Eufy robovac g30 battery error s1
Battery error.
Cause 1 of 3Battery error. The manual's check is to open the battery compartment, confirm the battery is connected and restart. Source: Troubleshooting: Voice Alert, p. 23
Causes and checks
Battery error. The manual's check is to open the battery compartment, confirm the battery is connected and restart. Source: Troubleshooting: Voice Alert, p. 23
eufy Customer Service Ask eufy Customer Service to check the battery connection; the check means opening the battery compartment, and the manual says the electronics and battery have no user-serviceable parts. Contact: +1 (800) 994 3056 (US/CA); +44 (0) 1604 936200 (UK); +49 (0) 69 9579 7960 (DE) or eufy.com.The battery temperature is too high or too low. Source: Troubleshooting: Voice Alert, p. 23
- Wait until the battery returns to between 0°C and 40°C (32°F to 104°F) before using RoboVac.
eufy's support article for G series robots attributes S1 to a battery that is not functioning properly. Source: What if My RoboVac Stops with Error S1? (for L70/G Series), pp. web article
- Power off RoboVac.
- Unplug the adapter at both ends, reconnect it to the Charging Base, plug the other end into a different wall outlet and confirm the Charging Base power indicator lights.
- Clean the pins on the Charging Base and on the bottom of RoboVac with a dry, clean cloth.
- Place RoboVac in front of the Charging Base, within 6 feet, and press the home button so it docks by itself.
- Power on RoboVac and start cleaning to confirm it navigates and finishes a cycle.
eufy Customer Service If S1 returns, order a replacement battery from eufy; eufy sells one for G10, G20, G30, G40 and G+ models. Contact: +1 (800) 994 3056 (US/CA); +44 (0) 1604 936200 (UK); +49 (0) 69 9579 7960 (DE) or eufy.com.
All 3 causes checked. Contact eufy Customer Service: +1 (800) 994 3056 (US/CA); +44 (0) 1604 936200 (UK); +49 (0) 69 9579 7960 (DE).
Service
If the checks above do not clear it, contact eufy Customer Service: +1 (800) 994 3056 (US/CA); +44 (0) 1604 936200 (UK); +49 (0) 69 9579 7960 (DE), eufy.com. US/CA, UK and Germany; support@eufy.com for all regions. Source: Customer Service, p. 25
Other G30 (T2250) codes
- Solid blue (Start/Pause): RoboVac is on standby, cleaning, paused, returning to the Charging Base or fully charged.
- Solid orange (Start/Pause): RoboVac is on standby or working with a low battery.
- Flashing red (Start/Pause): RoboVac has an error and speaks a voice prompt such as Error 5 or Error S1.
- Wi-Fi light slowly flashing blue: RoboVac is waiting for a connection.
- Wi-Fi light rapidly flashing blue: RoboVac is connecting with your wireless router.
- Wi-Fi light solid blue: RoboVac is connected to your wireless router.
- Return to Charging Base button blue: Flashing slowly: RoboVac is returning to the Charging Base. Steady: standby or paused.
- Spot Cleaning button blue: Flashing slowly: Spot mode. Steady: standby or paused.
- Three solid blue LEDs: The Find My Robot function in the eufy Clean app is active.
- Error 1: The front bumper is stuck.
- Error 2: A wheel is stuck or trapped.
- Error 4: The rolling brush is stuck.
- Error 5: RoboVac is trapped.
- Error 6: RoboVac may be suspended in the air.
- Error 7: The wheels may be suspended in the air.
- Error 8: The battery is low and the system shuts down.
- Error 9: RoboVac is too close to a strong magnetic field or a magnetic boundary strip. This prompt applies to G30 Edge, G30 Verge and G30 Hybrid.
- Error 10: The path tracking sensor is blocked by dust.
- Error 21: Obstacles block the Charging Base.
- Error S2: Wheel module error.
- Error S3: Side brush error.
- Error S4: Suction fan error.
- Error S5: Rolling brush error.
- Error S8: Path tracking sensor error.
Sources
- Owner's Manual, RoboVac G30 T2250/T2251/T2252/T2253. Anker Innovations Limited. Document 51005003796, revision V02, 25 pages, en. service.eufy.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
- What if My RoboVac Stops with Error S1? (for L70/G Series). Anker Innovations Limited. Document Support article, revision Undated web article, 1 pages, en. service.eufy.com. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.