Epson ET-8550 how to clear a paper jam in the paper cassettes
When the LCD screen reports paper jammed in a paper cassette.
Steps
- Cancel the print job, if necessary.
- Remove both paper cassettes.
- Carefully remove any jammed paper.
- Make sure the paper is loaded under the edge guides.
- Insert the cassettes while keeping them flat.
- Follow the prompts on the LCD screen to clear any error messages.
Source: Solving Problems: Paper Jam Problems in the Paper Cassettes Source: Solving Problems: Paper Jam Problems in the Paper Cassettes, pp. 284-286
Other ET-8550 procedures
- How to refill an ink tankWhen the ink level is below the lower line on a tank. Fill the tank to the upper line.
- How to run a nozzle check from the control panelWhen printouts are light or banded, to see whether the print head nozzles are clogged before cleaning.
- How to clean the print head from the control panelWhen the nozzle check pattern has gaps. The print head may not be cleanable when an ink tank is low; refill first.
- How to run a Power Cleaning from the control panelWhen white or dark lines or missing nozzles remain after cleaning the print head several times.
- How to align the print head from the control panelWhen printouts are grainy or blurry, vertical lines are misaligned, or dark or light horizontal bands appear.
- How to clear a paper jam inside the productWhen the LCD screen reports paper jammed inside the product.
- How to reset the ink levels when the LCD asks for itWhen the LCD screen prompts you to reset the ink levels. The message can appear even when ink remains in the tanks.
Sources
- User's Guide, ET-8500/ET-8550. Epson America, Inc. Document CPD-59879, revision CPD-59879R1, 346 pages, en-US. files.support.epson.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.