LG WM6700HBA how to thaw frozen water inlet hoses

When a Freeze error message appears and the inlet hoses are frozen.

Steps

  1. Turn off the washer and unplug the power cord.
  2. Turn off the faucets connected to the inlet hoses.
  3. Pour hot water over the frozen faucets and remove the hoses.
  4. Put the hoses in hot water until they thaw.
  5. Reconnect the hoses to the washer and the faucets and turn the faucets on.
  6. Press Power, turn the knob to the Spin Only cycle and press Start/Pause to drain and spin.

Source: Maintenance: Care in Cold Climates Source: Maintenance: Care in Cold Climates, p. 46

Used for

Other WM6700HBA procedures

Sources

  1. Owner's Manual, Washing Machine WM6700H*A / WM5700H*A. LG Electronics Inc. Document MFL70701247, revision Rev.06, 2026-01-23, 68 pages, en-US. gscs-b2c.lge.com. Listed on the manufacturer's support page. Retrieved 12 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to
WM6700HBA, WM5700HVA. United States and Canada.
Source
Owner's Manual, Washing Machine WM6700H*A / WM5700H*A, MFL70701247 revision Rev.06, 2026-01-23
Last verified
Handbook
LG WM6700HBA / WM5700HVA front-load washer with ezDispense in Washers; all LG handbooks