Keurig K-Supreme Plus single serve coffee maker
- Category
- Coffee and espresso machines
- Model number
- K-Supreme Plus
- Region
- Canada
- Verified
- DESCALE notification
- Grounds in the coffee
- The coffee maker will not brew
- The coffee maker brews only a partial cup
- The coffee maker has no power or shuts off
- How to descale the coffee maker
- How to run a cleansing brew
- How to clean the exit needle and K-Cup pod holder
- How to clean the entrance needles
- How to purge the coffee maker
- How to turn on High Altitude Brewing Mode
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Indicator lights
| Indicator | Meaning | Checks |
|---|---|---|
| DESCALE notification | The coffee maker needs descaling. | Checks |
DESCALE notification
DESCALE notification. The coffee maker needs descaling.
- Descale the coffee maker with the full descaling procedure; the notification turns off only when the procedure is complete. See Descale the coffee maker.
Problems
- Grounds in the coffee2 causes in the manual. First: grounds have gathered in the exit needle.
- The coffee maker will not brewThe reservoir is below the minimum of 177 ml / 6 oz of water needed to brew.
- The coffee maker brews only a partial cup3 causes in the manual. First: the coffee maker brews only part of a cup.
- The coffee maker has no power or shuts off4 causes in the manual. First: the power button is not turned on.
The coffee maker will not brew
The reservoir is below the minimum of 177 ml / 6 oz of water needed to brew. Source: Troubleshooting: Coffee Maker Will Not Brew, p. 4
- Add 59 ml / 2 oz of water to the reservoir to reach the minimum fill level, then press the BREW button. Repeat until the coffee maker begins to dispense.
How-to
- How to descale the coffee makerWhen the DESCALE notification turns on, or every 3 months. Allow 15 to 20 minutes.
- How to run a cleansing brewAt first setup, and twice after cleaning the entrance needles.
- How to clean the exit needle and K-Cup pod holderWhen grounds get into the coffee or the coffee maker brews a partial cup.
- How to clean the entrance needlesWhen grounds get into the coffee.
- How to purge the coffee makerWhen the coffee maker brews only a partial cup.
- How to turn on High Altitude Brewing ModeAt altitudes of 1,500 metres / 5,000 feet or higher.
Maintenance
| Task | When | Source |
|---|---|---|
| Descale the coffee maker | Every 3 months or when the DESCALE notification turns on | Source: Caring For Your Coffee Maker: Regular Maintenance, p. 3 |
| Replace the Keurig Water Filter | Every 2 months | Source: Caring For Your Coffee Maker: Regular Maintenance, p. 3 |
| Empty and clean the drip tray | Occasionally | Source: Caring For Your Coffee Maker: Drip Tray, p. 3 |
| Wash the funnel | Regularly | Source: Caring For Your Coffee Maker: Funnel, p. 3 |
| Wipe the water reservoir and the underside of its lid | Periodically | Source: Caring For Your Coffee Maker: Water Reservoir, p. 3 |
Settings
| Setting | Options | Notes | Source |
|---|---|---|---|
| User profiles | Three user profile buttons; choose brew size, strength and temperature, then press and hold one profile button to save | Once saved, press the profile button followed by BREW to brew with those settings. | Source: Coffee Maker Features, p. 2 |
Parts and consumables
| Item | Replace or refill | Specification | Source |
|---|---|---|---|
| Keurig Descaling Solution | Every 3 months or when the DESCALE notification turns on | One bottle per descaling procedure. | Source: Descaling Your Coffee Maker: Descaling Procedure, p. 4 |
| Keurig Water Filter | Every 2 months | Replace every 2 months; installed in the reservoir, with the Water Filter Starter Kit instructions. | Source: Caring For Your Coffee Maker: Regular Maintenance, p. 3 |
Specifications
The Use & Care Guide covers the K-Supreme Plus single serve coffee maker, which has five brew sizes, STRENGTH, TEMP and OVER ICE buttons and three user profile buttons. Source: Before You Brew; Coffee Maker Features, p. 2
The guide calls for descaling every 3 months or when the DESCALE notification turns on, and the notification turns off only after the full descaling procedure. Source: Descaling Your Coffee Maker, p. 4
| Cleansing brew at setup | Run once before the first cup: lift and lower the handle with no K-Cup pod, press 8oz, then the blinking BREW button, and pour the hot water into the sink | Source: Before You Brew: Cleansing Brew, p. 2 |
|---|---|---|
| Minimum water to brew | 177 ml / 6 oz | Source: Troubleshooting: Coffee Maker Will Not Brew, p. 4 |
| Water type | Do not use distilled water; bottled or filtered water is recommended if the beverage tastes of chlorine or minerals | Source: Helpful Hints, p. 5 |
| Auto Off | The coffee maker turns itself off 5 minutes after the last brew | Source: Coffee Maker Features, p. 2 |
| Drip tray capacity | Holds up to 237 ml / 8 oz of overflow | Source: Caring For Your Coffee Maker: Drip Tray, p. 3 |
| Reusable filter | Compatible only with the newly designed Keurig My K-Cup Universal Reusable Coffee Filter; other reusable filters and earlier versions may damage the coffee maker | Source: Coffee Maker Features, p. 2 |
Recalls
No exact-model match for K-Supreme Plus in the U.S. Consumer Product Safety Commission recall database, checked . Recalls can name model families, so also check current recalls for Keurig.
Service contact
Keurig Customer Service: 1-800-361-5628, keurig.ca. Canada. Source: Click or Call!, p. 5
Sources
- K-Supreme Plus Use & Care Guide. Keurig Green Mountain, Inc. Document DC0000005009, revision REV A, 6 pages, en-CA. dam.keurig.com (PDF). Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.
All Keurig handbooks. Report an error to hello@modelhandbook.com.