eufy G30 (T2250) suction power is weak

Cause 1 of 3The suction inlet is blocked, or the dust collector is full. Source: Troubleshooting, p. 20

First checkCheck the suction inlet for obstructions.

Causes and checks

The suction inlet is blocked, or the dust collector is full. Source: Troubleshooting, p. 20
1. Check the suction inlet for obstructions.
2. Empty the dust collector.
The filter is dirty or wet. Source: Troubleshooting, p. 20
1. Clean the filter with water.
2. Air-dry the filter completely before use if it is wet from water or another liquid on the floor.
The suction level is not the maximum. Source: Troubleshooting, p. 20
1. Select the max suction power level in the eufy Clean app.

Service

If the checks above do not clear it, contact eufy Customer Service: +1 (800) 994 3056 (US/CA); +44 (0) 1604 936200 (UK); +49 (0) 69 9579 7960 (DE), eufy.com. US/CA, UK and Germany; support@eufy.com for all regions. Source: Customer Service, p. 25

Other G30 (T2250) problems

RoboVac will not start a scheduled cleaning3 causes in the manual. First: the main power switch is off, the scheduled time is wrong, or the power is too low to start.
RoboVac cannot be activated2 causes in the manual. First: the main power switch is not ON, or the battery is not fully charged.
RoboVac suddenly produces a loud noise3 causes in the manual. First: the suction power level is high.
RoboVac suddenly stops working3 causes in the manual. First: roboVac is trapped on an obstacle or the battery level is too low.
The rolling brush does not rotate2 causes in the manual. First: hair is wrapped around the rolling brush or entangled in the two ends of the brush.
RoboVac cannot return to the Charging Base3 causes in the manual. First: objects stand close to the Charging Base.
RoboVac cannot be charged3 causes in the manual. First: the Charging Base indicator does not light up while RoboVac is off the base.
RoboVac moves or travels in an abnormal path3 causes in the manual. First: the sensors are dirty.
Cleaning time is shorter than 100 minutes2 causes in the manual. First: roboVac was not fully charged before cleaning; a solid blue LED means fully charged.
RoboVac cannot connect to a Wi-Fi network3 causes in the manual. First: the Wi-Fi password was entered incorrectly.
Water does not come out during mopping2 causes in the manual. First: the water tank is empty.
Too much water comes out during moppingThe water tank is not installed properly, the filter elements are out of place or the dust collector is damaged.

Sources

Owner's Manual, RoboVac G30 T2250/T2251/T2252/T2253. Anker Innovations Limited. Document 51005003796, revision V02, 25 pages, en. service.eufy.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
What if My RoboVac Stops with Error S1? (for L70/G Series). Anker Innovations Limited. Document Support article, revision Undated web article, 1 pages, en. service.eufy.com. Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to: G30 (variant T2250), G30 Edge (variant T2251), G30 Verge (variant T2252), G30 Hybrid (variant T2253). Worldwide.
Source: Owner's Manual, RoboVac G30 T2250/T2251/T2252/T2253, 51005003796 revision V02; What if My RoboVac Stops with Error S1? (for L70/G Series), Support article revision Undated web article
Last verified: 13 November 2026
Handbook: eufy RoboVac G30 robot vacuum in Robot vacuums; all eufy handbooks