eufy T2108 the rolling brush does not rotate
Cause 1 of 2Hair or debris is wrapped around the rolling brush. Source: Troubleshooting: Frequently asked questions, p. 24
First checkClean the rolling brush.
Causes and checks
Hair or debris is wrapped around the rolling brush. Source: Troubleshooting: Frequently asked questions, p. 24
- Clean the rolling brush. See Clean the rolling brush.
The rolling brush or brush guard is not installed properly. Source: Troubleshooting: Frequently asked questions, p. 24
- Check that the rolling brush and the brush guard are installed properly.
All 2 causes checked. Contact eufy support.
Service
If the checks above do not clear it, contact eufy support, eufylife.com. Worldwide. Source: Cover, p. 1
Other T2108 problems
- RoboVac cannot be activated3 causes in the manual. First: the main power switch is not ON, or the battery is not fully charged.
- The remote control does not work2 causes in the manual. First: the remote control batteries are weak.
- RoboVac stops working suddenly3 causes in the manual. First: roboVac is trapped or stuck on an obstacle.
- RoboVac will not start a scheduled cleaning3 causes in the manual. First: the main power switch on the bottom is off.
- Suction power is weak3 causes in the manual. First: something blocks the suction inlet.
- RoboVac cannot be charged3 causes in the manual. First: the indicator on the Charging Base does not light up.
- RoboVac cannot return to the Charging Base3 causes in the manual. First: objects stand close to the Charging Base.
- RoboVac moves or travels in an abnormal path2 causes in the manual. First: the sensors are dirty.
Sources
- Owner's Manual, RoboVac T2108/T2109/T2110. Anker Innovations Limited. Document 51005001324, revision V01, 28 pages, en. service.eufy.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.