Samsung WA50R5200AW the washer makes a thumping sound
Cause 1 of 2A heavy load. Source: Troubleshooting: Checkpoints, p. 55
First checkNo action is needed. The manual calls a thumping sound from heavy wash loads normal.
Causes and checks
A heavy load. Source: Troubleshooting: Checkpoints, p. 55
- No action is needed. The manual calls a thumping sound from heavy wash loads normal.
The washer is out of balance. Source: Troubleshooting: Checkpoints, p. 55
- If the thumping continues, stop the washer and redistribute the load.
All 2 causes checked. Contact Samsung Customer Service: 1-800-SAMSUNG (726-7864).
Service
If the checks above do not clear it, contact Samsung Customer Service: 1-800-SAMSUNG (726-7864), samsung.com/us/support/. United States. Source: Troubleshooting: Information codes, p. 59
Other WA50R5200AW problems
- The washer does not turn on3 causes in the manual. First: the home electrical supply does not match the washer's requirements.
- The washer does not start8 causes in the manual. First: the door is not closed.
- Water is not supplied8 causes in the manual. First: start/Pause (Hold to Start) was not pressed after selecting the cycle and options.
- Detergent remains in the automatic dispenser after a cycle2 causes in the manual. First: water pressure is too low.
- The washer vibrates excessively or makes noise6 causes in the manual. First: the floor is not level.
- The washer stops during a cycle5 causes in the manual. First: the washer has no power.
- The washer fills with the wrong temperature of water4 causes in the manual. First: A tap is not fully open, or the temperature selection is wrong.
- The door (lid) is locked or will not openThe cycle is still running, or the lock has not released.
- The washer does not drain or spin4 causes in the manual. First: the household power supply has a fault.
- The load is wet at the end of the cycle3 causes in the manual. First: the spin speed is too low.
- The washer leaks water5 causes in the manual. First: A hose connection is loose or a hose washer is misplaced.
- Excessive sudsThe detergent type or amount is wrong.
- The spin basket or a drain or supply hose is frozenThe water in the basket or hoses has frozen.
- Water drains out immediately3 causes in the manual. First: the drain hose is clogged or not hung over the drain hose hook.
- Stains remain on clothes2 causes in the manual. First: the cycle or detergent amount does not suit the load.
- The washer smells2 causes in the manual. First: excessive suds collect in recesses.
Sources
- User manual, Washer WA54R7200A* / WA50R5200A*. Samsung Electronics America, Inc. Document DC68-04037J-05, revision 05, 72 pages, en. downloadcenter.samsung.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.