintenance: recommended frequency, p. 17 |
| Clean the swivel wheel without water | Once every month | Source: Cleaning and Maintenance: recommended frequency, p. 17 |
| Wash the washable mopping cloth (G30 Hybrid) | After each use | Source: Cleaning and Maintenance: recommended frequency, p. 17 |
| Empty and clean the water tank (G30 Hybrid) | After each use | Source: Cleaning and Maintenance: recommended frequency, p. 17 |
| Recharge during long storage with the main power switch off | At least once every 6 months | Source: Using Your RoboVac: Charge Your RoboVac, p. 11 |
Settings
| Setting | Options | Default | Notes | Source |
|---|---|---|---|---|
| Suction power level | Standard, Turbo, Max, BoostIQ | Standard | Set in the eufy Clean app. RoboVac cleans at the level last selected. BoostIQ raises suction automatically while cleaning at the standard level when stronger power is needed, which shortens cleaning time and adds noise. | Source: Using Your RoboVac: Select a Suction Power Level; Select BoostIQ feature, p. 14 |
| Wi-Fi band | 2.4GHz, 802.11b/g/n; 5GHz is not supported | Source: Troubleshooting: RoboVac cannot connect to a Wi-Fi network, p. 21 |
Parts and consumables
| Item | Replace or refill | Specification | Source |
|---|---|---|---|
| Filter | Every 6 months or after every 50 rounds of cleaning | Unibody filter in the dust collector. | Source: Cleaning and Maintenance: recommended frequency, p. 17 |
| Side brush | Every 3-6 months, or when visibly worn | Side brush, replaceable by the owner. | Source: Cleaning and Maintenance: recommended frequency, p. 17 |
| Rolling brush | Every 6-12 months | Rolling brush under the brush guard. | Source: Cleaning and Maintenance: recommended frequency, p. 17 |
| Brush guard | Every 3-6 months, or when the silicone rubber strip is visibly worn | Brush guard with a silicone rubber strip. | Source: Cleaning and Maintenance: recommended frequency, p. 17 |
| Cleaning solution (mopping) | – | Use only the cleaning solution designated by eufy. | Source: Using Your RoboVac: Use Mopping System, p. 15 |
| Power adapter | – | Detachable adapter supplied with RoboVac. US and Canada GSCU0600S019V12E, UK GSCB0600S019V12E, EU GSCV0600S019V12E, Australia GSCS0600S019V12E. | Source: Important Safety Instructions, p. 1 |
Specifications
Owner's manual 51005003796 V02 covers G30 (T2250), G30 Edge (T2251), G30 Verge (T2252) and G30 Hybrid (T2253). Source: Cover, p. 1
A flashing red Start/Pause button comes with a spoken error: Error 1, 2, 4 to 10 or 21, or Error S1 to S5 and S8. Source: Troubleshooting: Voice Alert, p. 22
Only the G30 Hybrid (T2253) has the water tank, washable mopping cloth and mopping system. Source: About Your RoboVac: What's in the Box, p. 6
RoboVac connects to 2.4GHz Wi-Fi only; the 5GHz band is not supported. Source: Troubleshooting: RoboVac cannot connect to a Wi-Fi network, p. 21
| Input | 19 V, 0.6 A | Source: Specifications, p. 24 |
|---|---|---|
| Battery | Li-ion, 2600 mAh, 14.4 V | Source: Specifications, p. 24 |
| Power consumption | 40 W | Source: Specifications, p. 24 |
| Dust collector capacity | 600 ml for G30, G30 Edge and G30 Verge; 450 ml for G30 Hybrid | Source: Specifications, p. 24 |
| Water tank | 130 ml, G30 Hybrid only | Source: Specifications, p. 24 |
| Cleaning time | Max. 100 mins | Source: Specifications, p. 24 |
| Charging time | 300 - 360 min | Source: Specifications, p. 24 |
| Rugs | Rugs thicker than 1.02in/26mm, and very dark-colored high-pile rugs, may cause malfunction | Source: Using Your RoboVac: Important Tips Before Use, p. 9 |
| Obstacle height | Climbs objects less than 0.63in/16mm | Source: Using Your RoboVac: Important Tips Before Use, p. 10 |
Recalls
No exact-model match for G30, G30 Edge, G30 Verge, G30 Hybrid in the U.S. Consumer Product Safety Commission recall database, checked . Recalls can name model families, so also check current recalls for eufy.
Service contact
eufy Customer Service: +1 (800) 994 3056 (US/CA); +44 (0) 1604 936200 (UK); +49 (0) 69 9579 7960 (DE), eufy.com. US/CA, UK and Germany; support@eufy.com for all regions. Source: Customer Service, p. 25
Sources
- Owner's Manual, RoboVac G30 T2250/T2251/T2252/T2253. Anker Innovations Limited. Document 51005003796, revision V02, 25 pages, en. service.eufy.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
- What if My RoboVac Stops with Error S1? (for L70/G Series). Anker Innovations Limited. Document Support article, revision Undated web article, 1 pages, en. service.eufy.com. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.
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