Eufy robovac 11s not charging
Cause 1 of 3The indicator on the Charging Base does not light up. Source: Troubleshooting: Frequently asked questions, p. 23
Causes and checks
The indicator on the Charging Base does not light up. Source: Troubleshooting: Frequently asked questions, p. 23
eufy support Contact the eufy service center to repair or replace the Charging Base. Contact: eufylife.com.The charging contact pins are dirty. Source: Troubleshooting: Frequently asked questions, p. 23
- Dust off the charging contact pins with a dry cloth. See Clean the sensors and charging pins.
RoboVac gives no beep when docked onto the Charging Base. Source: Troubleshooting: Frequently asked questions, p. 23
eufy support Contact the eufy service center to repair or replace the Charging Base. Contact: eufylife.com.
All 3 causes checked. Contact eufy support.
Service
If the checks above do not clear it, contact eufy support, eufylife.com. Worldwide. Source: Cover, p. 1
Other T2108 problems
- RoboVac cannot be activated3 causes in the manual. First: the main power switch is not ON, or the battery is not fully charged.
- The remote control does not work2 causes in the manual. First: the remote control batteries are weak.
- RoboVac stops working suddenly3 causes in the manual. First: roboVac is trapped or stuck on an obstacle.
- RoboVac will not start a scheduled cleaning3 causes in the manual. First: the main power switch on the bottom is off.
- Suction power is weak3 causes in the manual. First: something blocks the suction inlet.
- RoboVac cannot return to the Charging Base3 causes in the manual. First: objects stand close to the Charging Base.
- The rolling brush does not rotate2 causes in the manual. First: hair or debris is wrapped around the rolling brush.
- RoboVac moves or travels in an abnormal path2 causes in the manual. First: the sensors are dirty.
Sources
- Owner's Manual, RoboVac T2108/T2109/T2110. Anker Innovations Limited. Document 51005001324, revision V01, 28 pages, en. service.eufy.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.