Canon PIXMA TS3522 wireless all-in-one printer

Category: Printers
Model number: TS3522, TS3520, TS3530, TS3550i, TS3551i
Region: United States and Canada
Manual: TS3500ser_OnlineManual_Mac_EN_V02 revision V02
Verified: 13 November 2026

Error codes

Code	Meaning	Checks
E02	The printer is out of paper, or the first side of a manual duplex print job is complete.	Checks
E03	The cover was opened during printing, or paper is jammed when feeding from the rear tray.	Checks
E04	A FINE cartridge is not installed.	Checks
E05	An ink cartridge cannot be recognized.	Checks
E08	The ink absorber is almost full.	Checks
E09	Shipping tape or protective material may still be attached to the FINE cartridge holder.	Checks
E11	Printing cannot be performed with the current print settings.	Checks
E13	The ink may have run out.	Checks
E15	The FINE cartridge cannot be recognized.	Checks
E16	The ink has run out.	Checks
E21	The ink cartridge cannot be recognized.	Checks
E24	The printer cannot communicate normally and cannot recognize the status of the ink cartridge.	Checks
E57	Scanning the print head alignment sheet failed.	Checks
E59	The paper size setting at the printer driver does not match the paper size registered in the printer.	Checks
Support code 5011	A printer error has occurred.	Checks
Support code 5012	A printer error has occurred.	Checks
Support code 5100	A printer error has occurred.	1 causes
Support code 5200	A printer error has occurred.	Checks
Support code 5B00	A printer error has occurred.	Checks
Support code 6000	A printer error has occurred.	Checks
Color Ink or Black Ink lamp lit	The ink is running low.	Checks
Ink lamp and Alarm lamp flashing	An error has occurred.	Checks

E02

E02 on the LCD. The printer is out of paper, or the first side of a manual duplex print job is complete.

The printer is out of paper, or paper is not loaded in the rear tray properly (support code 1000). Source: Errors and Messages: When Error Occurred; Support Code 1000, pp. 256, 272

Load paper in the rear tray and align the paper guides of the rear tray with both edges of the paper.
Press the printer's OK button to cancel the error. To cancel printing, press the Stop button.

The first side of a manual duplex print job is complete (support codes 3442 to 3445). Source: Errors and Messages: When Error Occurred, p. 256

Prepare to print the other side following the instructions on the computer screen.

E03

E03 on the LCD. The cover was opened during printing, or paper is jammed when feeding from the rear tray.

The cover was opened during printing (support code 1203). Source: Errors and Messages: When Error Occurred; Support Code 1203, pp. 256, 275

If paper remains inside the printer, slowly pull it out with both hands and close the cover.
Press the printer's OK button to resolve the error. The printer ejects one blank sheet and resumes printing from the next paper; the page that was printing is not reprinted.

Paper is jammed when feeding paper from the rear tray (support code 1300). Source: Errors and Messages: When Error Occurred; Support Code 1300, pp. 256, 267

Remove the jammed paper. See Clear a paper jam at the output slot or rear tray.

E04

E04 on the LCD. A FINE cartridge is not installed.

Install the appropriate FINE cartridges properly. See Replace a FINE cartridge.
If cartridges are already installed, store the output tray extension and the paper output tray, open the cover, remove the cartridges, make sure they are compatible with this printer, then install them again and push the ink cartridge lock lever up until it clicks. Close the cover.

Source Source: Errors and Messages: When Error Occurred; Support Code 168A, pp. 256, 284

E05

E05 on the LCD. An ink cartridge cannot be recognized.

Check that the color FINE cartridge is installed on the left side and the black FINE cartridge on the right side.
Check the model number of each FINE cartridge.
If the error continues, remove the FINE cartridge and reinstall it. If that does not resolve it, replace the cartridge with a new one. See Replace a FINE cartridge.

Manufacturer service If the measures do not solve the problem, contact your nearest Canon service center to request a repair.

Source Source: Errors and Messages: When Error Occurred; Support Code 1430, pp. 256, 277

E08

E08 on the LCD. The ink absorber is almost full.

Press the printer's OK button to continue printing.

Manufacturer service Contact your nearest Canon service center to request a repair.

Source Source: Errors and Messages: When Error Occurred; Support Code 1700, pp. 257, 285

E09

E09 on the LCD. Shipping tape or protective material may still be attached to the FINE cartridge holder.

Store the output tray extension and the paper output tray, open the cover, and check that shipping tape and protective material are removed from the FINE cartridge holder.
If they are still there, remove them and close the cover.

Source Source: Errors and Messages: When Error Occurred; Support Code 1890, pp. 257, 286

E11

E11 on the LCD. Printing cannot be performed with the current print settings.

The media type and paper size are not set correctly (support code 4102). Source: Errors and Messages: When Error Occurred; Support Code 4102, pp. 257, 290

Press the printer's Stop button to cancel printing, change the media type or paper size setting, then retry printing.
When setting a Custom Paper Size for media other than plain paper, set the width to 127.0 mm (5.00 in.) or less.

The current print settings cannot be printed (support code 4103). Source: Errors and Messages: When Error Occurred; Support Code 4103, pp. 257, 291

Press the printer's Stop button to cancel printing, change the print settings and retry.

E13

E13 on the LCD. The ink may have run out.

To continue printing without remaining ink detection, press the printer's Stop button for at least 5 seconds.

Source Source: Errors and Messages: When Error Occurred; Support Code 1686, pp. 257, 282

E15

E15 on the LCD. The FINE cartridge cannot be recognized.

Replace the FINE cartridge. See Replace a FINE cartridge.

Manufacturer service If the error is not resolved, the cartridge may be damaged; contact your nearest Canon service center to request a repair.

Source Source: Errors and Messages: When Error Occurred; Support Code 1682, pp. 257, 281

E16

E16 on the LCD. The ink has run out.

Replace the ink cartridge and close the cover. See Replace a FINE cartridge.
To keep printing while the job is in progress, press the printer's Stop button for at least 5 seconds with the cartridge installed. Remaining ink detection is then disabled, and print quality is not satisfactory.

Source Source: Errors and Messages: When Error Occurred; Support Code 1688, pp. 257, 283

E21

E21 on the LCD. The ink cartridge cannot be recognized.

Install the appropriate ink cartridge. To cancel printing, press the printer's Stop button. See Replace a FINE cartridge.

Source Source: Errors and Messages: When Error Occurred; Support Code 1650, pp. 257, 279

E24

E24 on the LCD. The printer cannot communicate normally and cannot recognize the status of the ink cartridge.

Press the printer's Stop button to cancel printing.
Check the connection between the printer and the network, then print the network settings and check that Web Service Status is Registered; if it is not, re-register the service.

Source Source: Errors and Messages: When Error Occurred; Support Code 1651, pp. 257, 280

E57

E57 on the LCD. Scanning the print head alignment sheet failed.

Press the printer's OK button to cancel the error.
Make sure the alignment sheet is in the correct position and orientation on the platen, and that the platen and the sheet are not dirty.
Load A4 or Letter size plain paper in the rear tray and check the print head condition with the nozzle check pattern, then perform automatic print head alignment again. If it still fails, perform manual alignment.

Source Source: Errors and Messages: When Error Occurred; Support Code 2900, pp. 259, 288

E59

E59 on the LCD. The paper size setting at the printer driver does not match the paper size registered in the printer.

Press the printer's Stop button to cancel printing.
Match the paper loaded in the rear tray with the paper size registered on the printer using the printer's Paper Select button, set that size in the printer driver, and retry printing.

Source Source: Errors and Messages: When Error Occurred; Support Code 2114, pp. 259, 287

Support code 5011

Support code 5011. A printer error has occurred.

Turn off the printer and unplug it, plug it in again and turn it back on.

Manufacturer service If this does not solve the problem, contact your nearest Canon service center to request a repair.

Source Source: Errors and Messages: List of Support Code for Error: 5011, p. 292

Support code 5012

Support code 5012. A printer error has occurred.

Turn off the printer and unplug it, plug it in again and turn it back on.

Manufacturer service If this does not solve the problem, contact your nearest Canon service center to request a repair.

Source Source: Errors and Messages: List of Support Code for Error: 5012, p. 293

Support code 5200

Support code 5200. A printer error has occurred.

Turn off the printer and unplug it, wait a while, plug it in again and turn it back on.

Manufacturer service If this does not solve the problem, contact your nearest Canon service center to request a repair.

Source Source: Errors and Messages: List of Support Code for Error: 5200, p. 296

Support code 5B00

Support code 5B00. A printer error has occurred.

Manufacturer service Contact your nearest Canon service center to request a repair.

Source Source: Errors and Messages: List of Support Code for Error: 5B00, p. 297

Support code 6000

Support code 6000. A printer error has occurred.

If paper is jammed, remove it depending on the jammed location and cause. See Clear a paper jam at the output slot or rear tray.
Turn off the printer and unplug it, plug it in again and turn it back on.

Manufacturer service If this does not solve the problem, contact your nearest Canon service center to request a repair.

Source Source: Errors and Messages: List of Support Code for Error: 6000, p. 298

Color Ink or Black Ink lamp lit

The Color Ink lamp or the Black Ink lamp is lit. The ink is running low.

Prepare a new ink cartridge.

Source Source: Handling Paper, Originals, FINE Cartridges, etc.: Checking the Ink Status with the Ink Lamps on the Operation Panel, p. 68

Ink lamp and Alarm lamp flashing

The Color Ink lamp or Black Ink lamp flashes while the Alarm lamp flashes. An error has occurred.

Check the error code on the LCD and take the action listed for it.

Source Source: Handling Paper, Originals, FINE Cartridges, etc.: Checking the Ink Status with the Ink Lamps on the Operation Panel, p. 68

How-to

How to replace a FINE cartridgeWhen the LCD shows an ink error code such as E04, E05, E15 or E16, or a cartridge needs replacing.
How to print the nozzle check patternWhen printouts show missing lines or white streaks, to see whether the print head nozzles are clogged.
How to clean the print headWhen the nozzle check pattern has missing lines or white streaks. Cleaning uses ink.
How to align the print headAfter replacing a FINE cartridge, or when ruled lines print misaligned or print results are unsatisfactory.
How to clear a paper jam at the output slot or rear trayWhen the LCD shows E03 with support code 1300, or you can see jammed paper at the paper output slot or the rear tray.
How to clear a paper jam inside the printerWhen the jammed paper tears and you cannot remove it from the output slot or feed slot, or paper remains inside the printer.

Maintenance

Task	Source
Print the nozzle check pattern when print quality declines	Source: If Printing Is Faint or Uneven: Printing the Nozzle Check Pattern, p. 74
Clean the print head only when the pattern shows missing lines or streaks	Source: If Printing Is Faint or Uneven: Cleaning the Print Head, p. 76
Align the print head after replacing a FINE cartridge	Source: Handling Paper, Originals, FINE Cartridges, etc.: Replacing a FINE Cartridge, p. 67

Specifications

Wireless all-in-one inkjet printer with a rear paper tray, a platen for copying and scanning, and one color and one black FINE cartridge. The color FINE cartridge goes in the left slot and the black one in the right slot. Source: Handling Paper, Originals, FINE Cartridges, etc.: Replacing a FINE Cartridge, pp. 63-66

Errors show on the printer's LCD as a code such as E02 or E05, and many carry a support code, a number such as 1000 or 5B00, that the manual explains separately. The Alarm lamp and the Color or Black Ink lamp flash for ink errors. Source: Errors and Messages: When Error Occurred; Checking the Ink Status with the Ink Lamps on the Operation Panel, pp. 68, 255-259

Recalls

No exact-model match for TS3522 in the U.S. Consumer Product Safety Commission recall database, checked 13 November 2026. Recalls can name model families, so also check current recalls for Canon.

Sources

Online Manual, TS3500 series (PDF, macOS edition). Canon Inc. Document TS3500ser_OnlineManual_Mac_EN_V02, revision V02, 298 pages, en. gdlp01.c-wss.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to: TS3522 (variants TS3520; TS3530; TS3550i; TS3551i). United States and Canada.
Source: Online Manual, TS3500 series (PDF, macOS edition), TS3500ser_OnlineManual_Mac_EN_V02 revision V02
Last verified: 13 November 2026

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