Samsung WA50R5200AW error dC

The washer is operating with the door open.

Cause 1 of 2The door is not properly closed, or laundry is caught in it. Source: Troubleshooting: Information codes, p. 57

First checkMake sure the door is properly closed.

Causes and checks

The door is not properly closed, or laundry is caught in it. Source: Troubleshooting: Information codes, p. 57
1. Make sure the door is properly closed.
2. Make sure laundry is not caught in the door.
The lid was opened while Child Lock was on. Source: Operations: Child Lock, p. 44
1. Deactivate Child Lock by pressing and holding Temp. and Rinse together for at least 3 seconds. This cancels the dC mode.

1C: The water level sensor is not working properly. The washer drains automatically for 3 minutes, and the Power button does not respond during that time.
3C: The motor needs checking.
4C: Water is not being supplied. The washer drains for 3 minutes while the code shows, and the Power button does not respond during that time.
4C2: The cold water supply hose may be on the hot water tap.
5C: Water is not draining.
9C1: The electronic control needs to be checked (over-voltage error).
9C2: Low voltage was detected.
AC6: The inverter is reporting a communication problem.
HC: High temperature heating check.
LC: The drain hose needs checking. The washer drains for 3 minutes while the code shows, and the Power button does not respond during that time.
OC: Water overflowed.
PC: The position of the clutch cannot be detected.
PC1: The clutch hall signal is incorrect after the clutch position was detected.
Ub: Spinning does not work.
Ur: The washer added a rinse because the tub was unbalanced.
8C: The MEMS sensor needs checking.
dn: A firmware update is in progress through SmartThings.

User manual, Washer WA54R7200A* / WA50R5200A*. Samsung Electronics America, Inc. Document DC68-04037J-05, revision 05, 72 pages, en. downloadcenter.samsung.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to: WA50R5200AW (variant WA50R5200AW/US). United States.
Source: User manual, Washer WA54R7200A* / WA50R5200A*, DC68-04037J-05 revision 05
Last verified: 13 November 2026
Handbook: Samsung WA50R5200AW top-load washer in Washers; all Samsung handbooks