Keurig K-Supreme Plus the coffee maker has no power or shuts off
Cause 1 of 4The power button is not turned on. Source: Troubleshooting: Coffee Maker Does Not Have Power or Shuts Off, p. 4
First checkTurn the power button on.
Causes and checks
The power button is not turned on. Source: Troubleshooting: Coffee Maker Does Not Have Power or Shuts Off, p. 4
- Turn the power button on.
The electric circuit is overloaded with other appliances. Source: Troubleshooting: Coffee Maker Does Not Have Power or Shuts Off, p. 4
- Plug the coffee maker into its own grounded outlet, on a circuit separate from other appliances.
Auto Off turned the coffee maker off 5 minutes after the last brew. Source: Troubleshooting: Coffee Maker Does Not Have Power or Shuts Off, p. 4
- Press the power button to restart.
The coffee maker still has no power after those checks. Source: Troubleshooting: Coffee Maker Does Not Have Power or Shuts Off, p. 4
Keurig Customer Service Contact Keurig Customer Service. Contact: 1-800-361-5628 or keurig.ca.
All 4 causes checked. Contact Keurig Customer Service: 1-800-361-5628.
Service
If the checks above do not clear it, contact Keurig Customer Service: 1-800-361-5628, keurig.ca. Canada. Source: Click or Call!, p. 5
Other K-Supreme Plus problems
- Grounds in the coffee2 causes in the manual. First: grounds have gathered in the exit needle.
- The coffee maker will not brewThe reservoir is below the minimum of 177 ml / 6 oz of water needed to brew.
- The coffee maker brews only a partial cup3 causes in the manual. First: the coffee maker brews only part of a cup.
Sources
- K-Supreme Plus Use & Care Guide. Keurig Green Mountain, Inc. Document DC0000005009, revision REV A, 6 pages, en-CA. dam.keurig.com (PDF). Retrieved 13 November 2026.
Page numbers are the numbers printed in the manual. Where this page and the manual differ, follow the manual.