Dreame D10 Plus Gen 2 how to restart the robot
When the robot stops responding or cannot be turned off.
Steps
- Press and hold the power button for 10 seconds to forcefully turn off the robot.
- Press and hold the power button for 3 seconds to turn the robot on.
A charging robot cannot be turned off. Move it away from the base station first, then press and hold the power button for 3 seconds to turn it off.
Source: How to Use: Turn On/Off; Robot Restarting; Troubleshooting Source: How to Use: Turn On/Off; Robot Restarting; Troubleshooting, pp. 14-15, 25
Used for
Other D10 Plus Gen 2 procedures
- How to reset the Wi-Fi connectionWhen the robot cannot connect to the Dreamehome app.
- How to clean the mopping module and water tankAfter each use; the mop pad needs washing when the robot returns to the base station after mopping.
- How to clean the main brushOnce every 2 weeks.
- How to clean the omnidirectional wheelOnce every month.
- How to clean the dust box and filterFilter once every 2 weeks; dust box as needed.
- How to replace the dust bagEvery 2 to 4 months, or when the dust bag is full.
- How to clean the sensors, charging contacts and auto-empty ventsOnce every month; also when the robot will not charge or cannot find the base station.
- How to clean the air ductWhen the air duct is blocked.
Sources
- User Manual, Dreame D10 Plus Gen 2 (R2423A, EN/DE/FR/IT/ES/PL/NL/NO/SV/HE/AR/PT). Dreame Trading (Tianjin) Co., Ltd. Document R2423A, revision A03, 115 pages, en. global.dreametech.com. Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.