Roborock Q7 Max (Q380RR) how to reset the WiFi connection

When the robot cannot connect to the app or must be added as a new device.

Steps

  1. Open the upper cover and find the WiFi indicator.
  2. Press and hold the Spot Clean/Child Lock button and the Dock button until you hear the "Resetting WiFi" voice alert.
  3. Check that the WiFi indicator flashes slowly; the reset is complete and the robot waits for a connection.
  4. Open the Roborock app and tap the "Search for device" button, or open the Xiaomi Home app, tap "+" in the top right corner and add the device as instructed in the app.

Only 2.4 GHz WiFi is supported.

Source: Connect to the App: Reset WiFi Source: Connect to the App: Reset WiFi, p. 8

Other Q7 Max (Q380RR) procedures

Sources

  1. Roborock Q7 Max Robotic Vacuum Cleaner User Manual (EN/FR/DE/IT/ES/NL/PL/NO/SV). Beijing Roborock Technology Co., Ltd. Document Q380RR, revision Undated download (PDF created 2025-03-06), 13 pages, en. gl-files.roborock.com (PDF). Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to
Q7 Max (variants Q380RR; CDZ11RR; CDZ12RR). Worldwide.
Source
Roborock Q7 Max Robotic Vacuum Cleaner User Manual (EN/FR/DE/IT/ES/NL/PL/NO/SV), Q380RR revision Undated download (PDF created 2025-03-06)
Last verified
Handbook
Roborock Q7 Max robot vacuum in Robot vacuums; all Roborock handbooks