Roborock Q7 Max (Q380RR) how to reset the WiFi connection
When the robot cannot connect to the app or must be added as a new device.
Steps
- Open the upper cover and find the WiFi indicator.
- Press and hold the Spot Clean/Child Lock button and the Dock button until you hear the "Resetting WiFi" voice alert.
- Check that the WiFi indicator flashes slowly; the reset is complete and the robot waits for a connection.
- Open the Roborock app and tap the "Search for device" button, or open the Xiaomi Home app, tap "+" in the top right corner and add the device as instructed in the app.
Only 2.4 GHz WiFi is supported.
Source: Connect to the App: Reset WiFi Source: Connect to the App: Reset WiFi, p. 8
Other Q7 Max (Q380RR) procedures
- How to disconnect the robot from WiFiWhen the robot should no longer be connected to WiFi.
- How to reset the robot systemWhen the robot does not respond to a button press or cannot be turned off.
- How to restore the robot to factory settingsWhen the robot does not work properly after a system reset.
- How to clean the main brushEvery 2 weeks.
- How to clean the side brushMonthly.
- How to clean the omni-directional wheelAs required.
- How to empty and clean the dustbin and water tank combo unitWeekly.
- How to clean the washable filterWhen the combo unit is cleaned.
- How to clean the mop clothAfter each use.
- How to clean the robot sensorsMonthly.
- How to clean the charging contactsMonthly.
Sources
- Roborock Q7 Max Robotic Vacuum Cleaner User Manual (EN/FR/DE/IT/ES/NL/PL/NO/SV). Beijing Roborock Technology Co., Ltd. Document Q380RR, revision Undated download (PDF created 2025-03-06), 13 pages, en. gl-files.roborock.com (PDF). Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.