Roborock Q7 Max (Q380RR) how to restore the robot to factory settings
When the robot does not work properly after a system reset.
Steps
- Switch the robot on.
- Press and hold the Dock button and, at the same time, press the Reset button until you hear the "Restoring factory settings" voice prompt.
Source: Instructions: Restore Factory Settings Source: Instructions: Restore Factory Settings, p. 9
Other Q7 Max (Q380RR) procedures
- How to reset the WiFi connectionWhen the robot cannot connect to the app or must be added as a new device.
- How to disconnect the robot from WiFiWhen the robot should no longer be connected to WiFi.
- How to reset the robot systemWhen the robot does not respond to a button press or cannot be turned off.
- How to clean the main brushEvery 2 weeks.
- How to clean the side brushMonthly.
- How to clean the omni-directional wheelAs required.
- How to empty and clean the dustbin and water tank combo unitWeekly.
- How to clean the washable filterWhen the combo unit is cleaned.
- How to clean the mop clothAfter each use.
- How to clean the robot sensorsMonthly.
- How to clean the charging contactsMonthly.
Sources
- Roborock Q7 Max Robotic Vacuum Cleaner User Manual (EN/FR/DE/IT/ES/NL/PL/NO/SV). Beijing Roborock Technology Co., Ltd. Document Q380RR, revision Undated download (PDF created 2025-03-06), 13 pages, en. gl-files.roborock.com (PDF). Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.