Samsung WA50R5200AW top-load washer
- Category
- Washers
- Model number
- WA50R5200AW, WA50R5200AW/US
- Region
- United States
- Verified
- Error 1C
- Error 3C
- Error 4C
- Error 4C2
- Error 5C
- Error 9C1
- Error 9C2
- Error AC6
- Error dC
- Error HC
- Error LC
- Error OC
- Error PC
- Error PC1
- Error Ub
- Error Ur
- Error 8C
- Error dn
- The washer does not turn on
- The washer does not start
- Water is not supplied
- Detergent remains in the automatic dispenser after a cycle
- The washer vibrates excessively or makes noise
- The washer stops during a cycle
- The washer fills with the wrong temperature of water
- The door (lid) is locked or will not open
- The washer does not drain or spin
- The load is wet at the end of the cycle
- The washer leaks water
- Excessive suds
- The spin basket or a drain or supply hose is frozen
- Water drains out immediately
- Stains remain on clothes
- The washer smells
- The washer makes a thumping sound
- How to run the SELF CLEAN cycle
- How to clean the mesh filters in the water inlets
- How to clean the detergent drawer
- How to run calibration
- How to prepare the washer for a long period without use
Nothing on this page matches. Search all models
Error codes
| Code | Meaning | Checks |
|---|---|---|
| 1C | The water level sensor is not working properly. The washer drains automatically for 3 minutes, and the Power button does not respond during that time. | Checks |
| 3C | The motor needs checking. | Checks |
| 4C | Water is not being supplied. The washer drains for 3 minutes while the code shows, and the Power button does not respond during that time. | 3 causes |
| 4C2 | The cold water supply hose may be on the hot water tap. | Checks |
| 5C | Water is not draining. | 5 causes |
| 9C1 | The electronic control needs to be checked (over-voltage error). | Checks |
| 9C2 | Low voltage was detected. | Checks |
| AC6 | The inverter is reporting a communication problem. | Checks |
| dC | The washer is operating with the door open. | 2 causes |
| HC | High temperature heating check. | Checks |
| LC | The drain hose needs checking. The washer drains for 3 minutes while the code shows, and the Power button does not respond during that time. | 1 causes |
| OC | Water overflowed. | Checks |
| PC | The position of the clutch cannot be detected. | Checks |
| PC1 | The clutch hall signal is incorrect after the clutch position was detected. | Checks |
| Ub | Spinning does not work. | 3 causes |
| Ur | The washer added a rinse because the tub was unbalanced. | Checks |
| 8C | The MEMS sensor needs checking. | Checks |
| dn | A firmware update is in progress through SmartThings. | Checks |
1C
1C in the display. The water level sensor is not working properly. The washer drains automatically for 3 minutes, and the Power button does not respond during that time.
- Turn off the washer, unplug it, wait 30 seconds, and then plug it in again.
Samsung Customer Service If the code remains, contact a Samsung customer service center. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.
3C
3C in the display. The motor needs checking.
- Try restarting the cycle.
Samsung Customer Service If the problem continues, call for service. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.
4C2
4C2 in the display. The cold water supply hose may be on the hot water tap.
- Make sure the cold water supply hose is firmly connected to the cold water tap. If it is connected to the hot water tap, laundry may be damaged when some cycles are run.
9C1
9C1 in the display. The electronic control needs to be checked (over-voltage error).
- Check that power is supplied properly.
- Turn off the washer, unplug it, wait one minute, and then plug it in again.
Samsung Customer Service If the code remains, contact a Samsung customer service center. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.
9C2
9C2 in the display. Low voltage was detected.
- Check that the power cord is plugged in.
- Turn off the washer, unplug it, wait one minute, and then plug it in again.
Samsung Customer Service If the code remains, contact a Samsung customer service center. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.
AC6
AC6 in the display. The inverter is reporting a communication problem.
- Turn off the washer, unplug it, wait one minute, and then plug it in again.
Samsung Customer Service If the code remains, contact a Samsung customer service center. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.
HC
HC in the display. High temperature heating check.
- Turn off the washer, unplug it, wait one minute, and then plug it in again.
Samsung Customer Service If the code remains, contact a Samsung customer service center. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.
OC
OC in the display. Water overflowed.
- Restart after spinning.
- Turn off the washer, unplug it, wait one minute, and then plug it in again.
Samsung Customer Service If the code remains, contact a Samsung customer service center. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.
PC
PC in the display. The position of the clutch cannot be detected.
- Turn off the washer, unplug it, wait one minute, and then plug it in again.
Samsung Customer Service If the code remains, contact a Samsung customer service center. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.
PC1
PC1 in the display. The clutch hall signal is incorrect after the clutch position was detected.
- Turn off the washer, unplug it, wait one minute, and then plug it in again.
Samsung Customer Service If the code remains, contact a Samsung customer service center. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.
Ur
Ur in the display. The washer added a rinse because the tub was unbalanced.
- Press any button to release the display.
8C
8C in the display. The MEMS sensor needs checking.
- Power the washer off. Wait 2-3 minutes, power it on, and then try again.
Samsung Customer Service If the problem continues, call for service. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.
dn
dn in the display. A firmware update is in progress through SmartThings.
- Wait about 30 minutes until the firmware update completes. The time varies with your internet connection.
- Expect dn to stay on the display, whether the power is on or off, until the update is complete.
Problems
- The washer does not turn on3 causes in the manual. First: the home electrical supply does not match the washer's requirements.
- The washer does not start8 causes in the manual. First: the door is not closed.
- Water is not supplied8 causes in the manual. First: start/Pause (Hold to Start) was not pressed after selecting the cycle and options.
- Detergent remains in the automatic dispenser after a cycle2 causes in the manual. First: water pressure is too low.
- The washer vibrates excessively or makes noise6 causes in the manual. First: the floor is not level.
- The washer stops during a cycle5 causes in the manual. First: the washer has no power.
- The washer fills with the wrong temperature of water4 causes in the manual. First: A tap is not fully open, or the temperature selection is wrong.
- The door (lid) is locked or will not openThe cycle is still running, or the lock has not released.
- The washer does not drain or spin4 causes in the manual. First: the household power supply has a fault.
- The load is wet at the end of the cycle3 causes in the manual. First: the spin speed is too low.
- The washer leaks water5 causes in the manual. First: A hose connection is loose or a hose washer is misplaced.
- Excessive sudsThe detergent type or amount is wrong.
- The spin basket or a drain or supply hose is frozenThe water in the basket or hoses has frozen.
- Water drains out immediately3 causes in the manual. First: the drain hose is clogged or not hung over the drain hose hook.
- Stains remain on clothes2 causes in the manual. First: the cycle or detergent amount does not suit the load.
- The washer smells2 causes in the manual. First: excessive suds collect in recesses.
- The washer makes a thumping sound2 causes in the manual. First: A heavy load.
The door (lid) is locked or will not open
The cycle is still running, or the lock has not released. Source: Troubleshooting: Checkpoints, p. 53
- Press or tap Start/Pause (Hold to Start) to stop the washing machine while it is operating.
- Wait a few moments for the door lock mechanism to disengage.
Excessive suds
The detergent type or amount is wrong. Source: Troubleshooting: Checkpoints, p. 54
- Use high-efficiency (HE) detergent. Do not use non-HE detergent.
- Reduce the detergent amount for soft water, small loads or lightly soiled loads.
How-to
- How to run the SELF CLEAN cycleAt least once a month or every 20 cycles. The SELF CLEAN reminder icon blinks for an hour after 20 washing cycles.
- How to clean the mesh filters in the water inletsOnce or twice a year. The 4C code appears when a mesh filter is clogged.
- How to clean the detergent drawerWhen detergent remains in the dispenser after a cycle.
- How to run calibrationRecommended initial setting. Calibration lets the washer detect load weight accurately.
- How to prepare the washer for a long period without useWhen you will leave the washer unused for a long time. The manual advises against leaving it unused for an extended time.
Maintenance
| Task | When | Source |
|---|---|---|
| Run the SELF CLEAN cycle | At least once a month or every 20 cycles | Source: Maintenance: Self Clean, p. 46 |
| Clean the mesh filters in the water inlets | Once or twice a year | Source: Maintenance: Cleaning the mesh filter, p. 48 |
| Clean the detergent drawer and its opening | Source: Maintenance: Cleaning the detergent drawer, pp. 49-50 | |
| Turn off the water taps after the day's washing, leave the lid open so the inside dries, and wipe spills with a soft cloth. Clean the control panel with a soft, damp cloth and the cabinet with soap and water. | Source: Maintenance: Cleaning the exterior, p. 47 | |
| Check the water inlet hose fittings for leaks | On a regular basis | Source: Installation requirements: Water supply, p. 16 |
Settings
| Setting | Options | Notes | Source |
|---|---|---|---|
| Child Lock | On, Off | Press and hold Temp. and Rinse together for about 3 seconds to switch it on or off. It stays on after the power is turned off. With it on, opening the lid shows dC and sounds an alarm. To add laundry, switch it off first. | Source: Operations: Child Lock, pp. 44-45 |
| Alarm Off | On, Off | With the alarm off, the cycle-completion melody and the power-off beep do not sound; button and alert sounds stay on. | Source: Operations: Control panel, p. 36 |
| Delay End | 1 to 24 hours in 1-hour steps | The hour shown is the time the wash finishes. To cancel, restart the washer with Power. | Source: Operations: Special features, Delay End, p. 43 |
| Rinse | 1 to 5 rinses | Source: Operations: Cycle chart, p. 40 | |
| Spin | High (Level 5), Level 4, Level 3, Level 2, No Spin (Level 1), Rinse hold (all indicators off) | High is not suitable for wrinkle-free or non-iron fabrics or overloads. Rinse hold leaves the laundry in the water; run a drain or spin cycle to unload it. | Source: Operations: Control panel, p. 36 |
| Soil | Heavy (Level 5), Level 4, Level 3, Level 2, Light (Level 1) | Level 3 is best for most loads. | Source: Operations: Control panel, p. 36 |
| Pre Soak | On, Off | Adds 18 minutes of soaking at the start of the wash cycle. | Source: Operations: Control panel, p. 36 |
| Fabric Softener | On, Off | Adds an additional rinse at the end of the cycle to remove laundry additives and perfumes more thoroughly. | Source: Operations: Control panel, p. 36 |
| Deep Fill | On, Off | Adds extra water and extends the cycle time. | Source: Operations: Control panel, p. 36 |
Cycles
| Cycle | Use | Source |
|---|---|---|
| NORMAL | Cottons, bed linens, table linens, underwear, towels or shirts. Wash time and number of rinses adjust to the load. | Source: Operations: Cycle overview, p. 39 |
| HEAVY DUTY | Sturdy, colorfast fabrics and heavily soiled items | Source: Operations: Cycle overview, p. 39 |
| WHITES | White items, with or without bleach | Source: Operations: Cycle overview, p. 39 |
| BEDDING/WATERPROOF | Comforters, blankets, sheets, and waterproof or water-resistant items such as plastic mats, ski pants and raincoats. Use liquid detergent for comforters, and do not wash waterproof and non-waterproof items together. | Source: Operations: Cycle overview, p. 39 |
| PERM PRESS | Wash-and-wear, synthetic fabrics and lightly to normally soiled items | Source: Operations: Cycle overview, p. 39 |
| QUICK WASH | Lightly soiled garments needed quickly; best with a load of 4 lb or less | Source: Operations: Cycle overview, p. 39 |
| DELICATES | Sheer fabrics, bras, silk lingerie and other hand-wash-only fabrics; use liquid detergent | Source: Operations: Cycle overview, p. 39 |
| RINSE+SPIN | Loads that need rinsing and spinning only, or additional rinsing and spinning after another cycle | Source: Operations: Cycle overview, p. 39 |
| SPIN ONLY | Loads that need spinning only, or additional spinning after another cycle | Source: Operations: Cycle overview, p. 39 |
| SELF CLEAN | Cleans the drum of dirt and bacteria. Run it once every 20 washes with the drum empty. | Source: Operations: Cycle overview, p. 40 |
Parts and consumables
| Item | Replace or refill | Specification | Source |
|---|---|---|---|
| High-efficiency (HE) detergent | – | Use HE detergent; non-HE detergent causes excessive suds. Use liquid detergent for BEDDING/WATERPROOF comforters and DELICATES. | Source: Troubleshooting: Checkpoints, pp. 54, 39 |
| Liquid chlorine bleach | – | 1 cup (8 fl. oz, 240 ml) in the bleach compartment for the SELF CLEAN cycle when residue is present | Source: Maintenance: Self Clean, p. 46 |
Specifications
Top-loading washer, 5.0 cu. ft., with a maximum spin of 750 rpm. The WA50R5200A* and WA54R7200A* share one manual. Source: Specifications: Specification sheet, p. 62
The washer weighs the load and adjusts water level, wash time, rinse counts and spin counts automatically; this may not apply to some cycles. Source: Operations: Cycle overview, p. 39
Information codes in the manual: 1C, 3C, 4C, 4C2, 5C, 9C1, 9C2, AC6, dC, HC, LC, OC, PC, PC1, Ub, Ur, 8C and dn. Codes not in the table go to Samsung at 1-800-SAMSUNG (726-7864). Source: Troubleshooting: Information codes, pp. 56-59
When 1C, 4C or LC shows, the washer drains for 3 minutes and the Power button does not respond during that time. Source: Troubleshooting: Information codes, pp. 56, 58
| Capacity | 5.0 cu. ft. | Source: Specifications: Specification sheet, p. 62 |
|---|---|---|
| Spin speed | 750 rpm | Source: Specifications: Specification sheet, p. 62 |
| Net weight | 132 lb (60 kg) | Source: Specifications: Specification sheet, p. 62 |
| Power consumption when washing at 120 V | 700 W | Source: Specifications: Specification sheet, p. 62 |
| Water pressure | 20-116 psi (137-800 kPa). Below 20 psi the water valve may not close completely, or filling may take so long that the washer turns off. | Source: Installation requirements: Water supply, p. 16 |
| Electrical supply | AC 120 V, 60 Hz, 15 A fuse or circuit breaker on an individual branch circuit | Source: Installation requirements: Electrical supply and grounding, p. 16 |
| Drain connection height | Minimum 39 in. (99 cm), maximum 96 in. (245 cm), measured from the floor. Draining efficiency may drop at the maximum height. | Source: Step-by-step installation: Connect the drain hose, p. 22 |
| Drain hose in a standpipe | At least 6 in. (152 mm) and no more than 8 in. (203 mm) inserted; the connection must not be airtight | Source: Step-by-step installation: Connect the drain hose, p. 23 |
| Water temperature ranges | Hot 105-125 °F (41-52 °C), Warm 85-105 °F (29-41 °C), Cold 60-85 °F (16-29 °C). Wash water must be at least 60 °F (16 °C) for detergent activation. | Source: Specifications: Fabric care chart, p. 60 |
Recalls
No exact-model match for WA50R5200AW, WA50R5200AW/US in the U.S. Consumer Product Safety Commission recall database, checked . Recalls can name model families, so also check current recalls for Samsung.
Service contact
Samsung Customer Service: 1-800-SAMSUNG (726-7864), samsung.com/us/support/. United States. Source: Troubleshooting: Information codes, p. 59
Sources
- User manual, Washer WA54R7200A* / WA50R5200A*. Samsung Electronics America, Inc. Document DC68-04037J-05, revision 05, 72 pages, en. downloadcenter.samsung.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.
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