Brother error codes and indicator lights
Each table applies only to the model named above it.
Brother HL-L2350DW laser printer
| Code | Meaning on HL-L2350DW |
|---|---|
| 2-sided Disabled | Automatic 2-sided printing cannot start because the back cover or the 2-sided tray is not fully in place. |
| Cartridge Error | The toner cartridge is not installed correctly. |
| Cooling Down | The machine is too hot inside and has paused the print job. |
| Cover is Open | The front cover or the fuser cover is not fully closed. |
| Drum ! | The corona wire on the drum unit needs cleaning, or the drum unit is not seated. |
| Drum End Soon | The drum unit is close to the end of its life. |
| Jam 2-sided | Paper is stuck in the 2-sided tray or inside the back cover. |
| Jam Inside | Paper is stuck inside the machine. |
| Jam Rear | Paper is stuck at the back of the machine. |
| Jam Tray 1 | Paper is stuck in the tray shown on the LCD. |
| Manual Feed | The job is set to the manual feed slot and the slot holds no paper. |
| Media Mismatch | The paper type in the printer driver does not match the Paper Type setting in the machine menu. |
| No Drum Unit | The machine does not detect a correctly installed drum unit. |
| No Paper | The paper tray is empty or the paper is loaded incorrectly. |
| No Paper T1 | The machine failed to feed paper from the tray shown on the LCD. |
| No Toner | The machine does not detect a correctly installed toner cartridge. |
| Out of Memory | The machine's memory cannot hold the print job. |
| Print Data Full | The machine's memory is full of stored print data. |
| Print Unable ## | The machine has a mechanical problem. |
| Replace Drum | The drum unit has reached the end of its life, or the counter was not reset after the last drum change. |
| Replace Toner | The toner cartridge has reached the end of its life and the machine stops all print operations. |
| Self-Diagnostic | The fuser unit failed to reach its temperature in time or is too hot. |
| Size Error | The paper size set in the printer driver is not supported by the selected tray. |
| Size Error DX | The paper size cannot be used for automatic 2-sided printing. Only A4 can. |
| Size Mismatch | The paper in the tray is not the size the machine expects. |
| Toner Ended | The toner cartridge is used up and has to be replaced. |
| Toner Low | The toner cartridge is nearly at the end of its life and the machine still prints. |
| Connection Error | Other devices are trying to join the Wi-Fi Direct network at the same time. |
| Connection Fail | The machine and the mobile device lost contact during Wi-Fi Direct configuration. |
| No Device | The machine does not find the mobile device during Wi-Fi Direct configuration. |
| TS-01 | Wireless is switched off on the machine. |
| TS-02 | The machine does not see the wireless access point or router. |
| TS-04 | The router uses an authentication or encryption method that the machine does not support. |
| TS-05 | The SSID or Network Key is wrong. |
| TS-06 | The authentication method, encryption method or Network Key is wrong. |
| TS-07 | The machine finds no access point or router with WPS switched on. |
| TS-08 | The machine finds more than one WPS-enabled access point or router. |
Brother HL-L2460DW laser printer
| Code | Meaning on HL-L2460DW |
|---|---|
| 2-sided Disabled | Automatic 2-sided printing is blocked because the back cover or the 2-sided tray is not seated. |
| Cannot Detect | The machine does not detect the toner cartridge or the drum unit. |
| Cannot Print ## | The machine has a mechanical problem. |
| Cartridge Error | The toner cartridge is not seated correctly in the drum unit. |
| Change T1 Paper? | The standard paper tray is missing or not pushed in correctly. |
| Cooling Down | The inside of the machine is too hot, so it pauses the current print job until it cools. |
| Cover is Open | A cover is not fully closed. |
| Drum ! | The corona wire on the drum unit needs cleaning, or the drum unit is not seated. |
| Drum End Soon | The drum unit is close to the end of its life and the machine still prints. |
| Jam 2-sided | Paper is stuck in the 2-sided tray or inside the back cover. |
| Jam Inside | Paper is stuck inside the machine. |
| Jam Rear | Paper is stuck at the back of the machine. |
| Jam Tray 1 | Paper is stuck in the paper tray named on the LCD. |
| Manual Feed | The job asks for the manual feed slot and the slot is empty. |
| Media Mismatch | The media type in the printer driver differs from the Paper Type setting on the machine. |
| No Drum Unit | The machine does not see a seated drum unit. |
| No Paper | The tray is empty or the paper is not loaded correctly. |
| No Paper T1 | The machine cannot feed paper from the tray named on the LCD. |
| No Toner | The machine does not see a seated toner cartridge. |
| Out of Memory | The machine's memory is full. |
| Replace Drum | The drum unit has reached its life limit, or the counter of a new drum was not reset. |
| Replace Toner | The toner cartridge is at the end of its life. |
| Self-Diagnostic | The fuser unit is not working correctly or is too hot. |
| Size Error | The selected tray does not support the paper size set in the printer driver. |
| Size Error DX | The paper size cannot be used for automatic 2-sided printing. |
| Size Mismatch | The paper in the tray does not match the size set for the tray. |
| Toner Ended | The toner cartridge is used up. This message follows Replace Toner when the Replace Toner setting is Continue. |
| Toner Low | The toner cartridge is near the end of its life and the machine still prints. |
| Wrong Toner | The installed toner cartridge is not the right one for this machine. |
| Maximum limit of connected devices has been reached. | The machine is the Wi-Fi Direct Group Owner and four mobile devices are already connected. |
| Connection Error | Other devices are trying to join the Wi-Fi Direct network at the same time. |
| Connection Fail | The machine and the mobile device cannot communicate during Wi-Fi Direct network configuration. |
| No Device | The machine cannot find the mobile device during Wi-Fi Direct configuration. |
| TS-01 | The wireless LAN is switched off on the machine. |
| TS-02 | The machine does not see the wireless router or access point. |
| TS-03 | The enterprise wireless settings entered on the machine do not match the network. |
| TS-04 | The router uses an authentication or encryption method the machine does not support. |
| TS-05 | The Network Name (SSID) or the Network Key is wrong. |
| TS-06 | The wireless security information entered on the machine is wrong. |
| TS-07 | The machine finds no router or access point with WPS switched on. |
| TS-08 | The machine finds more than one WPS-enabled router or access point in range. |