Brother HL-L2460DW laser printer

Category: Printers
Model number: HL-L2460DW, HL-L2460DWXL
Region: United States and Canada
Manual: cv_hll2460dw_use revision PDF created 2023-11-28
Verified: 13 November 2026

Filter codes, problems and how-tos

Error codes

Code	Meaning	Checks
2-sided Disabled	Automatic 2-sided printing is blocked because the back cover or the 2-sided tray is not seated.	2 causes
Cannot Detect	The machine does not detect the toner cartridge or the drum unit.	2 causes
Cannot Print ##	The machine has a mechanical problem.	1 causes
Cartridge Error	The toner cartridge is not seated correctly in the drum unit.	Checks
Change T1 Paper?	The standard paper tray is missing or not pushed in correctly.	Checks
Cooling Down	The inside of the machine is too hot, so it pauses the current print job until it cools.	Checks
Cover is Open	A cover is not fully closed.	2 causes
Drum !	The corona wire on the drum unit needs cleaning, or the drum unit is not seated.	2 causes
Drum End Soon	The drum unit is close to the end of its life and the machine still prints.	Checks
Jam 2-sided	Paper is stuck in the 2-sided tray or inside the back cover.	Checks
Jam Inside	Paper is stuck inside the machine.	Checks
Jam Rear	Paper is stuck at the back of the machine.	Checks
Jam Tray 1	Paper is stuck in the paper tray named on the LCD.	Checks
Manual Feed	The job asks for the manual feed slot and the slot is empty.	Checks
Media Mismatch	The media type in the printer driver differs from the Paper Type setting on the machine.	Checks
No Drum Unit	The machine does not see a seated drum unit.	Checks
No Paper	The tray is empty or the paper is not loaded correctly.	Checks
No Paper T1	The machine cannot feed paper from the tray named on the LCD.	Checks
No Toner	The machine does not see a seated toner cartridge.	1 causes
Out of Memory	The machine's memory is full.	Checks
Replace Drum	The drum unit has reached its life limit, or the counter of a new drum was not reset.	2 causes
Replace Toner	The toner cartridge is at the end of its life.	Checks
Self-Diagnostic	The fuser unit is not working correctly or is too hot.	1 causes
Size Error	The selected tray does not support the paper size set in the printer driver.	Checks
Size Error DX	The paper size cannot be used for automatic 2-sided printing.	2 causes
Size Mismatch	The paper in the tray does not match the size set for the tray.	Checks
Toner Ended	The toner cartridge is used up. This message follows Replace Toner when the Replace Toner setting is Continue.	Checks
Toner Low	The toner cartridge is near the end of its life and the machine still prints.	Checks
Wrong Toner	The installed toner cartridge is not the right one for this machine.	Checks
Maximum limit of connected devices has been reached.	The machine is the Wi-Fi Direct Group Owner and four mobile devices are already connected.	Checks
Connection Error	Other devices are trying to join the Wi-Fi Direct network at the same time.	Checks
Connection Fail	The machine and the mobile device cannot communicate during Wi-Fi Direct network configuration.	Checks
No Device	The machine cannot find the mobile device during Wi-Fi Direct configuration.	1 causes
TS-01	The wireless LAN is switched off on the machine.	Checks
TS-02	The machine does not see the wireless router or access point.	1 causes
TS-03	The enterprise wireless settings entered on the machine do not match the network.	Checks
TS-04	The router uses an authentication or encryption method the machine does not support.	Checks
TS-05	The Network Name (SSID) or the Network Key is wrong.	1 causes
TS-06	The wireless security information entered on the machine is wrong.	1 causes
TS-07	The machine finds no router or access point with WPS switched on.	Checks
TS-08	The machine finds more than one WPS-enabled router or access point in range.	Checks

Brother codes on other models

Cartridge Error

Cartridge Error on the LCD. The toner cartridge is not seated correctly in the drum unit.

Remove the toner cartridge and drum unit assembly from the machine.
Take out the toner cartridge and put it back in the drum unit.
Reinstall the toner cartridge and drum unit assembly in the machine.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 152

Change T1 Paper?

Change T1 Paper? on the LCD. The standard paper tray is missing or not pushed in correctly.

Reinstall the standard paper tray.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 152

Cooling Down

Cooling Down on the LCD. The inside of the machine is too hot, so it pauses the current print job until it cools.

Wait until the machine finishes cooling down.
Make sure no obstruction blocks the vents on the machine.
Wait for printing to resume when the machine has cooled down.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 152

Drum End Soon

Drum End Soon on the LCD. The drum unit is close to the end of its life and the machine still prints.

Order a new drum unit before the LCD displays Replace Drum.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 153

Jam 2-sided

Jam 2-sided on the LCD. Paper is stuck in the 2-sided tray or inside the back cover.

Clear the jam in the 2-sided tray or the fuser unit. See Clear a paper jam in the 2-sided tray.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 153

Jam Inside

Jam Inside on the LCD. Paper is stuck inside the machine.

Open the front cover, remove the drum and toner, and clear the paper jam. See Clear a paper jam inside the machine.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 153

Jam Rear

Jam Rear on the LCD. Paper is stuck at the back of the machine.

Open the fuser cover, remove all jammed paper and close the fuser cover. See Clear a paper jam at the back of the machine.
If the message remains, press Go.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 153

Jam Tray 1

Jam Tray 1 on the LCD. Paper is stuck in the paper tray named on the LCD.

Pull out the paper tray shown on the LCD and remove all jammed paper. See Clear a paper jam in the paper tray.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 153

Manual Feed

Manual Feed on the LCD. The job asks for the manual feed slot and the slot is empty.

Place paper in the manual feed slot.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 153

Media Mismatch

Media Mismatch on the LCD. The media type in the printer driver differs from the Paper Type setting on the machine.

Load the correct type of paper in the tray shown on the LCD.
Select the correct media type in the Paper Type setting on the machine.
Press Go.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 153

No Drum Unit

No Drum Unit on the LCD. The machine does not see a seated drum unit.

Reinstall the toner cartridge and drum unit assembly. See Replace the drum unit.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 153

No Paper

No Paper on the LCD. The tray is empty or the paper is not loaded correctly.

Refill the paper tray and set the paper guides to the correct size.
If the tray holds paper, remove it, load it again and set the paper guides to the correct size.
Make sure the paper tray is not overfilled.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 153

No Paper T1

No Paper T1 on the LCD. The machine cannot feed paper from the tray named on the LCD.

Refill the paper tray shown on the LCD and set the paper guides to the correct size.
If the tray holds paper, remove it, load it again and set the paper guides to the correct size.
Make sure the paper tray is not overfilled.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 154

Out of Memory

Out of Memory on the LCD. The machine's memory is full.

Press and hold Go for about two seconds.
Reduce the print resolution.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 154

Replace Toner

Replace Toner on the LCD. The toner cartridge is at the end of its life.

Replace the toner cartridge with a new one. See Replace the toner cartridge.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 154

Size Error

Size Error on the LCD. The selected tray does not support the paper size set in the printer driver.

Change the printer driver setting or the machine's tray setting so that the paper size in the driver matches the paper loaded in the selected tray.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 154

Size Mismatch

Size Mismatch on the LCD. The paper in the tray does not match the size set for the tray.

Load the correct size of paper in the tray shown on the LCD.
Set the paper size for that tray.
Press Go.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 154

Toner Ended

Toner Ended on the LCD. The toner cartridge is used up. This message follows Replace Toner when the Replace Toner setting is Continue.

Replace the toner cartridge with a new one. See Replace the toner cartridge.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 154

Toner Low

Toner Low on the LCD. The toner cartridge is near the end of its life and the machine still prints.

Order a new toner cartridge now so it is ready when the LCD displays Replace Toner.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 154

Wrong Toner

Wrong Toner on the LCD. The installed toner cartridge is not the right one for this machine.

Remove the toner cartridge from the drum unit.
Install a toner cartridge with the correct supply order number.

Source Source: Troubleshooting: Error and Maintenance Messages, p. 155

Maximum limit of connected devices has been reached.

Maximum limit of connected devices has been reached. on the LCD. The machine is the Wi-Fi Direct Group Owner and four mobile devices are already connected.

Wait until the current connection between the machine and another mobile device closes.
Configure the Wi-Fi Direct settings again.
Print the Network Configuration Report to confirm the connection status.

Source Source: Troubleshooting: Network Problems: Error Messages, p. 174

Connection Error

Connection Error on the LCD during Wi-Fi Direct setup. Other devices are trying to join the Wi-Fi Direct network at the same time.

Make sure no other device is trying to connect to the Wi-Fi Direct network.
Configure the Wi-Fi Direct settings again.

Source Source: Troubleshooting: Network Problems: Error Messages, p. 174

Connection Fail

Connection Fail on the LCD during Wi-Fi Direct setup. The machine and the mobile device cannot communicate during Wi-Fi Direct network configuration.

Move the mobile device closer to the machine.
Move the machine and the mobile device to an area without obstructions.
If you use the PIN Method of WPS, check that the PIN you entered is correct.

Source Source: Troubleshooting: Network Problems: Error Messages, p. 174

TS-01

TS-01 on the printed WLAN Report. The wireless LAN is switched off on the machine.

Enable the WLAN setting on the machine.
If a network cable is connected to the machine, disconnect it.
Set up the wireless connection again.

Source Source: Network: Print the WLAN Report: Wireless LAN Report Error Codes, p. 83

TS-03

TS-03 on the printed WLAN Report. The enterprise wireless settings entered on the machine do not match the network.

Verify the Network Name (SSID) you selected to configure the machine.
Verify the security information you selected, such as the authentication method, encryption method or User ID.
Set up the wireless connection again.

Source Source: Network: Print the WLAN Report: Wireless LAN Report Error Codes, p. 83

TS-04

TS-04 on the printed WLAN Report. The router uses an authentication or encryption method the machine does not support.

In infrastructure mode, change the authentication and encryption methods of the router or access point to ones the machine supports: WPA-Personal with TKIP or AES, WPA2-Personal with TKIP or AES, WPA3-Personal with AES, OPEN with WEP or NONE, or Shared key with WEP.
If the problem remains, check that the Network Name (SSID) and security settings you entered are correct for your network.

Source Source: Network: Print the WLAN Report: Wireless LAN Report Error Codes, p. 84

TS-07

TS-07 on the printed WLAN Report. The machine finds no router or access point with WPS switched on.

Look for the WPS symbol on the router or access point to check that it supports WPS.
Configure both the machine and the router or access point to set up the wireless connection with WPS.
Check the router or access point documentation for how to set up WPS, or contact the router manufacturer, your system administrator or your Internet service provider.

Source Source: Network: Print the WLAN Report: Wireless LAN Report Error Codes, p. 84

TS-08

TS-08 on the printed WLAN Report. The machine finds more than one WPS-enabled router or access point in range.

Make sure only one wireless router or access point within range has WPS enabled, then try again.
Try again after a few minutes to avoid interference from other access points or routers.

Source Source: Network: Print the WLAN Report: Wireless LAN Report Error Codes, p. 85

Problems

Printer does not print anything4 causes in the manual. First: the machine is in Power Off mode.
Printer stopped printing or does not print the jobThe print job in the machine's memory may be incomplete.
Headers or footers show on screen but do not printThe page has an unprintable area at the top and bottom.
Printer prints garbled or unexpected text2 causes in the manual. First: the print job in the machine's memory may be incomplete.
First pages print correctly, then pages have missing text2 causes in the manual. First: the application settings do not suit the machine.
Cannot switch between 1-sided and 2-sided printingThe 2-sided option in the Windows printer driver is set to the wrong value.
Printer does not print on both sides of the paperThe paper size or weight in the printer driver does not allow automatic 2-sided printing.
Print speed is too slow3 causes in the manual. First: the resolution in the printer driver is high.
Printer does not feed paper4 causes in the manual. First: the paper in the tray is curled or crooked.
Printer does not feed paper from the manual feed slot2 causes in the manual. First: the sheet is not pushed far enough into the manual feed slot.
Printer does not feed envelopesEnvelopes are not loaded one at a time, or the application is set to another size.
Print position is misaligned with preprinted formsThe print start position does not match the preprinted objects.
Faint or light print5 causes in the manual. First: the toner cartridge is at the end of its life.
Gray background on printed pages2 causes in the manual. First: high temperature and high humidity increase background shading.
Ghosting images on the page5 causes in the manual. First: low humidity and low temperatures can cause ghosting.
Toner specks on the page4 causes in the manual. First: the drum unit is dirty.
Hollow print with white holes in black areas3 causes in the manual. First: the paper is too thick for the current media setting.
Page prints all black2 causes in the manual. First: the corona wire inside the drum unit needs cleaning.
White lines across the page3 causes in the manual. First: the media type setting does not match the paper.
Lines across the pageThe drum unit is dirty or damaged.
White lines, bands or ribbing across the page3 causes in the manual. First: high humidity and high temperatures can cause this fault.
White or black spots at 3.7 in. (94 mm) intervals2 causes in the manual. First: the drum unit has foreign material, such as glue from a label, stuck on the drum.
Black toner marks across the page3 causes in the manual. First: glue from label sheets for laser printers stuck to the drum surface.
Black lines or toner stains down the page3 causes in the manual. First: the corona wire is dirty or its green tab is not at the Home position.
White lines down the page2 causes in the manual. First: foreign material such as torn paper, sticky notes or dust is inside the machine or around the toner cartridge and drum unit.
Printed image is skewed3 causes in the manual. First: the paper or print media is loaded incorrectly or the guides do not fit.
Curled or wavy pages3 causes in the manual. First: the paper curls in high temperature and high humidity.
Wrinkles or creases on the pageThe paper is loaded incorrectly or is the wrong type.
Toner rubs off the page (poor fixing)2 causes in the manual. First: the green levers inside the back cover are not in the up position.
Envelopes print creased2 causes in the manual. First: the green levers inside the back cover are up during envelope printing.
Cannot complete wireless (Wi-Fi) setup4 causes in the manual. First: the security settings (SSID or Network Key) are not correct.
Cannot complete Wi-Fi Direct setup5 causes in the manual. First: the SSID or password is not correct.
Cannot print over the network6 causes in the manual. First: the machine disconnected from the wireless network.
Check that the network devices are working4 causes in the manual. First: the machine, router or hub is not on or not set up.
Wi-Fi light blinksThe wireless connection is down or the machine is still connecting to an access point.
Printer is not in the AirPrint printer listThe machine is off, on another network or out of range.
Cannot print with AirPrintThe machine is off or on a different network.
iPhone or iPad prints only the first page of a documentThe iOS version is out of date.
Printer will not turn onA power surge or lightning triggered the machine's internal safety mechanisms.
Brother software cannot be installed2 causes in the manual. First: security software blocks the installation program on Windows.

Printer stopped printing or does not print the job

The print job in the machine's memory may be incomplete. Source: Troubleshooting: Printing Problems, p. 165

Cancel the print job and clear it from the machine's memory. See Cancel a print job from the control panel.
Send the print data again.

Headers or footers show on screen but do not print

The page has an unprintable area at the top and bottom. Source: Troubleshooting: Printing Problems, p. 165

Adjust the top and bottom margins in the document to allow for the unprintable area.

Cannot switch between 1-sided and 2-sided printing

The 2-sided option in the Windows printer driver is set to the wrong value. Source: Troubleshooting: Printing Problems, p. 166

For a temporary change, select None or 2-sided in the printer driver from the application.
For a permanent change, change the default printer driver settings.

Printer does not print on both sides of the paper

The paper size or weight in the printer driver does not allow automatic 2-sided printing. Source: Troubleshooting: Printing Problems, p. 166

Check the paper size setting in the printer driver and select Letter, Legal, Folio, Mexico Legal or India Legal paper.
Use paper weighing 16 to 28 lb (60 to 105 g/m²).

Printer does not feed envelopes

Envelopes are not loaded one at a time, or the application is set to another size. Source: Troubleshooting: Printing Problems, p. 166

Load one envelope at a time in the manual feed slot.
Set the application to print the envelope size you are using, usually in its Page Setup or Document Setup menu.

Print position is misaligned with preprinted forms

The print start position does not match the preprinted objects. Source: Troubleshooting: Printing Problems, p. 166

Adjust the print position with the Print Position setting for each paper tray.

Lines across the page

The drum unit is dirty or damaged. Source: Troubleshooting: Improve the Print Quality, p. 169

Clean the drum unit. See Clean the drum unit with the Drum Dot Check Sheet.
If the lines remain, replace the drum unit with a new drum unit. See Replace the drum unit.

Wrinkles or creases on the page

The paper is loaded incorrectly or is the wrong type. Source: Troubleshooting: Improve the Print Quality, p. 171

Make sure the paper is loaded correctly.
Check the paper type and quality.
Turn over the stack of paper in the tray or rotate the paper 180° in the paper tray.

Wi-Fi light blinks

The wireless connection is down or the machine is still connecting to an access point. Source: Introduction to Your Machine: Control Panel Overview, p. 12

Recover the wireless connection from the Wi-Fi button. See Recover the wireless connection.
If it does not connect, print the WLAN Report and look up the error code. See Print the WLAN Report.

Printer is not in the AirPrint printer list

The machine is off, on another network or out of range. Source: Troubleshooting: AirPrint Problems, p. 183

Make sure the machine is turned on.
Make sure the machine and the mobile device or Mac are on the same network.
Move the mobile device closer to the wireless access point or router, or to the machine.

Cannot print with AirPrint

The machine is off or on a different network. Source: Troubleshooting: AirPrint Problems, p. 183

Make sure the machine is turned on.
Make sure the machine and the mobile device or Mac are on the same network.

iPhone or iPad prints only the first page of a document

The iOS version is out of date. Source: Troubleshooting: AirPrint Problems, p. 183

Make sure the iOS device runs the latest OS version.

Printer will not turn on

A power surge or lightning triggered the machine's internal safety mechanisms. Source: Troubleshooting: Other Problems, p. 184

Unplug the power cord.
Wait ten minutes, then plug in the power cord and press the Power On/Off button.
If the machine still does not start, press and hold the Power On/Off button to turn it off, disconnect any backup battery or surge suppressor, plug the power cord directly into a different wall outlet that is known to work, and press the Power On/Off button.

How-to

How to clear a paper jam in the paper trayWhen the control panel or the Status Monitor reports a jam in the paper tray (Jam Tray 1).
How to clear a paper jam at the back of the machineWhen the LCD shows Jam Rear.
How to clear a paper jam inside the machineWhen the LCD shows Jam Inside.
How to clear a paper jam in the 2-sided trayWhen the LCD shows Jam 2-sided.
How to clean the corona wireWhen the LCD shows Drum ! or prints have quality problems.
How to clean the drum unit with the Drum Dot Check SheetWhen the printout has dots or other repeating marks at 3.7 in. (94 mm) intervals.
How to clean the paper pick-up rollersWhen the machine does not feed paper or jams often.
How to replace the toner cartridgeWhen the LCD shows Replace Toner or Toner Ended.
How to replace the drum unitWhen the LCD shows Replace Drum.
How to reset the drum counterAfter you install a new drum unit.
How to cancel a print job from the control panelWhen a job is stuck, incomplete or prints garbled text.
How to print a test pageWhen a print quality problem appears.
How to print the Printer Settings pageWhen you need the machine's current settings on paper.
How to print the Network Configuration ReportWhen you need the IP address, subnet mask, node name or MAC address, or the link status.
How to print the WLAN ReportWhen the wireless connection fails and you need the TS-xx error code.
How to recover the wireless connectionWhen the machine drops off the wireless network.
How to connect to Wi-Fi with the control panel setup wizardWhen you set up the machine on a wireless network from its own control panel.
How to connect to Wi-Fi with WPS push buttonWhen the wireless router or access point has a WPS (PBC) button.
How to connect to Wi-Fi with WPS PIN codeWhen the wireless router or access point supports WPS and you want to enter a PIN.
How to connect to Wi-Fi when the SSID is not broadcastWhen the router or access point does not broadcast its SSID.
How to set up Wi-Fi Direct manuallyWhen the mobile device supports neither Wi-Fi Direct nor WPS.
How to set up Wi-Fi Direct with the push button methodWhen the mobile device supports Wi-Fi Direct.
How to turn the wireless LAN on or offWhen the wireless interface is disabled (WLAN report code TS-01) or you want it off.
How to repair the network connection with the Network Connection Repair ToolWhen a Windows computer cannot print to the machine because the machine has the wrong IP address or Subnet Mask.
How to reset the machine settingsWhen settings changed in the menus need to return to their factory values. Network and security settings are not reset.
How to reset the network settingsWhen network settings, including IP address information, must return to the factory defaults. The administrator password is kept.
How to factory reset the machineBefore you give the machine away, replace it or dispose of it, or when you forgot the settings password.
How to check the firmware version and serial numberTo compare the installed firmware with the latest one on the Brother support site.
How to check the remaining life of toner and drumTo see how much life the toner cartridge and drum unit have left.
How to turn on Toner SaveTo reduce toner use when lighter print is acceptable.
How to keep printing after Replace Toner appearsWhen you need to finish a job after the Replace Toner message.

Maintenance

Task	When	Source
Clean the outside and inside of the machine with a dry, lint-free cloth	Regularly, and each time the toner cartridge or drum unit is replaced	Source: Routine Maintenance: Clean the Machine, p. 200
Clean the paper pick-up rollers and separator pad	Periodically; also when paper feeds badly	Source: Routine Maintenance: Clean the Machine: Clean the Paper Pick-up Rollers, p. 208
Clean the corona wire	When Drum ! appears, when print quality drops, and each time the toner cartridge is replaced	Source: Routine Maintenance: Clean the Machine: Clean the Corona Wire, p. 202
Clean the drum unit with the Drum Dot Check Sheet	When marks repeat at 3.7 in. (94 mm) intervals	Source: Routine Maintenance: Clean the Machine: Clean the Drum Unit, p. 203
Replace the toner cartridge	When the LCD shows Replace Toner	Source: Routine Maintenance: Replace Supplies: Replace the Toner Cartridge, p. 194
Replace the drum unit and reset the drum counter	When the LCD shows Replace Drum; average life is about 15,000 pages under ideal conditions	Source: Routine Maintenance: Replace Supplies: Replace the Drum Unit, p. 198
Check for new firmware	Check support.brother.com/downloads for the latest firmware upgrade	Source: Before You Use Your Machine: Important Notes, p. 7

Settings

Setting	Options	Default	Notes	Source
Quiet Mode	On, Off	Off	Reduces printing noise and makes printing slower.	Source: Machine Settings: General Settings: Reduce Printing Noise, p. 221
Replace Toner	Continue, Stop	Stop	Continue keeps the machine printing after Replace Toner until the LCD shows Toner Ended.	Source: Machine Settings: General Settings: Set the Continue Mode, p. 220

Parts and consumables

Item	Part number	Replace or refill	Specification	Source
Standard toner cartridge	TN830	–	Standard Toner, approximately 1,200 pages (ISO/IEC 19752, A4/Letter single-sided).	Source: Appendix: Supplies, p. 247
High yield toner cartridge	TN830XL	–	High Yield Toner, approximately 3,000 pages (ISO/IEC 19752, A4/Letter single-sided).	Source: Appendix: Supplies, p. 247
Value high yield toner cartridge	TN830V	–	Value High Yield Toner, approximately 3,300 pages, available only in the USA.	Source: Appendix: Supplies, p. 247
Starter toner cartridge supplied with the machine	–	–	Starter Toner supplied with the machine, approximately 700 pages.	Source: Appendix: Supplies, p. 247
Starter toner cartridge supplied with the HL-L2460DWXL	–	–	Starter Toner, approximately 4,200 pages, with a Standard Toner and a High Yield Toner replacement included in the carton.	Source: Appendix: Supplies, p. 247
Drum unit	DR830	–	Drum Unit, approximately 15,000 pages based on one page per job (A4/Letter single-sided).	Source: Appendix: Supplies, p. 247

Specifications

The Online User's Guide covers the HL-L2400D, HL-L2405W, HL-L2420DW, HL-L2460DW, HL-L2460DWXL and HL-L2865DW. Its LCD messages are those of the HL-L2460DW. The HL-L2400D has no LCD and reports status with LEDs. Source: Before You Use Your Machine: Important Notes; Troubleshooting: Error and Maintenance LED Indications; Appendix: Specifications, pp. 7, 147, 242

The control panel has a one-line LCD with the Power On/Off button, Wi-Fi button, OK, Back, ▲ and ▼ buttons and the Go button. Go clears some errors and cancels a job when held for about two seconds. Source: Introduction to Your Machine: Control Panel Overview, pp. 12-13

When the Wi-Fi light is on, the machine is connected to a wireless access point. When it blinks, the wireless connection is down or the machine is connecting. Source: Introduction to Your Machine: Control Panel Overview, p. 12

The HL-L2460DWXL differs from the HL-L2460DW in the supplied starter toner cartridge (about 4,200 pages instead of about 700) and in weight (17.7 lb instead of 15.6 lb). Source: Appendix: Specifications; Supplies, pp. 243-247

The default password for managing the machine's settings is printed as Pwd on the back of the machine. A factory reset restores that default password. Source: Machine Settings: Check Your Machine's Password, p. 213

Memory	128 MB	Source: Appendix: Specifications: General Specifications, p. 242
Display	16 characters x 1 line LCD	Source: Appendix: Specifications: General Specifications, p. 242
Power source	110 V to 120 V AC, 50/60 Hz	Source: Appendix: Specifications: General Specifications, p. 242
Power consumption	Printing about 470 W; Ready about 44 W; Sleep about 3.8 W; Deep Sleep about 0.4 W; Power Off about 0.06 W; peak about 920 W	Source: Appendix: Specifications: General Specifications, p. 242
Weight with supplies	15.6 lb (7.1 kg); HL-L2460DWXL 17.7 lb (8.1 kg)	Source: Appendix: Specifications: General Specifications, p. 243
Noise while printing	Sound pressure 49 dB(A); 44 dB(A) in Quiet Mode	Source: Appendix: Specifications: General Specifications, p. 243
Operating environment	50°F to 90.5°F (10°C to 32.5°C), 20% to 80% humidity without condensation	Source: Appendix: Specifications: General Specifications, p. 243
Paper tray	250 sheets of 20 lb (80 g/m²) plain paper; 16 to 43 lb (60 to 163 g/m²)	Source: Appendix: Specifications: Print Media Specifications, p. 243
Manual feed slot	One sheet at a time; 16 to 61 lb (60 to 230 g/m²)	Source: Appendix: Specifications: Print Media Specifications, pp. 243-244
Automatic 2-sided printing	Letter, Legal, Folio, Mexico Legal or India Legal; plain, thin or recycled paper; 16 to 28 lb (60 to 105 g/m²)	Source: Appendix: Specifications: Print Media Specifications, p. 244
Print speed	Up to 34 pages/minute (A4) or 36 pages/minute (Letter), 1-sided; up to 16 sides/minute (A4) or 17 sides/minute (Letter), 2-sided	Source: Appendix: Specifications: Printer Specifications, p. 244
Resolution	Up to 1200 x 1200 dpi	Source: Appendix: Specifications: Printer Specifications, p. 244
Interfaces	USB 2.0 Hi-Speed (cable no more than 6 feet / 2 meters), 10Base-T/100Base-TX, wireless LAN IEEE 802.11a/b/g/n with Wi-Fi Direct	Source: Appendix: Specifications: Interface Specifications, pp. 244-245

Recalls

No exact-model match for HL-L2460DW in the U.S. Consumer Product Safety Commission recall database, checked 13 November 2026. Recalls can name model families, so also check current recalls for Brother.

Service contact

Brother Customer Service: 1-877-BROTHER (1-877-276-8437), brother-usa.com/support. USA (phone and www.brother-usa.com/support); Canada (www.brother.ca/support). Source: Appendix: Brother Help and Customer Support, p. 249

Sources

Online User's Guide, HL-L2400D / HL-L2405W / HL-L2420DW / HL-L2460DW / HL-L2460DWXL / HL-L2865DW. Brother Industries, Ltd. Document cv_hll2460dw_use, revision PDF created 2023-11-28, 256 pages, en-US. support.brother.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to: HL-L2460DW (variant HL-L2460DWXL). United States and Canada.
Source: Online User's Guide, HL-L2400D / HL-L2405W / HL-L2420DW / HL-L2460DW / HL-L2460DWXL / HL-L2865DW, cv_hll2460dw_use revision PDF created 2023-11-28
Last verified: 13 November 2026

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