Canon TS3522 how to clear a paper jam at the output slot or rear tray
When the LCD shows E03 with support code 1300, or you can see jammed paper at the paper output slot or the rear tray.
Steps
- Slowly pull the paper out with both hands, from the paper output slot or the rear tray, whichever is easier. Do not tear it.
- If you cannot pull it out, turn the printer back on without pulling forcibly; the paper may eject automatically.
- Reload paper and press the printer's OK button. The printer resumes printing. Reprint the page if it printed badly.
- If the paper tears and you cannot remove it from the slot or tray, remove the paper from inside the printer. See Clear a paper jam inside the printer.
If you turned off the printer to remove the paper, all jobs in the print queue are canceled. If you turn the printer off during printing, press the Stop button first.
Source: Errors and Messages: What to Do When Paper Is Jammed: 1300 Source: Errors and Messages: What to Do When Paper Is Jammed: 1300, pp. 266-268
Used for
- E03: The cover was opened during printing, or paper is jammed when feeding from the rear tray.
- Support code 6000: A printer error has occurred.
Other TS3522 procedures
- How to replace a FINE cartridgeWhen the LCD shows an ink error code such as E04, E05, E15 or E16, or a cartridge needs replacing.
- How to print the nozzle check patternWhen printouts show missing lines or white streaks, to see whether the print head nozzles are clogged.
- How to clean the print headWhen the nozzle check pattern has missing lines or white streaks. Cleaning uses ink.
- How to align the print headAfter replacing a FINE cartridge, or when ruled lines print misaligned or print results are unsatisfactory.
- How to clear a paper jam inside the printerWhen the jammed paper tears and you cannot remove it from the output slot or feed slot, or paper remains inside the printer.
Sources
- Online Manual, TS3500 series (PDF, macOS edition). Canon Inc. Document TS3500ser_OnlineManual_Mac_EN_V02, revision V02, 298 pages, en. gdlp01.c-wss.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.