Canon TS3522 how to clear a paper jam inside the printer
When the jammed paper tears and you cannot remove it from the output slot or feed slot, or paper remains inside the printer.
Steps
- Turn off the printer and unplug it.
Do not touch the clear film. If you soil or scratch this part by touching it with paper or your hand, it could damage the printer.
Signal word assigned by Model Handbook Source: Errors and Messages: What to Do When Paper Is Jammed: Paper Is Jammed inside Printer, p. 269
- Retract the paper output tray and open the cover.
- Check whether jammed paper is under the FINE cartridge holder. If it is, slide the holder slowly to the far right or left, whichever makes removing the paper easier.
- Hold the jammed paper firmly in both hands and slowly pull it out so it does not tear.
- Check for paper left under the holder, small bits of paper and paper in the empty spaces on the left and right inside the printer.
- Close the cover, plug in the printer and turn it back on. All jobs in the print queue are canceled; print again.
If the periphery of the paper output slot is dirty with ink, clean it before removing the jammed paper.
Source: Errors and Messages: What to Do When Paper Is Jammed: Paper Is Jammed inside Printer Source: Errors and Messages: What to Do When Paper Is Jammed: Paper Is Jammed inside Printer, pp. 269-271
Other TS3522 procedures
- How to replace a FINE cartridgeWhen the LCD shows an ink error code such as E04, E05, E15 or E16, or a cartridge needs replacing.
- How to print the nozzle check patternWhen printouts show missing lines or white streaks, to see whether the print head nozzles are clogged.
- How to clean the print headWhen the nozzle check pattern has missing lines or white streaks. Cleaning uses ink.
- How to align the print headAfter replacing a FINE cartridge, or when ruled lines print misaligned or print results are unsatisfactory.
- How to clear a paper jam at the output slot or rear trayWhen the LCD shows E03 with support code 1300, or you can see jammed paper at the paper output slot or the rear tray.
Sources
- Online Manual, TS3500 series (PDF, macOS edition). Canon Inc. Document TS3500ser_OnlineManual_Mac_EN_V02, revision V02, 298 pages, en. gdlp01.c-wss.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.