Brother HL-L2350DW laser printer
- Category
- Printers
- Model number
- HL-L2350DW
- Region
- United Kingdom
- Verified
- 2-sided Disabled
- Cartridge Error
- Error Cooling Down
- Cover is Open
- Error Drum !
- Drum End Soon
- Error Jam 2-sided
- Error Jam Inside
- Error Jam Rear
- Jam Tray 1
- Error Manual Feed
- Media Mismatch
- No Drum Unit
- Error No Paper
- No Paper T1
- Error No Toner
- Out of Memory
- Print Data Full
- Print Unable ##
- Error Replace Drum
- Replace Toner
- Self-Diagnostic
- Error Size Error
- Size Error DX
- Size Mismatch
- Error Toner Ended
- Error Toner Low
- Connection Error
- Connection Fail
- Error No Device
- Error TS-01
- Error TS-02
- Error TS-04
- Error TS-05
- Error TS-06
- Error TS-07
- Error TS-08
- Printer does not print anything
- Printer stopped printing or does not print the job
- Headers or footers show on screen but do not print
- Printer prints garbage or unexpected text
- First pages print correctly, then pages are missing text
- Printer does not print on both sides of the paper
- Print speed is too slow
- Printer does not feed paper
- Printer does not feed paper from the manual feed slot
- Printer does not feed envelopes
- Faint or light print
- Grey background on printed pages
- Ghosting images on the page
- Toner specks on the page
- Hollow print with white holes in black areas
- Page prints all black
- White lines across the page
- Lines across the page
- White lines, bands or ribbing across the page
- White or black spots at 94 mm intervals
- Black toner marks across the page
- Black lines or toner stains down the page
- White lines down the page
- Printed image is skewed
- Curled or wavy pages
- Wrinkles or creases on the page
- Toner rubs off the page (poor fixing)
- Envelopes print creased
- Cannot complete wireless (Wi-Fi) setup
- Cannot complete Wi-Fi Direct setup
- Cannot print over the network
- Check that the network devices are working
- WiFi light blinks
- Printer is not in the AirPrint printer list
- Cannot print with AirPrint
- iPhone or iPad prints only the first page of a document
- Printer will not turn on
- Brother software cannot be installed
- How to clear a paper jam in the paper tray
- How to clear a paper jam at the back of the machine
- How to clear a paper jam inside the machine
- How to clear a paper jam in the 2-sided tray
- How to clean the corona wire
- How to clean the drum unit with Drum Dot Print
- How to clean the paper pick-up rollers
- How to replace the toner cartridge
- How to replace the drum unit
- How to cancel a print job from the control panel
- How to print a test page
- How to print the Printer Settings page
- How to print the Network Configuration Report
- How to print the WLAN Report
- How to connect to Wi-Fi with the control panel setup wizard
- How to connect to Wi-Fi with WPS push button
- How to connect to Wi-Fi with WPS PIN code
- How to connect to Wi-Fi when the SSID is not broadcast
- How to set up Wi-Fi Direct with the one-push method
- How to set up Wi-Fi Direct manually
- How to repair the network connection with the Network Connection Repair Tool
- How to reset the network settings
- How to reset the machine settings
- How to factory reset the machine
- How to check the firmware version
- How to check the serial number
- How to check the remaining life of toner and drum
- How to turn on Toner Save
- How to turn Quiet Mode on or off
Nothing on this page matches. Search all models
Error codes
| Code | Meaning | Checks |
|---|---|---|
| 2-sided Disabled | Automatic 2-sided printing cannot start because the back cover or the 2-sided tray is not fully in place. | 2 causes |
| Cartridge Error | The toner cartridge is not installed correctly. | 1 causes |
| Cooling Down | The machine is too hot inside and has paused the print job. | 1 causes |
| Cover is Open | The front cover or the fuser cover is not fully closed. | 2 causes |
| Drum ! | The corona wire on the drum unit needs cleaning, or the drum unit is not seated. | 2 causes |
| Drum End Soon | The drum unit is close to the end of its life. | Checks |
| Jam 2-sided | Paper is stuck in the 2-sided tray or inside the back cover. | Checks |
| Jam Inside | Paper is stuck inside the machine. | Checks |
| Jam Rear | Paper is stuck at the back of the machine. | Checks |
| Jam Tray 1 | Paper is stuck in the tray shown on the LCD. | Checks |
| Manual Feed | The job is set to the manual feed slot and the slot holds no paper. | Checks |
| Media Mismatch | The paper type in the printer driver does not match the Paper Type setting in the machine menu. | Checks |
| No Drum Unit | The machine does not detect a correctly installed drum unit. | Checks |
| No Paper | The paper tray is empty or the paper is loaded incorrectly. | Checks |
| No Paper T1 | The machine failed to feed paper from the tray shown on the LCD. | Checks |
| No Toner | The machine does not detect a correctly installed toner cartridge. | 1 causes |
| Out of Memory | The machine's memory cannot hold the print job. | Checks |
| Print Data Full | The machine's memory is full of stored print data. | Checks |
| Print Unable ## | The machine has a mechanical problem. | Checks |
| Replace Drum | The drum unit has reached the end of its life, or the counter was not reset after the last drum change. | 2 causes |
| Replace Toner | The toner cartridge has reached the end of its life and the machine stops all print operations. | Checks |
| Self-Diagnostic | The fuser unit failed to reach its temperature in time or is too hot. | 2 causes |
| Size Error | The paper size set in the printer driver is not supported by the selected tray. | Checks |
| Size Error DX | The paper size cannot be used for automatic 2-sided printing. Only A4 can. | 2 causes |
| Size Mismatch | The paper in the tray is not the size the machine expects. | Checks |
| Toner Ended | The toner cartridge is used up and has to be replaced. | Checks |
| Toner Low | The toner cartridge is nearly at the end of its life and the machine still prints. | Checks |
| Connection Error | Other devices are trying to join the Wi-Fi Direct network at the same time. | Checks |
| Connection Fail | The machine and the mobile device lost contact during Wi-Fi Direct configuration. | Checks |
| No Device | The machine does not find the mobile device during Wi-Fi Direct configuration. | 1 causes |
| TS-01 | Wireless is switched off on the machine. | Checks |
| TS-02 | The machine does not see the wireless access point or router. | 1 causes |
| TS-04 | The router uses an authentication or encryption method that the machine does not support. | Checks |
| TS-05 | The SSID or Network Key is wrong. | Checks |
| TS-06 | The authentication method, encryption method or Network Key is wrong. | Checks |
| TS-07 | The machine finds no access point or router with WPS switched on. | Checks |
| TS-08 | The machine finds more than one WPS-enabled access point or router. | Checks |
Drum End Soon
Drum End Soon on the LCD. The drum unit is close to the end of its life.
- Order a new drum unit before the LCD shows Replace Drum.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 157
Jam 2-sided
Jam 2-sided on the LCD. Paper is stuck in the 2-sided tray or inside the back cover.
- Remove the 2-sided tray and open the back cover to pull out all jammed paper. See Clear a paper jam in the 2-sided tray.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 158
Jam Inside
Jam Inside on the LCD. Paper is stuck inside the machine.
- Open the front cover, take out the toner cartridge and drum unit assembly, pull out all jammed paper and close the front cover. See Clear a paper jam inside the machine.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 158
Jam Rear
Jam Rear on the LCD. Paper is stuck at the back of the machine.
- Open the fuser cover, remove all jammed paper and close the fuser cover. See Clear a paper jam at the back of the machine.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 158
Jam Tray 1
Jam Tray 1 on the LCD. Paper is stuck in the tray shown on the LCD.
- Pull out the paper tray shown on the LCD and remove all jammed paper. See Clear a paper jam in the paper tray.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 158
Manual Feed
Manual Feed on the LCD. The job is set to the manual feed slot and the slot holds no paper.
- Put paper in the manual feed slot.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 158
Media Mismatch
Media Mismatch on the LCD. The paper type in the printer driver does not match the Paper Type setting in the machine menu.
- Load the right type of paper in the tray shown on the LCD.
- Choose the matching media type in the Paper Type setting on the machine.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 158
No Drum Unit
No Drum Unit on the LCD. The machine does not detect a correctly installed drum unit.
- Reinstall the toner cartridge and drum unit assembly. See Replace the drum unit.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 158
No Paper
No Paper on the LCD. The paper tray is empty or the paper is loaded incorrectly.
- Add paper to the tray and set the paper guides to the right size.
- If paper is already in the tray, take it out, load it again and set the paper guides to the right size.
- Do not fill the tray beyond its limit.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 158
No Paper T1
No Paper T1 on the LCD. The machine failed to feed paper from the tray shown on the LCD.
- Add paper to the tray shown on the LCD and set the paper guides to the right size.
- If paper is already in the tray, take it out, load it again and set the paper guides to the right size.
- Do not fill the tray beyond its limit.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 158
Out of Memory
Out of Memory on the LCD. The machine's memory cannot hold the print job.
- Hold Go for about two seconds.
- Lower the print resolution.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 158
Print Data Full
Print Data Full on the LCD. The machine's memory is full of stored print data.
- Hold Go for about two seconds.
- Delete the print data that was stored earlier.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 158
Print Unable ##
Print Unable followed by a number on the LCD. The machine has a mechanical problem.
- Hold the Power On/Off button to turn the machine off.
- Wait a few minutes, then turn the machine on.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 158
Replace Toner
Replace Toner on the LCD. The toner cartridge has reached the end of its life and the machine stops all print operations.
- Put in a new toner cartridge. See Replace the toner cartridge.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 159
Size Error
Size Error on the LCD. The paper size set in the printer driver is not supported by the selected tray.
- Choose a paper size that the defined tray supports.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 159
Size Mismatch
Size Mismatch on the LCD. The paper in the tray is not the size the machine expects.
- Load the right size of paper in the tray shown on the LCD.
- Set the paper size for that tray.
- Press Go.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 159
Toner Ended
Toner Ended on the LCD. The toner cartridge is used up and has to be replaced.
- Put in a new toner cartridge. See Replace the toner cartridge.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 159
Toner Low
Toner Low on the LCD. The toner cartridge is nearly at the end of its life and the machine still prints.
- Order a new toner cartridge now so it is on hand when the LCD shows Replace Toner.
Source Source: Troubleshooting: Error and Maintenance Messages, p. 159
Connection Error
Connection Error on the LCD during Wi-Fi Direct setup. Other devices are trying to join the Wi-Fi Direct network at the same time.
- Check that no other device is trying to connect to the Wi-Fi Direct network.
- Configure the Wi-Fi Direct settings again.
Source Source: Troubleshooting: Network Problems: Error Messages, p. 176
Connection Fail
Connection Fail on the LCD during Wi-Fi Direct setup. The machine and the mobile device lost contact during Wi-Fi Direct configuration.
- Bring the mobile device closer to the machine.
- Move the machine and the mobile device to a place without obstructions.
- When you use the PIN Method of WPS, check that you entered the correct PIN.
Source Source: Troubleshooting: Network Problems: Error Messages, p. 176
TS-01
TS-01 on the printed WLAN Report. Wireless is switched off on the machine.
- Change the wireless setting of the machine to ON.
- If a network cable is plugged into the machine, unplug it first.
Source Source: Network: Print the WLAN Report: Wireless LAN Report Error Codes, p. 79
TS-04
TS-04 on the printed WLAN Report. The router uses an authentication or encryption method that the machine does not support.
- Change the authentication and encryption method on the access point or router to one the machine supports: WPA-Personal with TKIP or AES, WPA2-Personal with TKIP or AES, Open with WEP or None, or Shared key with WEP.
- If the problem is not solved, confirm the wireless network settings you entered.
Source Source: Network: Print the WLAN Report: Wireless LAN Report Error Codes, p. 79
TS-05
TS-05 on the printed WLAN Report. The SSID or Network Key is wrong.
- Confirm the SSID and the Network Key.
Source Source: Network: Print the WLAN Report: Wireless LAN Report Error Codes, p. 79
TS-06
TS-06 on the printed WLAN Report. The authentication method, encryption method or Network Key is wrong.
- Confirm the authentication method, the encryption method and the Network Key.
Source Source: Network: Print the WLAN Report: Wireless LAN Report Error Codes, p. 79
TS-07
TS-07 on the printed WLAN Report. The machine finds no access point or router with WPS switched on.
- To connect with WPS, operate both the machine and the access point or router.
- Confirm how WPS is started on the access point or router and begin again.
- If you do not know how to use WPS on the router, read its documentation, ask its manufacturer or ask your network administrator.
Source Source: Network: Print the WLAN Report: Wireless LAN Report Error Codes, p. 79
TS-08
TS-08 on the printed WLAN Report. The machine finds more than one WPS-enabled access point or router.
- Confirm that only one WLAN access point or router within range has the WPS method active, then try again.
- Try again after a few minutes to avoid interference from other access points.
Source Source: Network: Print the WLAN Report: Wireless LAN Report Error Codes, p. 80
Problems
- Printer does not print anything4 causes in the manual. First: the machine is in Power Off mode.
- Printer stopped printing or does not print the jobThe job is incomplete or stuck in the machine's memory.
- Headers or footers show on screen but do not printThe top and bottom of the page are an unprintable area.
- Printer prints garbage or unexpected text2 causes in the manual. First: an incomplete or stuck job is in the machine.
- First pages print correctly, then pages are missing text2 causes in the manual. First: the application is not set up for the machine.
- Printer does not print on both sides of the paperThe paper size or weight set in the printer driver does not allow automatic 2-sided printing.
- Print speed is too slow2 causes in the manual. First: the print resolution is high.
- Printer does not feed paper4 causes in the manual. First: the paper in the tray is curled or crooked.
- Printer does not feed paper from the manual feed slot3 causes in the manual. First: the sheet is not pressed far enough into the slot.
- Printer does not feed envelopesEnvelopes are not fed one at a time, or the application uses another size.
- Faint or light print5 causes in the manual. First: the toner cartridge is at the end of its life.
- Grey background on printed pages2 causes in the manual. First: high temperatures and high humidity add background shading.
- Ghosting images on the page5 causes in the manual. First: low humidity and low temperatures cause ghosting.
- Toner specks on the page5 causes in the manual. First: the media type setting in the printer driver does not match the paper.
- Hollow print with white holes in black areas3 causes in the manual. First: the paper is thick for the media setting in use.
- Page prints all black2 causes in the manual. First: the corona wire in the drum unit is dirty.
- White lines across the page3 causes in the manual. First: the media type setting does not match the paper.
- Lines across the pageThe drum unit is dirty or damaged.
- White lines, bands or ribbing across the page3 causes in the manual. First: high humidity and high temperatures cause this fault.
- White or black spots at 94 mm intervals2 causes in the manual. First: the drum unit has foreign material, such as glue from a label, stuck on it.
- Black toner marks across the page3 causes in the manual. First: glue from laser-printer label sheets stuck to the drum surface.
- Black lines or toner stains down the page3 causes in the manual. First: the corona wire is dirty, or the green tab is not in the Home position.
- White lines down the page2 causes in the manual. First: foreign material such as a torn piece of paper, sticky notes or dust is in the machine or around the toner cartridge and drum unit.
- Printed image is skewed3 causes in the manual. First: the paper is loaded incorrectly or the guides do not fit the stack.
- Curled or wavy pages3 causes in the manual. First: high temperatures and high humidity curl the paper.
- Wrinkles or creases on the pageThe paper is loaded incorrectly or is the wrong type.
- Toner rubs off the page (poor fixing)2 causes in the manual. First: the two green levers inside the back cover are not up.
- Envelopes print creased2 causes in the manual. First: the green levers inside the back cover are up while printing envelopes.
- Cannot complete wireless (Wi-Fi) setup3 causes in the manual. First: the security settings (SSID or Network Key) are not correct.
- Cannot complete Wi-Fi Direct setup6 causes in the manual. First: the SSID or password is not correct.
- Cannot print over the network5 causes in the manual. First: security software blocks the machine's access to the network.
- Check that the network devices are working4 causes in the manual. First: the machine, access point, router or hub is off or not set up.
- WiFi light blinksThe wireless connection is down, or the machine is trying to connect to an access point.
- Printer is not in the AirPrint printer listThe machine is off, the network settings are wrong or the mobile device is too far away.
- Cannot print with AirPrintThe machine is off or the network settings are wrong.
- iPhone or iPad prints only the first page of a documentThe iOS version is out of date.
- Printer will not turn onA power surge or lightning triggered the machine's internal safety mechanisms.
- Brother software cannot be installed2 causes in the manual. First: security software blocks the installation program on Windows.
Printer stopped printing or does not print the job
The job is incomplete or stuck in the machine's memory. Source: Troubleshooting: Printing Problems, p. 168
- Cancel the print job from the control panel to clear it from the machine's memory. See Cancel a print job from the control panel.
- Send the print data again.
Printer does not print on both sides of the paper
The paper size or weight set in the printer driver does not allow automatic 2-sided printing. Source: Troubleshooting: Printing Problems, p. 168
- Check the paper size setting in the printer driver and select A4 paper.
- Use paper of 60 to 105 g/m².
Printer does not feed envelopes
Envelopes are not fed one at a time, or the application uses another size. Source: Troubleshooting: Printing Problems, p. 168
- Put one envelope at a time in the manual feed slot.
- Set the application to the envelope size in use. This is usually done in the Page Setup or Document Setup menu.
Lines across the page
The drum unit is dirty or damaged. Source: Troubleshooting: Improve the Print Quality, p. 172
- Clean the drum unit. See Clean the drum unit with Drum Dot Print.
- If the lines remain, put in a new drum unit. See Replace the drum unit.
Wrinkles or creases on the page
The paper is loaded incorrectly or is the wrong type. Source: Troubleshooting: Improve the Print Quality, p. 173
- Check that the paper is loaded correctly.
- Check the paper type and quality.
- Turn the stack of paper in the tray over, or rotate the paper 180° in the input tray.
WiFi light blinks
The wireless connection is down, or the machine is trying to connect to an access point. Source: Introduction to Your Brother Machine: Control Panel Overview; Troubleshooting: Network Problems: I Want to Check that My Network Devices are Working Correctly, pp. 7, 183
- Print the WLAN Report and look up the error code on it. See Print the WLAN Report.
Printer is not in the AirPrint printer list
The machine is off, the network settings are wrong or the mobile device is too far away. Source: Troubleshooting: AirPrint Problems, p. 185
- Check that the machine is turned on.
- Confirm the network settings.
- Move the mobile device closer to the wireless access point or router, or to the machine.
Cannot print with AirPrint
The machine is off or the network settings are wrong. Source: Troubleshooting: AirPrint Problems, p. 185
- Check that the machine is turned on.
- Confirm the network settings.
iPhone or iPad prints only the first page of a document
The iOS version is out of date. Source: Troubleshooting: AirPrint Problems, p. 185
- Check that the iOS device runs the latest OS version.
How-to
- How to clear a paper jam in the paper trayWhen the control panel or the Status Monitor reports a jam in the paper tray (Jam Tray 1).
- How to clear a paper jam at the back of the machineWhen the LCD shows Jam Rear.
- How to clear a paper jam inside the machineWhen the LCD shows Jam Inside.
- How to clear a paper jam in the 2-sided trayWhen the LCD shows Jam 2-sided.
- How to clean the corona wireWhen the LCD shows Drum ! or you have print quality problems.
- How to clean the drum unit with Drum Dot PrintWhen the printout has dots or other repeating marks at 94 mm intervals.
- How to clean the paper pick-up rollersWhen the machine has paper feed problems.
- How to replace the toner cartridgeWhen the LCD shows Replace Toner or Toner Ended.
- How to replace the drum unitWhen the LCD shows Replace Drum.
- How to cancel a print job from the control panelWhen a job is stuck, incomplete or prints garbage.
- How to print a test pageWhen a print quality problem appears.
- How to print the Printer Settings pageWhen you need the machine's current settings on paper.
- How to print the Network Configuration ReportWhen you need the IP address, subnet mask, node name or MAC address, or the link status.
- How to print the WLAN ReportWhen the wireless connection fails and you need the TS-xx error code.
- How to connect to Wi-Fi with the control panel setup wizardWhen you set up the machine on a wireless network from its own control panel.
- How to connect to Wi-Fi with WPS push buttonWhen the wireless access point or router supports WPS (PBC).
- How to connect to Wi-Fi with WPS PIN codeWhen the wireless access point or router supports WPS and you want to enter a PIN.
- How to connect to Wi-Fi when the SSID is not broadcastWhen the access point or router does not broadcast its SSID.
- How to set up Wi-Fi Direct with the one-push methodWhen the mobile device supports Wi-Fi Direct.
- How to set up Wi-Fi Direct manuallyWhen the mobile device supports neither Wi-Fi Direct nor WPS.
- How to repair the network connection with the Network Connection Repair ToolWhen a Windows computer cannot print to the machine because the machine has the wrong IP address or Subnet Mask.
- How to reset the network settingsWhen network settings, including the password and IP address, must return to the factory defaults.
- How to reset the machine settingsWhen settings you changed, including the Setting Lock and the language, need to return to their defaults.
- How to factory reset the machineBefore you dispose of the machine.
- How to check the firmware versionTo read the installed firmware version from the LCD.
- How to check the serial numberWhen you need the machine's serial number.
- How to check the remaining life of toner and drumTo see how much life the toner cartridge and drum unit have left.
- How to turn on Toner SaveTo reduce toner use when lighter print is acceptable.
- How to turn Quiet Mode on or offTo reduce printing noise at the cost of print speed, or to restore normal speed.
Maintenance
Settings
| Setting | Options | Default | Notes | Source |
|---|---|---|---|---|
| Quiet Mode | On, Off | Off | Lowers printing noise and slows printing. | Source: Machine Settings: General Settings: Reduce Printing Noise, p. 217 |
Parts and consumables
| Item | Part number | Replace or refill | Specification | Source |
|---|---|---|---|---|
| Standard toner cartridge | TN-2410 | – | Standard Toner, approximately 1,200 pages (ISO/IEC 19752, A4/Letter single-sided). | Source: Appendix: Supplies, p. 241 |
| High yield toner cartridge | TN-2420 | – | High Yield Toner, approximately 3,000 pages (ISO/IEC 19752, A4/Letter single-sided). | Source: Appendix: Supplies, p. 241 |
| Inbox toner cartridge supplied with the machine | – | – | Average inbox toner life is approximately 700 pages for the HL-L2350DW, based on 1 page per job (A4 or Letter single-sided). | Source: Appendix: Supplies, p. 241 |
| Drum unit | DR-2400 | – | Drum Unit, approximately 12,000 pages based on 1 page per job (A4/Letter single-sided). | Source: Appendix: Supplies, p. 241 |
Specifications
This is the UK English edition of Brother's Online User's Guide for the HL-L2310D, HL-L2350DW, HL-L2357DW, HL-L2370DN and HL-L2375DW. The HL-L2350DW has a one-line LCD and wireless LAN. Only the HL-L2310D has no LCD; the guide's LED pattern tables apply to that model alone. Source: Introduction to Your Brother Machine: LED Patterns and Indications; Control Panel Overview, pp. 6-10
Of the models in the guide, the HL-L2350DW has the wireless LAN and no Ethernet port. The HL-L2370DN has Ethernet only. The HL-L2375DW has both. The HL-L2350DW prints up to 30 pages/minute (A4), the HL-L2370DN and HL-L2375DW up to 34. Source: Appendix: Specifications, p. 237
The control panel has a one-line LCD, the Power On/Off button, a WiFi button, OK, Back, ▲ and ▼ buttons and the Go button. Go clears some errors and cancels a print job when held for about two seconds. Source: Introduction to Your Brother Machine: Control Panel Overview, pp. 7-8
When the WiFi light is on, the machine is connected to a wireless access point. When it blinks, the wireless connection is down or the machine is connecting. Source: Introduction to Your Brother Machine: Control Panel Overview, p. 7
The machine supports a 2.4 GHz SSID only. A 5 GHz SSID/ESSID is not supported, and the access point must be set to 2.4 GHz or 2.4 GHz/5 GHz mixed mode. Source: Network: Print the WLAN Report: Wireless LAN Report Error Codes, p. 79
Web Based Management needs no password by default. Brother recommends setting a login password of 8 to 32 characters. Source: Machine Settings: Set a Login Password for Web Based Management, pp. 232-233
| Memory | 64 MB | Source: Appendix: Specifications: General Specifications, p. 235 |
|---|---|---|
| Display | 16 characters x 1 line LCD | Source: Appendix: Specifications: General Specifications, p. 235 |
| Power source | 220 to 240 V AC, 50/60 Hz | Source: Appendix: Specifications: General Specifications, p. 235 |
| Power consumption | Printing about 460 W; Ready about 48 W; Sleep about 6 W; Deep Sleep about 0.6 W; Power Off about 0.03 W; peak about 1104 W | Source: Appendix: Specifications: General Specifications, p. 235 |
| Weight with supplies | 7.2 kg | Source: Appendix: Specifications: General Specifications, p. 235 |
| Noise while printing | Sound pressure 48 dB(A); 44 dB(A) in Quiet Mode | Source: Appendix: Specifications: General Specifications, p. 236 |
| Operating environment | 10 to 32 °C, 20 to 80% humidity without condensation | Source: Appendix: Specifications: General Specifications, p. 236 |
| Paper tray | 250 sheets of 80 g/m² plain paper; A4, Letter, A5, A5 (Long Edge), A6, Executive; 60 to 163 g/m² | Source: Appendix: Specifications: Print Media Specifications, p. 236 |
| Manual feed slot | One sheet at a time; 60 to 230 g/m² | Source: Appendix: Specifications: Print Media Specifications, p. 236 |
| Automatic 2-sided printing | A4 only; plain, thin or recycled paper; 60 to 105 g/m² | Source: Appendix: Specifications: Print Media Specifications, pp. 236-237 |
| Print speed | Up to 30 pages/minute (A4), 1-sided; up to 15 sides/minute, 2-sided | Source: Appendix: Specifications: Printer Specifications, p. 237 |
| Resolution | 600 x 600 dpi, HQ1200 (2400 x 600 dpi) quality, 1200 x 1200 dpi | Source: Appendix: Specifications: Printer Specifications, p. 237 |
| Interfaces | Hi-Speed USB 2.0 (cable no more than 2.0 metres), wireless LAN IEEE 802.11b/g/n with Wi-Fi Direct (802.11g/n) | Source: Appendix: Specifications: Interface Specifications, p. 237 |
Recalls
No exact-model match for HL-L2350DW in the U.S. Consumer Product Safety Commission recall database, checked . Recalls can name model families, so also check current recalls for Brother.
Service contact
Brother Solutions Center, support.brother.com. Europe: contact details of the local Brother office are at global.brother/gw. Source: Appendix: Brother Numbers, p. 244
Sources
- Online User's Guide, HL-L2310D / HL-L2350DW / HL-L2357DW / HL-L2370DN / HL-L2375DW (UK English). Brother Industries, Ltd. Document cv_hll2310d_uke_oug_c, revision c (PDF created 2021-01-31), 249 pages, en-GB. download.brother.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.
All Brother handbooks. Report an error to hello@modelhandbook.com.