Epson ET-2850 paper does not eject fully or comes out wrinkled
Cause 1 of 3The wrong paper size is set, so the paper does not eject fully. Source: Solving Problems: Paper Ejection Problems, p. 212
First checkCancel printing to eject the paper, then select the correct paper size and reprint.
Causes and checks
The wrong paper size is set, so the paper does not eject fully. Source: Solving Problems: Paper Ejection Problems, p. 212
- Cancel printing to eject the paper, then select the correct paper size and reprint.
The paper is damp or too thin, so it comes out wrinkled. Source: Solving Problems: Paper Ejection Problems, p. 212
- Load new paper and select the correct paper type setting when you reprint.
Letterhead paper is used. Source: Solving Problems: Paper Ejection Problems, p. 212
- Select the appropriate paper type setting.
All 3 causes checked. Contact Epson Support: (562) 276-4382.
Service
If the checks above do not clear it, contact Epson Support: (562) 276-4382, epson.com/support. United States; Canada (905) 709-3839. 6 AM to 8 PM Pacific Time Monday to Friday and 7 AM to 4 PM Saturday. Source: Solving Problems: Where to Get Help, pp. 238-239
Other ET-2850 problems
- Product does not turn on or off2 causes in the manual. First: the power cord is loose, or the power button was not held long enough.
- Paper does not feed or several sheets feed at once4 causes in the manual. First: paper does not feed for printing.
- White or dark lines across the printout6 causes in the manual. First: print head nozzles are clogged.
- Printout is blurry or smeared5 causes in the manual. First: the paper is damp, curled, old or loaded incorrectly.
Sources
- User's Guide, ET-2850. Epson America, Inc. Document CPD-60206, revision CPD-60206R1, 259 pages, en-US. files.support.epson.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.