eufy T2108 roboVac cannot return to the Charging Base
Cause 1 of 3Objects stand close to the Charging Base. Source: Troubleshooting: Frequently asked questions, p. 23
First checkRemove objects within 3 ft/1 m to the left and right of the Charging Base and within 6 ft/2 m in front of it.
Causes and checks
Objects stand close to the Charging Base. Source: Troubleshooting: Frequently asked questions, p. 23
- Remove objects within 3 ft/1 m to the left and right of the Charging Base and within 6 ft/2 m in front of it.
The Charging Base is far from RoboVac. Source: Troubleshooting: Frequently asked questions, p. 23
- Wait; RoboVac needs more time to return from a distance and returns more quickly near the Charging Base.
The charging contact pins are dirty. Source: Troubleshooting: Frequently asked questions, p. 23
- Clean the charging contact pins. See Clean the sensors and charging pins.
All 3 causes checked. Contact eufy support.
Service
If the checks above do not clear it, contact eufy support, eufylife.com. Worldwide. Source: Cover, p. 1
Other T2108 problems
- RoboVac cannot be activated3 causes in the manual. First: the main power switch is not ON, or the battery is not fully charged.
- The remote control does not work2 causes in the manual. First: the remote control batteries are weak.
- RoboVac stops working suddenly3 causes in the manual. First: roboVac is trapped or stuck on an obstacle.
- RoboVac will not start a scheduled cleaning3 causes in the manual. First: the main power switch on the bottom is off.
- Suction power is weak3 causes in the manual. First: something blocks the suction inlet.
- RoboVac cannot be charged3 causes in the manual. First: the indicator on the Charging Base does not light up.
- The rolling brush does not rotate2 causes in the manual. First: hair or debris is wrapped around the rolling brush.
- RoboVac moves or travels in an abnormal path2 causes in the manual. First: the sensors are dirty.
Sources
- Owner's Manual, RoboVac T2108/T2109/T2110. Anker Innovations Limited. Document 51005001324, revision V01, 28 pages, en. service.eufy.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.