Samsung DVE50R5400W electric steam dryer

Category
Dryers
Model number
DVE50R5400W
Region
United States
Manual
DC68-03784D-14 revision 14
Verified

Error codes

CodeMeaningChecks
dCThe dryer is running with the door open.2 causes
FCThe power source frequency is invalid.Checks
ACElectronic control problem (invalid communication).Checks
HCHigh temperature heating check.2 causes
9C1The electronic control needs to be checked.Checks
tCThe Thermistor1 resistance is very low or high.2 causes
tC5The Thermistor2 resistance is very low or high.Checks
dFIncorrect door switch.Checks
C80 (C8)About 80 % of the vent is clogged. Drying performance may decrease.Checks
C90 (C9)Over 90 % of the vent is clogged. This may lead to poor drying performance or cause a malfunction.Checks
CtThe inside of the dryer is too cold or too hot for the vent blockage test to detect a blockage. The test needs an internal temperature between 32 °F (0 °C) and 104 °F (40 °C).Checks
C1The vent blockage test detected items in the drum, or the dry sensor has an error.Checks
Clg (Cg)The vent is clogged.Checks

Samsung codes on other models

FC

FC in the display. The power source frequency is invalid.

  1. Try restarting the cycle.
Samsung Customer Service If this information code remains, contact a Samsung service center. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.

Source Source: Troubleshooting: Information codes, p. 48

AC

AC in the display. Electronic control problem (invalid communication).

Samsung Customer Service Contact a Samsung service center. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.

Source Source: Troubleshooting: Information codes, p. 48

9C1

9C1 in the display. The electronic control needs to be checked.

  1. Check that power is supplied properly.
Samsung Customer Service If the information code remains, contact a Samsung service center. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.

Source Source: Troubleshooting: Information codes, p. 48

tC5

tC5 in the display. The Thermistor2 resistance is very low or high.

  1. Check for a clogged lint screen. See Clean the lint filter.
  2. Check whether the vent system is restricted.
Samsung Customer Service If this information code remains, contact a Samsung service center. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.

Source Source: Troubleshooting: Information codes, p. 48

dF

dF in the display. Incorrect door switch.

Samsung Customer Service Contact a Samsung service center. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.

Source Source: Troubleshooting: Information codes, p. 48

C80 (C8)

C80 (C8) in the display. About 80 % of the vent is clogged. Drying performance may decrease.

  1. Clean the lint filter. See Clean the lint filter.
  2. Check your vent condition against the ducting requirements.
Qualified technician Have expert personnel take measures such as cleaning the vent.

Source Source: Installation: Installation check codes, p. 29

C90 (C9)

C90 (C9) in the display. Over 90 % of the vent is clogged. This may lead to poor drying performance or cause a malfunction.

  1. Clean the lint filter. See Clean the lint filter.
  2. Check your vent condition against the ducting requirements.
Qualified technician Have expert personnel take measures such as cleaning the vent.

Source Source: Installation: Installation check codes, p. 29

Ct

Ct in the display. The inside of the dryer is too cold or too hot for the vent blockage test to detect a blockage. The test needs an internal temperature between 32 °F (0 °C) and 104 °F (40 °C).

  1. Leave the dryer at room temperature, 41-95 °F (5-35 °C), for an hour and check again.

Source Source: Installation: Installation check codes, p. 29

C1

C1 in the display. The vent blockage test detected items in the drum, or the dry sensor has an error.

  1. Remove the items from the drum and check again.
Samsung Customer Service If the problem continues, contact a Samsung service center. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.

Source Source: Installation: Installation check codes, p. 29

Clg (Cg)

Clg or Cg in the display after the vent blockage test. The vent is clogged.

  1. Clean the lint filter.
  2. Check your vent condition against the ducting requirements.
Qualified technician Have expert personnel take measures such as cleaning the vent.

Source Source: Installation: Installation check codes, p. 29

Problems

Drying takes longer than expected

Sensor Dry sets the time by load moisture. Source: Troubleshooting: Checkpoints, p. 47

  1. No action is needed. Sensor Dry shuts the dryer off when the selected dryness level is reached, and the drying time varies with the type and amount of laundry. See the cycle chart for reference.

Water drips from the nozzle when STEAM CARE starts

Steam condensation. The dripping water stops after a short time. Source: Troubleshooting: Checkpoints, p. 47

Sprayed water is not visible during STEAM CARE

Sprayed water is difficult to see when the door is closed. Source: Troubleshooting: Checkpoints, p. 47

How-to

Maintenance

TaskWhenSource
Clean the lint filterBefore or after every load Source: Before you start: Functional prerequisite, Lint filter, p. 33
Check and clean the exhaust system, and clean the external exhaust hood frequently to keep air flowingOn a regular basis Source: Maintenance: Cleaning, p. 44
Clean the control panel with a soft, damp cloth. Do not use abrasive substances, and apply liquid cleaning agents to the cloth, not to the display. Source: Maintenance: Cleaning, p. 44
Clean the dryer exterior with a soft, damp cloth and protect the high-gloss surface from sharp objects and heavy items Source: Maintenance: Cleaning, p. 44

Settings

SettingOptionsDefaultNotesSource
Child LockOn, OffDisables every button except Power. Press and hold Dryness and Temp. together for 3 seconds to switch it on or off. It stays on after the dryer restarts. Source: Special features, Child Lock, p. 43
Dryness5 levels, Less to MoreNot available with REFRESH, WRINKLE AWAY, STEAM SANITIZE, ACTIVEWEAR, TIME DRY, QUICK DRY and AIR FLUFF. Choose More for larger or bulkier loads, and Less to partially dry items that lie flat or hang to dry. Source: Operations: Control panel, p. 35
Temp.5 levels, Low to HighCan be adjusted only in the TIME DRY cycle. High for sturdy cottons or items labeled Tumble Dry. Medium for permanent press, synthetics, lightweight cottons or items labeled Tumble Dry Medium. Low for heat-sensitive items labeled Tumble Dry Low or Tumble Dry Warm. Source: Operations: Control panel, p. 35
Time and Adjust TimeSet in minutesAdjusts the time of the Manual Dry cycles (QUICK DRY, TIME DRY, AIR FLUFF) and of WRINKLE AWAY. Sensor Dry cycles do not allow it because the dryer senses the moisture to set the time. Source: Operations: Control panel, pp. 35-36
Wrinkle PreventOn, OffAdds about 180 minutes of intermittent tumbling in unheated air at the end of the cycle. The load is dry and can be removed at any time during it. Source: Operations: Control panel, p. 35
Eco DryOn, OffOn for TIME DRY. For NORMAL the cycle description says on by default and the options chart lists it as selectableAvailable with NORMAL and TIME DRY. Drying takes longer, up to 3 times depending on temperature and load, but uses less power. Source: Operations: Control panel, pp. 35, 37, 41
Damp AlertNormal, More, Extra dry levelsAvailable for all Sensor Dry cycles except SANITIZE and ACTIVEWEAR. For mixed loads, the indicator blinks when the average dryness of the items reaches 80 %, so you can take out items that dry quickly. Source: Operations: Control panel, p. 35
Drum LightPress Drum Light to turn the lamp on or offThe lamp stays lit for 2 minutes after it turns on, whether the power is on or off or the door is open or closed. Source: Operations: Control panel, p. 36
Alarm OffPress and hold Drum Light for 3 seconds to turn the alarm off or onWith the alarm off, the cycle completion melody and the power-off beep do not sound. Other sounds stay active, and the setting is kept after the dryer is turned off. Source: Special features, Alarm Off, p. 43

Specifications

Front-loading steam dryer, 7.4 cu. ft., with a Cycle Selector dial, Sensor Dry cycles and the STEAM SANITIZE, REFRESH and WRINKLE AWAY steam cycles. The manual covers the DVE(G)50R5400* with steam cycles and the DVE(G)50T5300* and DVE(G)50R5200* without them. Source: Specifications: Specification sheet; Operations: Cycle overview, pp. 50, 37-38

Information codes in the manual: dC, FC, AC, HC, 9C1, tC, tC5 and dF. Vent blockage test results add Clg (Cg), C80 (C8), C90 (C9), Ct and C1. Source: Troubleshooting: Information codes; Installation: Installation check codes, pp. 48, 29

Clean the lint filter before or after every load. The checks for HC start with the lint filter, and those for tC and tC5 with a clogged lint screen and a restricted vent system. Source: Before you start: Lint filter; Troubleshooting: Information codes, pp. 33, 48

Eco Dry is on by default for TIME DRY. The NORMAL cycle description says it is enabled by default there too, while the options chart lists it as selectable on NORMAL. It starts with an air dry process without heat and can extend drying up to 3 times, so the dryer may feel unheated. Source: Operations: Control panel; Troubleshooting: Checkpoints, pp. 35, 37, 41, 45

Capacity7.4 cu. ft. Source: Specifications: Specification sheet, p. 50
Weight119.0 lb (54.0 kg) Source: Specifications: Specification sheet, p. 50
Heater ratingElectric 5300 W; gas 20000 BTU/hr Source: Specifications: Specification sheet, p. 50
Power consumption5400 W Source: Specifications: Specification sheet, p. 50
Water pressure20-116 psi (137-800 kPa) Source: Specifications: Specification sheet, p. 50
Electrical supply, U.S. electric modelsMost dryers need 120/240 V, 60 Hz; some need 120/208 V. The data label behind the door gives the requirement. A 30 A fuse or circuit breaker on both sides of the line is required, and the power cord is sold separately. Source: Installation requirements: Electrical requirements, p. 18
Exhaust duct4 inches (10.2 cm) in diameter, exhausted to the outside. Flexible metal duct must not exceed 7 ft 10 1/2 in. (2.4 m) in total. Source: Installation requirements: Exhausting requirements, p. 15

Recalls

No exact-model match for DVE50R5400W in the U.S. Consumer Product Safety Commission recall database, checked . Recalls can name model families, so also check current recalls for Samsung.

Service contact

Samsung Customer Service: 1-800-SAMSUNG (726-7864), samsung.com/us/support/. United States. Source: Limited warranty (U.S.A.): contact details, p. 53

Sources

  1. User manual, Dryer DVE(G)50R5400* / DVE(G)50T5300* / DVE(G)50R5200*. Samsung Electronics America, Inc. Document DC68-03784D-14, revision 14, 56 pages, en. downloadcenter.samsung.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.

Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.

Applies to
DVE50R5400W. United States.
Source
User manual, Dryer DVE(G)50R5400* / DVE(G)50T5300* / DVE(G)50R5200*, DC68-03784D-14 revision 14
Last verified

All Samsung handbooks. Report an error to hello@modelhandbook.com.