Samsung DVE50R5400W error dC
The dryer is running with the door open.
Cause 1 of 2The door is not properly closed, or laundry is caught in it. Source: Troubleshooting: Information codes, p. 48
First checkMake sure the door is properly closed.
Causes and checks
The door is not properly closed, or laundry is caught in it. Source: Troubleshooting: Information codes, p. 48
- Make sure the door is properly closed.
- Make sure laundry is not caught in the door.
The vent blockage test detected an open door. Source: Installation: Installation check codes, p. 29
- Close the door properly and check again.
Samsung Customer Service If the problem continues, contact a Samsung service center. Contact: 1-800-SAMSUNG (726-7864) or samsung.com/us/support/.
All 2 causes checked. Contact Samsung Customer Service: 1-800-SAMSUNG (726-7864).
Service
If the checks above do not clear it, contact Samsung Customer Service: 1-800-SAMSUNG (726-7864), samsung.com/us/support/. United States. Source: Limited warranty (U.S.A.): contact details, p. 53
Other DVE50R5400W codes
- FC: The power source frequency is invalid.
- AC: Electronic control problem (invalid communication).
- HC: High temperature heating check.
- 9C1: The electronic control needs to be checked.
- tC: The Thermistor1 resistance is very low or high.
- tC5: The Thermistor2 resistance is very low or high.
- dF: Incorrect door switch.
- C80 (C8): About 80 % of the vent is clogged. Drying performance may decrease.
- C90 (C9): Over 90 % of the vent is clogged. This may lead to poor drying performance or cause a malfunction.
- Ct: The inside of the dryer is too cold or too hot for the vent blockage test to detect a blockage. The test needs an internal temperature between 32 °F (0 °C) and 104 °F (40 °C).
- C1: The vent blockage test detected items in the drum, or the dry sensor has an error.
- Clg (Cg): The vent is clogged.
Sources
- User manual, Dryer DVE(G)50R5400* / DVE(G)50T5300* / DVE(G)50R5200*. Samsung Electronics America, Inc. Document DC68-03784D-14, revision 14, 56 pages, en. downloadcenter.samsung.com (PDF). Listed on the manufacturer's support page. Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.