Epson ET-2850 paper does not feed or several sheets feed at once
Cause 1 of 4Paper does not feed for printing. Source: Solving Problems: Paper Feeding Problems, p. 207
First checkRemove the paper, then reload it in the middle of the rear paper feeder.
Causes and checks
Paper does not feed for printing. Source: Solving Problems: Paper Feeding Problems, p. 207
- Remove the paper, then reload it in the middle of the rear paper feeder.
- Slide the edge guides against the paper and keep the stack below the arrow mark on the edge guides.
Several pages feed at once. Source: Solving Problems: Paper Feeding Problems, p. 207
- Remove the paper, fan the edges to separate the sheets, and reload it.
Paper jams when you load only one or two sheets, or when you print on both sides. Source: Solving Problems: Paper Feeding Problems, p. 207
- Load more sheets at a time for one or two sheets, without exceeding the recommended number.
- Load fewer sheets when printing on both sides.
The product is not on a flat surface, or objects sit on the feeder guard. Source: Solving Problems: Paper Feeding Problems, p. 207
- Place the product on a flat surface and remove objects from the feeder guard.
All 4 causes checked. Contact Epson Support: (562) 276-4382.
Service
If the checks above do not clear it, contact Epson Support: (562) 276-4382, epson.com/support. United States; Canada (905) 709-3839. 6 AM to 8 PM Pacific Time Monday to Friday and 7 AM to 4 PM Saturday. Source: Solving Problems: Where to Get Help, pp. 238-239
Other ET-2850 problems
- Product does not turn on or off2 causes in the manual. First: the power cord is loose, or the power button was not held long enough.
- Paper does not eject fully or comes out wrinkled3 causes in the manual. First: the wrong paper size is set, so the paper does not eject fully.
- White or dark lines across the printout6 causes in the manual. First: print head nozzles are clogged.
- Printout is blurry or smeared5 causes in the manual. First: the paper is damp, curled, old or loaded incorrectly.
Sources
- User's Guide, ET-2850. Epson America, Inc. Document CPD-60206, revision CPD-60206R1, 259 pages, en-US. files.support.epson.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.